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No Drama, All Integrity: Inside a Truly Patient-Driven Practice | Dr. Lance McGavin | 574
Quick Win for you: Before making your next practice decision, ask yourself: “Does this reflect the values I want my practice to stand for?” Now, imagine starting a practice where every decision is based on doing the right thing for patients AND your team, even when it costs more time, money, or...  Read More
Let Them: The Leadership Strategy That Helped Our Clients Grow
Most dentists didn’t get into this field to manage people. Yet here you are, juggling patients, payroll, treatment planning, and team dynamics… while also trying to grow. Burnout creeps in, especially when it feels like you have to control everything to keep things from falling apart. What if the...  Read More
Essential Elements Every Modern Dental Office Needs for Success
Creating a successful dental practice requires more than just clinical expertise and quality patient care. The physical environment, equipment, and systems within your dental office play a crucial role in patient satisfaction, staff efficiency, and overall practice success. From the moment...  Read More
Are You Becoming The CEO Dentist
If you’re a dentist who owns your practice, you already hold the title of “CEO.” But wearing the title and living the role are two very different things. The real CEO dentists aren’t stuck in the day-to-day. They lead with vision. They empower their teams. They scale without sacrificing their time,...  Read More
Small Budget, Big Results: Leveraging Your Community Outreach as a Dental Leader | GMS 32
How do top dental practices fill chairs without burning thousands on ads?  In this episode, we map out how just 90–120 minutes per week of intentional ground marketing can outproduce your digital spend, creating trusted local connections that keep sending patients your way long after you’ve left...  Read More
Do You Know Where Your Patients Are Coming From? Ditch the Guesswork and Focus Where It Counts | Amanda Kepshire | 572
From “How Did You Hear About Us?” to Full-Funnel Tracking — w/ Amanda Kepshire (CallRail) Would you trust a front desk checkbox to decide where your marketing budget goes or do you want the actual data on which ads and channels are driving patients? That’s the exact gap Amanda Kepshire uncovers and...  Read More
Is Your Practice Healthy?
Re-releasing a DAT listener favorite! Kiera is all about key performance indicators in this episode, and why they’re important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera’s favorite KPIs are … - Production (net, not gross) - Collection (at least...  Read More
The Scorecard That Keeps Your Practice Healthy
Let’s face it: you didn’t become a dentist to crunch numbers all day. But if you want a thriving, sustainable practice, tracking the right KPIs is non-negotiable. KPIs (Key Performance Indicators) are more than just stats. They’re the pulse of your business. And if you don’t measure what matters,...  Read More
Why Centralising Your IT, Internet, and Phone Support Just Makes Sense
At  for almost as long.  In fact, before founding Dental IT, I worked in the Internet industry: I ran the tech support department for one of the UK’s very first Internet providers (Global Internet) in London back in the late ’90s. In short: I know Internet.  Today, over half of our customers...  Read More
The Right DNA For Success
Kiera shares some motivation everyone could use a bit of right now, especially if you’re facing significant challenges. Her episode reading recommendation: Miracle Morning by Hal Elrod. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera. And...  Read More
The Secret Sauce to Hiring
Kiera and Kristy talk listeners through the patience of the hiring process, with specific attention to understanding training capacity, establishing onboarding expectations, utilizing available resources — and what to do when you do all this already, and it still doesn’t seem to work. Episode...  Read More
The True Cost of Opening a Dental Clinic: A Complete Financial Guide
Opening your own dental clinic is a dream for many dentists. But what does it really cost? The answer might surprise you. Most new practice owners underestimate the total investment by 30-40%. The initial costs go far beyond dental chairs and equipment. Hidden expenses lurk in every corner. From...  Read More
The Impact of Office Design in Your Dental Practice
Your dental office is more than just a place to work. It's where patients form their first impressions. It's where your team spends most of their day. And it's where healing begins before treatment even starts. The design of your dental practice affects everything from patient anxiety to staff...  Read More
Why Ground Marketing Still Wins for Local Dental Practices | Dr. Kapil Kella | GMS
Are you wasting precious hours and money tweaking Facebook ads and SEO campaigns, when the fastest way to fill your schedule might be walking into your local gym or coffee shop? Dr. Kapil Kella reveals how ground marketing not only lowered his practice’s acquisition costs but also: - Brought in...  Read More
Create Momentum in Your Life with a Simple Morning Routine
In the fast-paced world of dentistry, it’s easy to pour into patients, team members, and your practice while leaving little left for yourself. But what if the secret to becoming a more fulfilled, focused, and effective dental professional starts before you even walk into the office? As a dental...  Read More
Smart Hiring Strategies in Today’s Dental Market
Hiring in dentistry has become one of the most difficult challenges practices face today. Whether it’s finding hygienists, assistants, or strong front office team members, many practices are feeling the squeeze of a competitive and limited market. The good news: with the right mindset and approach,...  Read More
What is the future of dentistry?
As technology advances, many industries are already reaping the benefits. In the medical field, one good example is the precision robots that can handle delicate surgeries. But what about the dental field? Artificial intelligence  No prediction list can be complete without artificial intelligence....  Read More
Categories: Office Design
Office Autopsy: How to Know If You’re Producing Enough
Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more. Episode resources: Transcript: The Dental A Team (00:00)...  Read More
The Non-Annoying Referral Approach Every Dental Specialist Needs | Part 2 | GMS
What if I told you that the reason your referrals feel flat or forced isn’t because you’re “bad at asking", but because you’re asking the wrong way? In this episode, we reveal the exact referral scripts that flip awkward cold requests into genuine professional alliances. Imagine: -...  Read More
How to Pay Your Hygiene Team: Compensation Models That Work
Hygiene compensation remains one of the most debated and sensitive topics in dental practices. Get it wrong, and you risk burnout, poor morale, and turnover. Get it right, and your hygiene team becomes one of the most profitable and productive parts of your practice. So what’s the right hygiene pay...  Read More
Why Your Practice Feels Broke at $2M
It’s a common and frustrating reality: collections are high, the schedule looks packed, yet there’s barely enough left over for the owner at the end of the month. If you’ve ever looked at your practice numbers and asked, “Where is all the money going?”, you’re not alone. We’ve walked hundreds of...  Read More
From Patient Volume to Patient Value: Growing an Efficient Practice Without Team Burnout | Dr. Ahad Ahmed | 569
What really happens when an experienced dentist partners with a younger one? For Dr. , it wasn't just about expanding the business. He reveals how this collaboration completely reshaped his leadership style and challenged his old ways of thinking. Did it lead to a clash of egos and ideas or did...  Read More
Raises + How to Give Them Correctly
Kiera walks listeners through the science of giving raises without breaking the bank or falling into the feel-good trap. She gives three steps to implement around the topic of raises:          Know your numbers               Raises are earned; they’re not automatic               Communicate with...  Read More
Branding Your Practice with Intention and Impact
Kiera is joined by Dr. Zaneta Hamlin, owner and founder of Cusp Dental Boutique. Dr. Zaneta, who built her practice from the ground up, shares with Kiera her journey, reflecting on what got her to this point and what she would’ve changed and focused more on if she were to start over again. Plus,...  Read More
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