Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Best Approach to Production vs Patient Focus
Production vs patient focus is one of the most common tensions in dental practices. Teams feel it, doctors debate it, and offices often believe they have to choose one side. Either the practice is numbers driven or it is people driven. The truth is that production vs patient focus is not a choice...  Read More
It’s Time For a Test
Is your practice patient- or production-driven? The answer should be purpose-driven. Kiera talks about how shifting your core values in a certain way can actually grow everything else. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and I...  Read More
Bringing Energy Back Into Your Team
Team bonding works best when it feels natural, not forced. In dental offices, teams spend more time together than they do with most people in their personal lives. When bonding feels awkward or performative, it creates resistance instead of connection. The strongest teams are built through shared...  Read More
You Probably Don’t Think About Team Bonding Like We Do
Kiera and Tiff are together on the pod to talk about their favorite team bonding activities that keep everyone feeling seen, heard, valued, and respected. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and it is a special day. I have the...  Read More
The Secret Sauce to the Perfect Onboarding Process
Tiff and Monica talk about the fundamental elements to include when onboarding a new team member, and some of them might surprise you. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. Welcome back. I am just so happy to have all of you. know there are...  Read More
Hiring Dental Staff With Culture In Mind
Hiring dental staff looks nothing like it did a decade ago. A practice could post a basic ad, interview whoever walked in, plug them into the schedule, and hope it worked. Today it requires clarity and intention. Candidates want connection and growth. They want to feel part of something, not just...  Read More
THIS is The Best Gift to Your Team
Dentistry runs at full speed most days. Phones ring, ops flip, insurance questions pile up, and the doctor is pulled in ten directions at once. When life feels like this, the most powerful team gift is not a bonus or a party. The most powerful team gift is your presence. Presence is the team gift...  Read More
The Best Present on a Day Full of Presents
Merry Christmas and Happy Holidays from the Dental A-Team! Kiera encourages listeners to acknowledge and celebrate the people in their lives in real time. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. This is Kiera and Merry Christmas. I hope that you...  Read More
Bring Excitement Back to Dental Teams
Dental teams work relentlessly all year, yet many offices overlook how much energy comes from simple fun. The holidays prove that people respond to anticipation, shared moments, and celebration. That same emotional lift can exist inside a dental practice long after December ends. Anticipation...  Read More
The Right Kind of Spice for Your Practice
As the holiday cheer permeates our day-to-day, know that that same kind of energy and excitement can be found in your practice year-round! Kiera talks traditions, countdowns, and culture from a dentistry perspective. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A...  Read More
Pay Attention to THIS When Purchasing an Additional Practice
Tiff and Trish discuss the need-to-know info for the buyer of a practice, including team member transparency, new patient inflow, software use, and more. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A Team listeners. We are back again I have Trish with me because I...  Read More
What Smart Buyers Check Before Purchasing a Practice
Buying a dental practice should feel exciting, not confusing or chaotic. The smartest buyers slow down, study the real picture, and make sure the practice aligns with their long-term plans. Too many dentists fall in love with the idea of ownership, sign the deal quickly, and discover later that the...  Read More
Discovering Hidden Practice Revenue
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" tabindex="-1" dir="auto" data-turn-id="request-WEB:4169d308-4575-40a4-b8e6-425c2c956df4-12" data-testid="conversation-turn-24" data-scroll-anchor="true" data-turn="assistant"> Hidden practice revenue is...  Read More
Does Your Practice Have THIS Hidden Gold Mine?
It’s office autopsy time! Kiera shares the story of a practice that recently discovered $2.5 million going unnoticed. She talks about the doctors and their (very) busy schedules, the need for an additional hygienist, and what the cold, hard numbers told this practice about next steps. Episode...  Read More
Where Are You in Your Business’s Life Cycle?
Kiera compares the stages of a business to the stages of the human life cycle, from the infancy of a startup, to the chaos of money flow without systems, to the growing profitability of early adulthood, and so on. The goal is, of course, to reach maturity, where the business can run on its own,...  Read More
Understanding the Dental Practice Life Cycle
The dental practice life cycle is one of the most useful ways to understand why a business feels chaotic, stuck, or ready for growth. When owners can identify where they sit in the dental practice life cycle, it becomes easier to see what needs to change and how to move toward a practice that feels...  Read More
Are You Looking Ahead For Your Practice?
Tiff and Trish discuss the often ignored practice transition — are you looking ahead for your practice? Ten years out? Thirty years? The two consultants discuss what to keep in line now so that any changes on the horizon are received with minimal panic and damage. Episode resources: ...  Read More
Build Value Early with Dental Practice Transition Strategies
Dental practice transition strategies are often viewed as something to think about only when a doctor is preparing to sell. In reality, the practices that transition smoothly are the ones that planned for it long before the decision was made. A strong transition is not a quick fix. It is the...  Read More
This Is the Holy Grail of Dentistry
Dr. Pia Lieb returns for a second part on the podcast. In this episode, she talks about being obsessed with your craft, and why that extra 10% for patients will take you miles. Episode resources: Transcript: Kiera Dent (00:10) I love that you, ? I think this is probably what's made you...  Read More
A Conversation With the Michelangelo of Dentistry
Kiera is joined by renowned cosmetic dentist Dr. Pia Lieb to talk about Dr. Lieb’s journey in her field, as well as her insights into what the rich and famous ask for (and pay for) when it comes to their teeth. Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners....  Read More
One Practice, One Year: Roadmap to Flourishing
Trish shares with Tiff and listeners her experience with a practice that started with a whole lot of uncertainty under a new doctor, and the steps undertaken that lead to a thriving workplace within a year. Specifically, she touches on how trust, flexibility, and numbers each played a role in...  Read More
Redefining Success for Dentists
Dentists are wired to achieve. Whether it’s building a thriving practice, hitting new production goals, or improving team performance, the drive to succeed runs deep. But for many, that drive can morph into constant self-criticism, the feeling that no matter what they accomplish, it’s never enough....  Read More
Cosmetic Dentistry Excellence in Real Practice
The Path Toward Cosmetic Dentistry Excellence Cosmetic dentistry excellence is not something that happens by accident. It is built through repetition, study, curiosity, and a sincere love for the craft. Many dentists want to elevate their esthetics, but very few commit to the type of mastery that...  Read More
The Power of Delegation in Multi-Practice Growth
Why Delegation Defines Multi-Practice Success Dentists who expand into multiple locations often do so with excitement and ambition. But very few anticipate the growing pains that come with scaling. The truth is, delegation is not just a skill, it is the foundation of successful multi-practice...  Read More
Here’s What You’re Not Delegating (That You Really, Really Need To)
Kiera provides very specific tips for how a visionary CEO can keep their practice(s) flourishing on multiple levels without sticking their fingers in all the pies. She gets to the quick with a single question a leader should ask anytime a new task comes across their desk: Just because you can do...  Read More
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