The Jameson Files
The Jameson Files
The Jameson Files is a podcast that features interviews with inspirational leaders in the field of dentistry. The name "The Jameson Files" is a throwback to a dental journal column written by Dr. John Jameson.
Jameson Management and Marketing

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Episode 157: Let’s Talk Trends
Here at Jameson, when we're having conversations with clients, we're certainly seeing some themes in what those conversations are about. Number one being the pain point of the cost of running their practice. We'll discuss those conversations and how we're exploring ways that we can help them....  Read More
Episode 156: Interview with Dr. Kahn
Today we're going to talk about a new perspective from an amazing practice– Dr. Kahn as the founding owner of Kahn, Ferrari, and Aldieri and the amazing story in his journey through dentistry. It's really about his intentional approach to building a culture that matters in his practice for patient...  Read More
Episode 155: Successfully Hiring & Onboarding Team Members
Today we're going to talk about things to consider and ways to successfully and effectively onboard new employees. And then the big question that is often asked is, how do we retain superstar team members?  Episode 155: Successfully Hiring Team  For full details and show notes go to the   Read More
Episode 154: Dental Marketing in 2024
As we enter into the fourth quarter of 2023 we want to talk about trends in marketing and what we see happening. These are important factors to consider in preparation for the year you want to have in 2024. Episode 154 - Dental Marketing in 2024 For full details and show notes go to the   Read More
Episode 153: Dr. Dimple Desai and Luminous Smiles
Dr. Desai practices extraordinary aesthetic dentistry in Newport Beach, California. She and her incredible work are featured in videos and magazines with good reason. Listen as she shares her story and what led her into dentistry, and more specifically into the aesthetic cosmetic dentistry field....  Read More
Episode 152: Dental Vision With Dr. Cappy Sinclair AACD
Dr. Cappy Sinclair says, "I still feel like one of the most important things was setting up where I wanted my practice to be. Without that vision, I would not be where I am today." Episode 152: Dr. Cappy Sinclair AACD For full details and show notes go to the    Read More
Episode 151: How to Navigate PPO Relationships in Your Practice
Today we're going to dip into the topic of Preferred Provider Organization or PPO relationships. How do you navigate those relationships? How do you make healthy decisions about your relationship with PPOs in your practice? Do you have one? Do we need to step out of one? Do we need to do something...  Read More
Episode 150: Interview with Dr. Angela Ferrari at the AACD Annual Meeting, 2023
Welcome to the Jameson Files. We are so excited to be presenting to you this episode from the AACD annual meeting in Grapevine, Texas. We get to share the dental journey of a long time client of Jameson, Dr. Angela Ferrari of Long Island. Episode 150: Interview with Dr. Angela Ferrari For full...  Read More
Episode 149: Dr. Klein’s Journey of Biological and Airway Dentistry
Dr. Klein has a passion and vision for her practice and the treatment she provides to her patients. Her passion for airway treatment comes from personal experience in her family. Listen as she talks about her journey in dentistry and what led her to where she is today. Episode 149: Airway...  Read More
Episode 148: Dental Practice Transitions
Josh Griebahn, is the transition sales consultant for Henry Schein Dental Practice Transitions. He work with dentists and associates who are looking for the next chapter in their careers. In this episode we'll discuss what this looks like in today's dental environment?  Episode 148: Dental...  Read More
Episode 147: Is Your Dental Website Accessible?
You may or may not know that there are pieces to your website that must be compliant according to the Americans with Disabilities Acts. Chief Marketing Officer at Jameson, Nate Porter, is here to talk about not only what you need to be doing to make sure you are protected and being represented...  Read More
Episode 146: Powerful Practice Culture with Judy Kay Mausolf
Judy Kay Mausolf is a speaker, an author, and a dental culture specialist who focuses on helping dentists and teams build their practice cultures, build their communication skills, their leadership skills, and create a healthy work environment where people grow, thrive, and live out their purpose...  Read More
Episode 145: 5 Things You Need to Know About The Emergence of AI in Dentistry
Mike Buckner follows the cutting edge wave of what's happening in dentistry. And today that’s the early stages of artificial intelligence and the impact it's making in our dental profession. What is AI going to do for the industry? How does this serve our community? What are the differences this...  Read More
Episode 144: Understanding Patient Financing in 2023
Talking about money is not everybody's comfort zone, and we understand that. So having the tools and resources always evolving according to the needs of the day serves our patients by helping them get the dentistry they want rather than having to put their health as secondary. Episode 144:...  Read More
Episode 143: Interview with Dr. Mark Hyman at ADA SmileCon 2022
Dr. Hyman has been a speaker and an educator for over 20 years and that’s above and beyond the extraordinary practice he built. Dr. Hyman is an adjunct professor at the UNC Adams School of Dentistry. As a key influencer, speaker, and educator across the country, he has been recognized as a leader...  Read More
Episode 142: How To Prevent Broken Appointments and No-Shows
Today I want to talk about a subject that continues to be a pain point in your practices, and that is broken appointments and no-shows, and what we always call that is the hole in the bucket. You do all of this work to fill your bucket, to fill that schedule, and all it takes is a couple of holes...  Read More
Episode 141: Building Your Ideal Dental Team
Many of you continue the search for team members to fill the different roles in your practices, and are struggling to find those superstars to step into those positions. And that has not only been a frustrating part of your summer. The struggle that goes hand-in-hand with that is the maximization...  Read More
Episode 140: Mastering the Important Conversations You’ve Been Avoiding
Societally, we're in a space where people struggle to have a civil, respectful, successful conversation when their perspectives or opinions differ—just turn on the news, and you’ll see it. So we're surrounded by it in our society, but also in our industry and at a local level with our community,...  Read More
Episode 139: The Team Approach to the Patient Practice Partnership
Today we want to talk about a very popular subject with our Jameson clients across the country. In fact, when I'm lecturing to groups across the country, the demand for this topic is always at the top of the list. And that is: case presentation. But let’s look at an even bigger and broader scope...  Read More
Episode 138: The Power of Photography in Your Practice
The question before us is: how can we improve patient education and ultimately improve case and treatment acceptance? To discuss that with us, we have Brett Wilson, the president of Digital Doc LLC.  And or those of you that maybe aren't familiar with , it’s one of the premier companies in the...  Read More
Episode 137: How to Beat the Slump and Win Your Practice Vision
Today we talk about the strains of finding new employees to hire and how to make the most of the team you have. We really stress engagement and cross-training as ways to keep your team's spirits' up and keep your practice moving forward. For doctors, teams, practices on the cusp of burnout, these...  Read More
Episode 136: The Hygienist's Role in Case Acceptance
Main points discussed in today's episode: 1. Case acceptance techniques. 2. Hygienists must be given time to educate for best case acceptance. 3. Patient education helps with case acceptance and saves time. 4. The doctor needs to train the hygienist on how he diagnoses cases. 5. Importance of...  Read More
Episode 135: Intentional Hiring and Training Matters in Your Dental Practice
Dr. Robinson: My associate, right now, Dr. Milan, is a young dentist who has two young children. And so starting out, when he came and shadowed in my practice, he said, “I have no idea how you've made all this work like this.” And so the first time we had our review with Jameson, he was like,...  Read More
Episode 134: Top Tips for Getting More Patient Reviews
Why are reviews important?  We spend a lot of time working with our clients on the rationale behind a Google review. Here's why it's important. I focus on three different aspects:     The first is how Google's algorithm looks at their practice and ranks their search rankings.      Then I...  Read More
Categories: Marketing
Episode 133: Does Your Practice Need a Reset?
Do you recognize these signs that point toward a practice reset? 1. You're hitting walls with your team. 2. You can’t find team members. 3. You're being held hostage by PPIs. 4. You are on the cusp of burnout. If so, it may be time to take a step back and look at your practice from a different...  Read More
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