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Dental A Team Tips #2: How to follow up on unscheduled treatment
A great follow up plan for unscheduled treatment is the 2-2-2 regime!  When a patient doesn’t schedule, start them off on the follow up plan by letting them know to expect a call in 2 days.   Example: “No worries, what I’ll do is follow up with you in just a couple days so that I can help answer...  Read More
Dental A Team Tips #1: Increasing Case Acceptance
Here are our Top Tips for quickly increasing case acceptance:     BUILD A RELATIONSHIP with your patients! Make sure Doctor introductions are happening     Share personal and dental information that has been told to you! (don’t ask the patient the same question over and over!)     Edify each...  Read More
The Patient First Podcast Episode 6: How Much Is Your "Dental Speak" Really Costing You?
A fellow dental professional flips off comedian John Mulaney at a dental convention, and Dr. Laskin has some thoughts about what we can learn from this experience.  To get your free copy of The Patient First Manifesto visit  View our full list of training, events, and resources at  How Much Is...  Read More
Special Crossover Episode - Preventing Burnout in Dentistry
“I think its just knowing that so many people have already experienced the same things and that there are already solutions to the problems I faced and I don't have to figure it out on my own." ~Dr. Joe Blalock I recently had the honor to sit down in person with Dr. Joe Blalock, host of the Life...  Read More
The Dental A Team Podcast Episode 428: Morning Huddles
Episode 428: Are Your Morning Huddles “Womp-Womp-Womp”? Tiffany Trader joins Kiera on the podcast to talk about the benefits of a solid morning huddle. The pair discusses how a proper huddle can... - Help your team meet numbers each day, month, quarter, and year - Get your team back on track when...  Read More
Episode 108 - Mentoring in Dentistry
“In my opinion, mentoring the young dentist is critical to the long-term success of dentistry." I had the great opportunity recently to sit down with my nephew and a friend of his who are in dental school. They just really blew me away with their questions and interest in the business of...  Read More
Hiring/Firing Staff
Once your practice is up and running, you will want to make sure you have the right people behind you to support it.  Choosing the right front office personnel, dental assistants, hygienists and office manager is critical to maximize your investment in the practice.  Here are some tips to avoid...  Read More
Episode 10: Leidy Klotz on Subtract
In this episode, Dustin talks with Leidy Klotz about his book, Subtract: The Untapped Science of Less. You'll discover why it's easy to mistake less for loss, why our first instinct is to add instead of subtract, and how to make the space to go from information overload to wisdom. Leidy invites...  Read More
Episode 136: The Hygienist's Role in Case Acceptance
Main points discussed in today's episode: 1. Case acceptance techniques. 2. Hygienists must be given time to educate for best case acceptance. 3. Patient education helps with case acceptance and saves time. 4. The doctor needs to train the hygienist on how he diagnoses cases. 5. Importance of...  Read More
3 Dental Marketing Tricks That Don't Work Anymore
Marketing is a major factor that affects your dental business. However, using outdated and ineffective marketing strategies can do more harm than good. As you try to increase your dental business, be sure to avoid these dental marketing strategy mistakes.             Keyword Stuffing: When search...  Read More
Dental Leadership Baseball: First Base - Is Your Team Out or Safe?
LOOK AT THAT! YOUR TEAM HAS MADE A SOLID HIT INTO THE INFIELD! Quite a bit different than that first out, which was a painful and necessary reminder of what you and your team needed to do and know to win this game. Thanks to the help of one of your assistant coaches and your new leadership...  Read More
The WealthAbility Show Episode #95 - The IRS Wants to Snoop on You  w/ Patrick Hedger and Jim Amundson
  The IRS Wants to Snoop on You The WealthAbility Show Episode #95: The IRS Wants to Snoop on You  w/ Patrick Hedger and Jim Amundson In this episode, Patrick Hedger, VP of Taxpayers Protection Alliance, & Jim Amundson, CEO of The Independent Community Bankers of Minnesota, join Tom to discuss...  Read More
Recovery statistics and how to handle staffing challenges/increased wage demand
Compared to 2019: General practices have recovered from 2020 and then some. Production and Collections are up 13% over the 2019 averages with patient flow being up 2% and new patients being up 6%. Crown and bridge is up 11% and Doctor Production per Hour up 9%. Hygiene Production per Hour is up 5%....  Read More
Reputation Management- Generating Effective Online Reviews and Managing Bad Reviews with Ian McNickle
is vital when it comes to the success of your practice. Ian McNickle is with us today to discuss reputation management and the importance of monitoring and managing what’s happening online and what people are seeing and hearing about your practice. Ian McNickle is a Co-Founder and Partner at WEO...  Read More
Howard Speaks: Dentists could learn a lot from Costco
Dentists could learn a lot from Costco Dentists could learn a lot from Sol Price (1916-2009), the founder of Price Club in 1963, which became Costco, which pioneered the membership, absolute pricing authority, warehouse store retail model. The membership model is currently one of the hottest...  Read More
What You Need to Know When You Terminate an Employee
In Stuart Oberman’s experience with clients, the biggest problem he sees with employee terminations is the absence of a plan, and more specifically, a lack of documentation. In this episode of Dental Law Radio, Stuart outlines what a solid employee termination process should include to avoid the...  Read More
3 Ways to Remain Professional In Your Own Dental Practice
Open communication Now more than ever, it’s important to keep the lines of  open between employer and employees or patients. Harken back to the time when dental practices were shut down due to COVID-19 and dental practices had to keep patients and staff informed on timelines and plans to reopen....  Read More
Are Restrictive Covenants Enforceable?
If you want to save yourself some time on the most frequently asked question, the answer is “probably.” But, if you want to learn a little more about the when, how, why, and the sometimes why not, then tune in to this episode. Are Restrictive Covenants Enforceable?   Read More
Howard Speaks: In baseball and HR, three strikes and you’re out.
In baseball and HR, three strikes and you’re out.  In baseball and HR, three strikes and you’re out. So, if you fire someone and they’re surprised, you need to reexamine your ability to manage and lead your team. Sometimes no matter how many times you tell someone they’re not performing and...  Read More
026 How to Find Exceptional, Dependable, and Yes, Loyal (Dental) Team Members.
How To Find Exceptional, (Dental) Team Members In this Episode of the Efficient Practice Podcast, I discuss simple actionable steps to gain exceptional team members. Back story...A memory popped up in my Facebook feed…prompting me to make this video of some some simple steps you can...  Read More
Howard Speaks: Getting to Yes by Tracking No
Getting to Yes by Tracking No Getting to Yes by Tracking No means you better know your overhead and break even point for the day. The average net income for:  Dental Specialists ($320,990) General Practitioners ($197,190) Dentists who owned their own practices ($244,980) Dentists who were...  Read More
The Patient First Podcast Episode 4: How To Build A Top 1% Group Practice with Dr. Pat Cassidy
Want to build a top 1% group practice? Check out this episode as Dr. Bryan Laskin and Dr. Pat Cassidy, CEO of , discuss some key points in forming a successful group practice based on real life experiences. How To Build A Top 1% Group Practice Find us on Radio!   Read More
Howard Speaks: Does your dental team celebrate as much as your family?
Does your dental team celebrate?  Does your dental team celebrate as much as your family? Do they spend more time discussing problems than celebrating victories? The whole team is greater than the sum of each team member. There’s no such thing as a self-made dentist. You’re only gonna reach your...  Read More
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