Townie® Poll

Human Resources

Poll conducted from 1/2/2026 To 2/9/2026

Who primarily handles HR responsibilities in your practice?
442 total votes
74%
Dedicated HR staff member (in-house)
8%
Office manager or administrator
14%
Dentist/owner
1%
Outsourced HR service
1%
Centralized corporate HR (DSO)
3%
No formal HR role
How often is your employee handbook reviewed or updated?
60 total votes
20%
Annually
28%
Every few years
17%
Only when issues arise
18%
It hasn’t been updated
17%
We do not have an employee handbook
Is performance feedback provided on a regular basis?
59 total votes
24%
Scheduled and consistent
41%
Informal
19%
Only when issues arise
17%
Rare or never
Which position in your practice has the most turnover?
56 total votes
11%
Doctor/associate
55%
Assistant
9%
Hygienist
25%
Receptionist/Front desk
0%
Office manager
Have you had to fire anyone in the past year?
61 total votes
31%
Yes
69%
No
Does your practice conduct exit interviews when employees leave?
61 total votes
15%
Always
25%
Sometimes
16%
Rarely
44%
Never
Which role is currently the hardest to hire for in your practice?
61 total votes
43%
Hygienist
15%
Dental assistant
13%
Front desk/Administrative
2%
Office manager
5%
Dentist/Associate
23%
No current hiring needs
How does your practice support continuing education (CE) for team members?
60 total votes
37%
Pays for CE and provides paid time off
23%
Pays for CE, but CE is completed on personal time
22%
Encourages CE but does not provide financial support
18%
Team members complete CE independently
Are non-clinical team members (front office, managers) offered development or leadership training?
60 total votes
23%
Yes, regularly
35%
Occasionally
23%
Rarely
18%
No
What is your biggest HR challenge right now?
59 total votes
39%
Hiring qualified staff
12%
Retaining existing staff
24%
Managing performance or accountability
7%
Compliance, payroll, or HR administration
19%
HR is not a major issue
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