Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Online Payments That Increase Practice Profitability
If collections feel heavier than they should, it usually is not because the practice is doing something wrong clinically. It is because the systems behind getting paid are outdated or inconsistent. The good news is this is fixable, and it can improve quickly when the team has a clear process. Most...  Read More
4 Steps to 98% Collections
Re-releasing a DAT listener favorite! The Dental A-Team is Team Online Statements over Team Paper Statements! This podcast episode is a sign your practice needs to get on the online statement train. Lots of practices struggle getting collections up because they’re doing it the old-fashioned way....  Read More
CEO Habits for That Next Level
Kiera takes listeners through specific actions the most successful dentistry minds have incorporated into their day-to-day to stay elevated. She touches on:     Planning out an ideal week     Reviewing these numbers weekly      Fostering problem-solvers      And more!    Episode resources: ...  Read More
Practice Owner Mindset: Lead Like a CEO, Not a Firefighter
When the Practice Feels Heavy, It’s Usually a Leadership Issue First There are seasons in dentistry where everything feels harder than it should. The schedule is packed, the team feels stretched, and the day turns into nonstop decisions. Even when production is solid, the practice can still feel...  Read More
How This Doctor Reached His 5-Year Goal in Just 16 Months
DAT consultant Kristy breaks down what exactly took place for a practice that didn’t have a solid admin team, struggled to find team members, and other challenges to hit its goal of $3 million in revenue. She touches on what core systems were implemented, how delegation worked, case acceptances...  Read More
Dental Practice Growth Strategy That Scales
Dental practice growth is not about working more hours, adding more stress, or hoping marketing fixes everything. Dental practice growth becomes predictable when the numbers tell the truth, the systems support the team, and the schedule is built to produce consistently without burning everyone out....  Read More
This Episode Is Your Wakeup Call
Kiera and Tiff are on the pod together to ask, What are you working toward? Your professional purpose can often get lost when you’re too buried in work, and the two invite listeners to take a step back and ask themselves key questions in order to recenter. Episode resources: Subscribe to The...  Read More
Asking the Question That Changes Everything
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id="41eb7136-c2b2-49e9-9397-4aba3679a1f4" data-testid="conversation-turn-100" data-scroll-anchor="false" data-turn="assistant"> *]:pointer-events-auto...  Read More
What to Do About That Ownership Guilt Factor
Kiera joins Jill Simonds, founder of Savvy Strategic Partners, to talk about all things leadership mindset, including what to do when you feel trapped by your business (Kiera gets personal on this one!), the ebb and flow of motivation, psychology of ownership, and a ton, ton more. Episode...  Read More
Managing the Dental Practice Owner Mindset
Owning a dental practice is exciting, rewarding, and heavy all at the same time. The dental practice owner mindset is often the biggest factor determining whether a practice grows or stalls. Many dentists are excellent clinicians but find themselves overwhelmed as owners because the mental load of...  Read More
The Strongest KPIs For YOUR Practice
Key performance indicators (KPIs) are a powerful tool. They provide concrete numbers for your practice, showing what’s working well, but also clear-cut areas for improvement. Tiff and Kristy break down how and where to use KPIs, plus interpretation, growth factors, and more. Episode resources: ...  Read More
Understanding KPIs Without the Confusion
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" tabindex="-1" dir="auto" data-turn-id="4d4ab9be-b7a8-4ac6-9d97-7256b1bcb4eb" data-testid="conversation-turn-128" data-scroll-anchor="false" data-turn="assistant"> Key performance indicators can feel...  Read More
Growing Through Chart Mergers Without Losing Culture
Buying charts can be one of the most effective ways to grow a dental practice. When done intentionally, chart mergers increase patient flow, strengthen production, and open doors for associate growth while protecting the culture you are working hard to build. This article shares real lessons...  Read More
How to Merge Patients (and Culture) Successfully
Re-releasing a DAT listener favorite! The Dental A-Team is joined by Dr. Nate Tilman! Fascinating history aside (read his bio below), Dr. Tilman talks with Kiera about his unique dental practice situation, how he’s managed to merge five different practices into his own, and a strategy for doing...  Read More
CEO Mindset Starts With You
Dentists often think of themselves as practice owners, not CEOs. Yet the moment you opened your practice, you became the CEO. Whether you claim that role or not shapes how your team performs, how decisions are made, and how stressful your daily life feels. The CEO mindset is about leading with...  Read More
Design Your Practice Vision Like a CEO
Tiff and Monica break down what it takes to operate your practice like a CEO in 2026, including mindset (especially if you don’t exactly feel like a CEO), leadership team delegation, dialing in goals, and more. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team I am...  Read More
Get Patients To Say YES To High-Dollar Cases
If you want high-dollar procedures done more often in your practice, this is the episode for you. Kiera specifies what needs to be in place, including skillset, morale, and language. This kind of case acceptance goes beyond the everyday appointments, and Kiera explains the difference. Episode...  Read More
How To Increase High-Dollar Case Acceptance
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" tabindex="-1" dir="auto" data-turn-id="c81b8c4f-230d-4086-81d7-4c64f692bfad" data-testid="conversation-turn-104" data-scroll-anchor="true" data-turn="assistant"> Case acceptance is one of the most...  Read More
Best Approach to Production vs Patient Focus
Production vs patient focus is one of the most common tensions in dental practices. Teams feel it, doctors debate it, and offices often believe they have to choose one side. Either the practice is numbers driven or it is people driven. The truth is that production vs patient focus is not a choice...  Read More
It’s Time For a Test
Is your practice patient- or production-driven? The answer should be purpose-driven. Kiera talks about how shifting your core values in a certain way can actually grow everything else. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and I...  Read More
Bringing Energy Back Into Your Team
Team bonding works best when it feels natural, not forced. In dental offices, teams spend more time together than they do with most people in their personal lives. When bonding feels awkward or performative, it creates resistance instead of connection. The strongest teams are built through shared...  Read More
You Probably Don’t Think About Team Bonding Like We Do
Kiera and Tiff are together on the pod to talk about their favorite team bonding activities that keep everyone feeling seen, heard, valued, and respected. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and it is a special day. I have the...  Read More
The Secret Sauce to the Perfect Onboarding Process
Tiff and Monica talk about the fundamental elements to include when onboarding a new team member, and some of them might surprise you. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. Welcome back. I am just so happy to have all of you. know there are...  Read More
Hiring Dental Staff With Culture In Mind
Hiring dental staff looks nothing like it did a decade ago. A practice could post a basic ad, interview whoever walked in, plug them into the schedule, and hope it worked. Today it requires clarity and intention. Candidates want connection and growth. They want to feel part of something, not just...  Read More
THIS is The Best Gift to Your Team
Dentistry runs at full speed most days. Phones ring, ops flip, insurance questions pile up, and the doctor is pulled in ten directions at once. When life feels like this, the most powerful team gift is not a bonus or a party. The most powerful team gift is your presence. Presence is the team gift...  Read More
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