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Continuing Education

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Calamity, Catastrophe and Conflict Management.
Kimberly Harms D.D.S. Calamity, Catastrophe and Conflict Management.
Speaker: Kimberly Harms D.D.S.
Failure to address emotional turmoil is a dangerous business and can lead to burnout, depression, cardiovascular disease and many other physical ailments. This CE course focuses on proven methods to overcome the anxiety and grief associated with the trauma caused by the current pandemic, tragedies in our life, depression, and social conflict.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1 hour
Release Date: 07/22/2020
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1 hour
Course Count:
The Psychology Behind Why the Patient Says Yes or No to Diagnosed Treatment
Sean Field The Psychology Behind Why the Patient Says Yes or No to Diagnosed Treatment
Speaker: Sean Field
Get your entire team on the same page by building their case presentation confidence and skill level with this in-depth treatment coordination training. This course focuses on how to easily increase your practice case acceptance rates by exploring the patient's human nature when dental treatment is being presented to them in your office.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 3
Running Time: 2.5 hours
Release Date: 03/04/2020
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 3
Running Time: 2.5 hours
Course Count:
Creating a Remarkable Dental Practice: Building an Amazing Team
Fred Joyal Creating a Remarkable Dental Practice: Building an Amazing Team
Speaker: Fred Joyal
This course talks about the importance of practice culture, how to grow and shape an extraordinary team, and the challenges that all businesses face with hiring and how to improve your odds of success with team-building.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 2.25
Running Time: 1.75 hr
Release Date: 02/05/2020
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 2.25
Running Time: 1.75 hr
Course Count:
Creating a Remarkable Dental Practice: The State of the Dental Industry
Fred Joyal Creating a Remarkable Dental Practice: The State of the Dental Industry
Speaker: Fred Joyal
This CE course dives deep into the current state of the dental industry, from insurance to technology to millennial employees. In addition it goes into the ideal mindsets necessary for a remarkable practice, and how to develop them.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 2
Running Time: 1.5h
Release Date: 11/13/2019
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 2
Running Time: 1.5h
Course Count:
Townie Meeting 2019 Lecture Series
Various Townie Meeting 2019 Lecture Series
Speaker: Various
The Townie Meeting 2019 series contains 13 CE courses from great speakers. 23 hours of excellent education in both clinical dentistry and practice management. Only $280 to view and claim CE credits.
Practice Management, HR and Accounting
Series Cost to View: $280
Series Cost for Credit: Included
Total Credits: 23.25
Course Count: 13
Release Date: 08/21/2019
Practice Management, HR and Accounting
Cost to View: $280
Cost for Credit: Included
Total Credits: 23.25
Course Count: 13
Declining Reimbursement is a Real Problem. Reverse the Trend with Your Own Membership Plan!
Dave Monahan Declining Reimbursement is a Real Problem. Reverse the Trend with Your Own Membership Plan!
Speaker: Dave Monahan
For decades dentists have experienced a significant decline in insurance reimbursement that has now become a crisis. Unfortunately, dental insurance has become a major obstacle to providing great oral care to patients and building a profitable practice. The course will cover market research that quantifies the reimbursement crisis and the impact the crisis has had on the revenue and profitability of dental practices across the US.
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Running Time: 1.5 hours
Release Date: 03/28/2019
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Running Time: 1.5 hours
Course Count:
Should I Be Insurance Free?
Steve Anderson Should I Be Insurance Free?
Speaker: Steve Anderson
Continued drops in dental insurance companies’ reimbursement fees and rule changes make the business of dentistry a constantly changing landscape. Learn how to make sense of this changing reality, its impact, how to re-position your practice in relations to insurance, verbal skills to use with patients, and, ultimately, enjoy new professional and financial success.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1 hour
Release Date: 03/27/2019
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1 hour
Course Count:
Increase Practice Revenue, Profit and Valuation without Adding New Patients
Dave Monahan Increase Practice Revenue, Profit and Valuation without Adding New Patients
Speaker: Dave Monahan
The course will cover the market research, practice data, and case studies that show how you can significantly increase the revenue, profitability and value of your practice without adding new patients.
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Running Time: 1.5 hours
Release Date: 09/17/2018
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Running Time: 1.5 hours
Course Count:
Moving Past Insurance Entitlement
Dr. Mark Murphy Moving Past Insurance Entitlement
Speaker: Dr. Mark Murphy
The shift from traditional dental insurance to over 80% of reimbursement models being PPOs has had a cataclysmic impact on patient health, workplace stress and dental incomes. Mark shares a Six Step process providing scripts, letters and trackers that will help you towards greater independence from insurance. You will use simple spreadsheets to analyze your situation and manage the risk.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1h
Release Date: 09/05/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1h
Course Count:
Townie Meeting 2018 Lecture Series
Various Townie Meeting 2018 Lecture Series
Speaker: Various
The Townie Meeting 2018 series contains 17 CE courses from great speakers. 30 hours of excellent education in both clinical dentistry and practice management. Only $360 to view and claim CE credits.
Practice Management, HR and Accounting
Series Cost to View: $360
Series Cost for Credit: Included
Total Credits: 30
Course Count: 17
Release Date: 08/22/2018
Practice Management, HR and Accounting
Cost to View: $360
Cost for Credit: Included
Total Credits: 30
Course Count: 17
Laid Back Leadership – the Art of Empowering People.
Dr. Chris Griffin Laid Back Leadership – the Art of Empowering People.
Speaker: Dr. Chris Griffin
Don’t believe the lie that you have to work more or become a tyrant to achieve success. You already have everything you need – the challenge is getting rid of the things you don’t. Unlock the potential of a stress-free, laid back style of leadership that empowers your team. Take control and enjoy practice again.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1.5 hours
Release Date: 08/01/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1.5 hours
Course Count:
This course is part of Townie Meeting 2018 Lecture Series
Build a Front Office Team that Rocks!
Ms. Laura Hatch Build a Front Office Team that Rocks!
Speaker: Ms. Laura Hatch
Learn the communication skills and procedures that create the ultimate customer service experience for your patients. Improve and master the essential systems to reduce cancellations/no-shows, set production goals and a schedule to meet those goals, increase case acceptance and experience a happier, higher producing team.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1.5 hours
Release Date: 08/01/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1.5 hours
Course Count:
This course is part of Townie Meeting 2018 Lecture Series
It’s Not What You Say it’s How and When You Say it!
Ms. Carrie Ibbetson It’s Not What You Say it’s How and When You Say it!
Speaker: Ms. Carrie Ibbetson
Knowing the science and technology of dental hygiene helps you connect the dots as a practitioner, but it rarely helps you explain the benefits your treatment provides the patient. Learn how reframing and re-sequencing some of your everyday questions and tasks can help you connect with the patient in a way that gets them motivated to take on the challenge of obtaining and maintain oral health, and how coaching them through small steps creates big wins for all parties involved!
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1
Running Time: 1 hour
Release Date: 08/01/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1
Running Time: 1 hour
Course Count:
This course is part of Townie Meeting 2018 Lecture Series
Attitudes, Breakdowns and Conflict Resolutions.
Ms. Judy Kay Mausolf Attitudes, Breakdowns and Conflict Resolutions.
Speaker: Ms. Judy Kay Mausolf
Discover how to elevate your communication to a level that inspires open communication, prevents breakdowns, resolves conflict and builds trust and respect resulting in high performing team and patient relationships! Learn the skills to communicate positively and effectively with different and even difficult personalities!
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 3
Running Time: 3.0 hours
Release Date: 08/01/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 3
Running Time: 3.0 hours
Course Count:
This course is part of Townie Meeting 2018 Lecture Series
It’s Your Money – A Few Ideas to Keep It.
Mr. Tom Zgainer It’s Your Money – A Few Ideas to Keep It.
Speaker: Mr. Tom Zgainer
Planning for retirement can be complex, especially when it may still be years into the future. The decisions you make today, need to lead to outcomes that ensure you accumulate the financial resources needed to sustain you once your active work is complete. This CE course will provide ideas to help accomplish your goals.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1.5h
Release Date: 08/01/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1.5h
Course Count:
This course is part of Townie Meeting 2018 Lecture Series
It’s the Patient’s Plan Not Yours.
Mr. Tom Limoli It’s the Patient’s Plan Not Yours.
Speaker: Mr. Tom Limoli
Patient dental benefit plans are continually changing. Grow with and profit from the ever-changing reimbursement environment. More of today's cost-conscious patients are emotionally driven to consider only in-network doctors. Learn to work with and understand the patient’s benefit plan restrictions and limitations.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 3
Running Time: 2.5hr
Release Date: 08/01/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 3
Running Time: 2.5hr
Course Count:
This course is part of Townie Meeting 2018 Lecture Series
Front Office Mastery.
Ms. Sandy Pardue Front Office Mastery.
Speaker: Ms. Sandy Pardue
This is a comprehensive course that teaches doctors and team members how to organize their front office systems. Learn how to create productive days with less stress, better control the phones, increase new patient numbers, reactivate patients, improve communication skills, increase treatment acceptance, predict and control broken appointments and excel in other activities that will result in increased income.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 2
Running Time: 2 hours
Release Date: 08/01/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 2
Running Time: 2 hours
Course Count:
This course is part of Townie Meeting 2018 Lecture Series
Economic Trends in Dentistry and What They Could Mean for Your Practice
Mark Greenstein and Timothy Quirt, DDS Economic Trends in Dentistry and What They Could Mean for Your Practice
Speaker: Mark Greenstein and Timothy Quirt, DDS
This course discusses major trends impacting the dental industry including payer landscapes, cost of supplies and labs and private equity.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 2
Running Time: 1.5 hours
Release Date: 06/14/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 2
Running Time: 1.5 hours
Course Count:
Improving Case Acceptance
Dr. Mark Murphy Improving Case Acceptance
Speaker: Dr. Mark Murphy
Helping patients WANT what we know they NEED, drives the economic & reward engines of our practice. Help patients have better health, do more of the dentistry that fulfills and stimulates you and be more successful in your practice. Demonstrated is how to improve the educational value of the examination experience and overcome the insurance entitlement behavior that patients often exhibit.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1h
Release Date: 02/07/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1h
Course Count:
Negotiating a Lease Renewal for Your Dental Practice
Dale Willerton and Jeff Grandfield Negotiating a Lease Renewal for Your Dental Practice
Speaker: Dale Willerton and Jeff Grandfield
This course details different avenues dentists can take when approaching their commercial lease renewal. If you agree to the same terms and conditions as you initially did with your landlord, you may miss out on numerous benefits.
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Release Date: 02/01/2018
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Course Count:
Hiring and Developing Your Team the Right Way
Sheri Kay, RDH Hiring and Developing Your Team the Right Way
Speaker: Sheri Kay, RDH
Do you hire based on whether you like the person you’re interviewing? Re-imagine your hiring methods and discover proven approaches to attracting, interviewing, and hiring the talent you want. You’ll build a strategic plan to attract the new people you need, and to maximize the gifts and talents of your current team on the way to achieving your vision for your practice.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1h
Release Date: 01/31/2018
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1h
Course Count:
Real Estate: Real Issues for Starting (and Selling) a Dental Practice
Charles Feitel Real Estate: Real Issues for Starting (and Selling) a Dental Practice
Speaker: Charles Feitel
This course navigates the complex landscape of commercial real estate and the dental office, by covering topics such start up offices, lease renewals, and buying or selling. In addition, this course includes information about financing, restrictive covenants, site selection, lease negotiation, permits, building, and opening the office.
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1h
Release Date: 12/13/2017
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1h
Course Count:
VISION Quest: The Art of Empowering Employees Through Purpose and Process
Dr. Chris Griffin VISION Quest: The Art of Empowering Employees Through Purpose and Process
Speaker: Dr. Chris Griffin
Increased competition is forcing dentists to operate outside of their comfort zones. While most are not equipped to become CEOs in the truest sense of the word, utilizing a solid leadership system that empowers the dental team to take ownership of practice growth allows owner/doctors to provide more of a low-key leadership role and still convey their vision for the practice.
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Release Date: 12/01/2017
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Course Count:
Increasing Your Patient Acceptance Rates
Dr. Shalin Patel Increasing Your Patient Acceptance Rates
Speaker: Dr. Shalin Patel
This course details different practice management approaches to ensure a better patient experience. It explores ways to attract, convert and retain new patients for better long-term growth of the practice.
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Release Date: 10/01/2017
Practice Management, HR and Accounting
Cost to View: Free
Cost for Credit: $36
CE Credits: 1.5
Course Count:
Avoiding Burnout: Use S.M.A.R.T.E.R. Systems to Work Less, Make More, and Enjoy Practice Again!
Dr. Chris Griffin Avoiding Burnout: Use S.M.A.R.T.E.R. Systems to Work Less, Make More, and Enjoy Practice Again!
Speaker: Dr. Chris Griffin
We all struggle. Burnout is an ever-increasing problem in our industry and it’s not going away.

Learn to apply Dr. Griffin’s S.M.A.R.T.E.R. systems framework to create a practice that makes your own dream practice lifestyle possible and experience the freedom of having options.

The only goal of this system is to help you work less, make more, and enjoy practice again because you deserve it!
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1 hour
Release Date: 08/30/2017
Practice Management, HR and Accounting
Cost to View: $36
Cost for Credit: Included
CE Credits: 1.5
Running Time: 1 hour
Course Count:
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