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3 Key Things Dentists Need To Know About Teledentistry To Survive The COVID-19 Pandemic
While teledentistry has been growing steadily over the last few years, the ongoing  has thrust teledentistry into the spotlight as the “must have” technology to care for our patients while maintaining social distancing. Understandably, dentists are confused as to what teledentistry is, how to get...  Read More
Make Lemonade Now - Part 3
This is my last email about my webinar with  and how I'm using it to: 1. Cement my relationship with clients 2. Get something done that I didn't get to before 3. Create a new product for my business Again, the intent here is to inspire you to do the same three things right now in your practice, not...  Read More
What To Do When Expanding Your Dentistry Practice
Expanding a business is a good thing. Most of the time it means the current location is great for the practice. It also says that the business is making a decent profit. Sometimes it is not just the profit. If you realize people come from distances to get service in your practice, it means the...  Read More
Why Every Practice Should Participate in Charitable Initiatives
            Most dental professionals went into the business of dentistry to improve the lives of people who require dental care. So, naturally, we care about helping those in need. But we can use that same desire to make an impact on individuals, our communities, and the world. These days,...  Read More
COVID and Dentistry: 'It's goin' to be alright'
The COVID situation actually gives dentists the time to pray, plan and prepare.   There are opportunities out there, if you look for them.     Read More
When and How Can We Re-Open? – Dr. Tom Larkin Takes Action to Save Our Practices
Audio Only Below When and How Can We Re-Open? – Dr. Tom Larkin Take Dr. Tom Larkin is a professor and a private practitioner. He has been screaming (well, not screaming, he's pretty soft-spoken) from the rooftops for years that we had to change the way we operated because it was just a matter...  Read More
Making Lemonade During the Corona Crisis
Yesterday, I told you about the origin of the webinar, CLEAR THINKING FOR BUSINESS OWNERS IN TIME OF CRISIS, that I hosted with  on Friday. You can watch the webinar here:     Well, I really didn't go back to the very beginning. The very beginning came from my friend  who had talked to the...  Read More
Dental Trends: Teledentistry is Coming
The Movement: Google searches for teledentistry has dramatically increased in the last few weeks. The following terms have seen an increase in search volume: teledentistry, teledentistry jobs, teledentistry companies, American Teledentistry Association, and “What is teledentistry? In 2017,...  Read More
021: The Secret to Happiness is PROGRESS
Kiera and Mark discuss setting company and personal goals in order to reverse engineer practice growth. Growth and progress are not just positive outcomes for business; but when you are growing, you will create your own world of happiness. Kiera and Mark concentrate on the following points when...  Read More
020: 4 Piece Chicken Nuggets- Are you Seeing the Value?
Are there ways you can be saving money in your practice and you don’t even realize it? In this episode, Kiera is joined by Mark Costes who is known for his masterful ways of lowering costs without working harder-- just being aware. Mark explains that by knowing exactly how much a procedure will...  Read More
019: Empowerment without Expectations leads to Entitlement
Kiera and Dr. Summer Kassamel are back at it again with an episode on how to inspire team members to LEVEL UP. While previous episodes focused on accountability and goal setting, this episode brings light to situations all dental offices face:     How do you approach a team member who doesn’t want...  Read More
018: Goals Give Life to Passionate Work
Kiera welcomes Summer back in this week’s episode of how to encourage each team member to set simple, yet clearly defined goals. Goals shouldn’t be too modest, too lofty, or too overwhelming. They should be 2-3 simple objectives that will inspire each team member to perform at a higher level. By...  Read More
017: Goals are lost without Accountability
In this week’s episode, Kiera Dent is joined by Dr. Summer Kassmel. Summer’s expertise on leadership and practice ownership make her a wonderful guest host as Kiera and her dive into ACCOUNTABILITY MEETINGS. Every dental office needs meetings where team members come together regularly in order to: ...  Read More
What are your normal routines? Are you being intentional with your time? Kiera explains how being tactical and practical about having routines will make your life more simple. She lists several examples to utilize as a starting place in creating a routine for your dental office:     Operate with...  Read More
Productivity during Clinical Downtime
Think 3 - 4 weeks back, before the chaos of COVID-19 went into full force: day-in-day-out you were likely busy with clinical and administrative tasks. Some easily accomplished and smooth sailing. But what about the lingering tasks, the ones collecting dust that were continually pushed off "until...  Read More
Making Lemonade During a Crisis - Part 1
I'm a small business coach who specializes in staff development. I talked with two private clients the other day who decided they were going make Lemonade during this Corona crisis. So, I decided that each day, until we come out the other side, I'm going to share a lemonade from lemons story with...  Read More
015: KPIs- The Lifeblood of your Practice
Why dread KPIs? In this episode, Kiera discusses how Key Performance Indicators are the lifeblood of your practice. In the same way you take vitals for a patient to assess overall health, KPIs are just as essential in order to assess the overall health of your business. You may not realize it, but...  Read More
014: Are you a master of time or is time a master of you?
Benjamin Franklin once stated, “You may delay, but time will not.” Many times we get side-tracked with urgent duties of the day only to procrastinate more important tasks. In this episode, Kiera and Mark give tactical tips on how to GET THINGS DONE!     Ask yourself what is the biggest task that...  Read More
013: Monday Morning Meetings- ARE YOU READY FOR THIS??
Team meetings can sometimes be really hard. They are difficult because it's a challenge to continually come up with topics, ideas, and HOW to these meetings really, really well. Kiera and Mark decided to help teams out! EVERY THURSDAY, they will release a podcast that all team members can listen to...  Read More
012: This is us. Real.Raw. Vulnerable- Kiera’s Journey
Everyone has their own journey to success. In today’s episode, Kiera unravels her story from dental assisting, to practice management, to business owner, and then to dental consulting. She explains that her journey, although not always easy at times, allowed her to learn some of the best lessons,...  Read More
011: Facing your Fears
Are you letting your fear of rejection or failure keep you from LEVELING UP? Kiera talks about how fear is a powerful motivator and when overcome, can lead to success and happiness. In this episode, Kiera gives helpful tips to dentists, officer managers, and dental assistants on how to NOT LET YOUR...  Read More
010: Words Create Worlds- What's your Communication Creating
In this very first “CarCast” episode, Kiera welcomes her traveling consultant colleague, Tiffanie Trader. Tiffanie is a master with teams and how to build relationships through solid communication tactics.   Tiffanie and Kiera discuss how communication is beneficial for team engagement, but...  Read More
009: Management- Is your team in good hands?
In this short episode, Kiera and Mark jump right into what makes a valuable office manager. Mark explains how the manager should be trusted to fulfill all of their job duties, but also not to be afraid to think of 3-5 practical solutions for problems that arise. Also, Dentists should EMPOWER their...  Read More
008: Keeping a Schedule, Keeps you Proactive!
Do you feel like you aren’t maximizing your day? Is there a lot of wasted time you could be utilizing? Join Mark and Kiera this week as they discus how scheduling is an important part of maximizing practice time. Having such busy schedules themselves, they know the benefits of working when they are...  Read More
007: Two perspectives, One Goal
Dr. Mark Costes and Kiera Dent join forces in The Dental A Team podcast to explain how TWO PERSPECTIVES of dentistry are BENEFICIAL for the entire profession of dentistry. This podcast provides a platform for both the dentists and team members in order to bring their two perspectives together. They...  Read More
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