Podcast/Blog Posts

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Why Patient Flow Is the Hidden Key to a Better Dental Practice
Dentists often believe their biggest challenge is attracting more patients. But after working with hundreds of practices, a different pattern appears. Many offices already have enough patients. The real challenge is how those patients move through the practice. That is where patient flow becomes...  Read More
Episode 7: Dr. Dale Miles on 3D Imaging in Dentistry
In The Technology Evangelist Podcast Episode 7, hosted by Dr. John Flucke on , a cutting-edge software tool he developed with VideaHealth to enhance radiographic analysis. This episode offers valuable insights for dental professionals looking to integrate 3D imaging in dentistry into their...  Read More
Patient Flow Is Different in 2026. This Is What to Do about It.
Three months into 2026 and the Dental A-Team is already clocking how different patient flow is this year. Kiera talks about optimizing your practice for that unique 2026 patient. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera. And today...  Read More
The Overhead Problem Many Dental Practices Ignore
Why Dental Practice Overhead Matters Many dentists work incredibly hard and still feel like the financial results do not match the effort. Production may be strong, the schedule may be full, and patients may be saying yes to treatment. Yet when the month ends, the cash available to the doctor...  Read More
How to Drop Your Overhead FAST
This one’s for the business owners out there! Kiera discusses all things overhead — what’s normal, what’s high, how to lower it, and what overhead even means in the first place. She then goes into specific tips of what it takes to lower that overhead quickly and responsibly. Episode resources: ...  Read More
The Most Common Digital Red Flags in Dental Lawsuits
In litigation, these tiny anomalies can snowball into major credibility problems. THIRD IN A SERIES—PART 3 OF 5 Digital red flags often do not appear as the proverbial “smoking gun.” Red flags are usually found as small inconsistencies, such as a timestamp that doesn’t line up, a missing image, a...  Read More
Shuffling Team Member Personalities and Skillsets the Right Way
Tiff and Trish break down what it means to have the right person in the right chair that’s best for your practice. This means gauging comfort levels and the ability to stay calm, but it also means supporting each position so they feel like they can win at their job. Listeners are invited to...  Read More
Personality vs Experience: The Key to Building a Strong Dental Team
Why Building the Right Dental Team Matters Every dentist knows that the team inside the practice can either elevate the patient experience or quietly hold the practice back. The people greeting patients, discussing treatment, coordinating finances, and supporting clinical care all influence how...  Read More
Dental Medical Spas – what you need to know
Dental Medical Spas – what you need to know   Read More
Tax Day Is Coming! How Can You Keep More of What You Make?
Kiera is joined by Derick Van Ness of Big Life Financial to talk about taxes, and how to handle them beyond simply thinking of them as a necessary evil. The pair discuss knowing your numbers, utilizing tax credits, the magic touch of a CPA, and more. Episode resources: Transcript: The Dental...  Read More
How to Know If You Have Built a Great Job Instead of a Real Asset (step by step)
There is a question most dental practice owners never ask out loud. Not because they do not think about it. But because the answer makes them uncomfortable. The question is: if I stopped showing up tomorrow, what would this practice actually be worth? Most dentists already know the answer. They...  Read More
Billing Tips to Make You $$$ (For Work You’ve Already Done)
Chances are, your accounts receivable (AR) is not dialed in. Kiera provides very tactical, specific tips on how to get your AR cleaned up and start bringing in money you’ve already earned. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera...  Read More
What Problems Do Successful Dental Practices Actually Face (Insider info revealed)
Most dentists expect the hard part to be getting patients. So when the schedule is full, the phones are ringing, and the reviews are good, the assumption is: we made it. The hard part is over. But then something strange happens. You get busier. And somehow, it gets harder. Think about a restaurant...  Read More
Multiply What Exactly?
Most folks want to rush to The Great Multiple Discussion.  What factors should I apply to which income statement items to figure out the value of my practice?   Far fewer people spend time discussing what they’re actually multiplying - i.e. revenue, SDE, EBITDA, free cash flow, etc. Moreover,...  Read More
The Dental A-Team Podcast Evolution (Happy Birthday to Us!)
The Dental A-Team Podcast has been around for seven years, if you can believe it! Kiera reflects on her original goal with the pod, how that goal (and dentistry in general) has changed since. It’s been an evolution of leadership, systems, culture, and growth, and the ball is still rolling. ...  Read More
The Sucker’s Bet - Key Person Risk
What is Key Person Risk? Key Person Risk is the threat to a business’ stability, operations and financial performance arising from its over-reliance on a single individual or small group, such as a founder CEO or a key sales person.  If the key person leaves, becomes incapacitated, or dies, the...  Read More
Seven Years In: The Practice Owner Mindset That Sustains Growth
As the Dental A Team podcast reaches its seventh year, it creates a powerful moment to pause and reflect on what truly drives long-term success in dentistry. Not short bursts of growth. Not hustle seasons. Not emergency decisions. What lasts is a strong practice owner mindset. That mindset is what...  Read More
Practice Profitability Starts With Letting Go
Practice profitability is rarely a dentistry problem. More often, it is a leadership problem hiding in plain sight. When everything runs through one person, whether that is the doctor, owner, or office leader, growth stalls, stress rises, and the practice starts feeling heavier than it should....  Read More
We Need to Talk about That Bottleneck Problem
Why is it so difficult for doctors to delegate, even when it so obviously impacts the team? Kiera and Dana discuss the art of delegation, and where it overlaps with clear expectations and accountability. Episode resources: Transcript:   The Dental A Team (00:00) Hello, Dental A Team listeners....  Read More
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