Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Multi Practice Management That Scales Without Chaos
Multi practice management can create real growth for a dental organization, but it often introduces complexity that many practice owners do not anticipate. Expanding beyond one location changes how leadership, systems, and accountability must operate. Without the right structure, growth can...  Read More
How to Stay Sane With Multi-Practice Ownership
Dear listener, it is possible to scale your practice and keep your sanity! Kiera discusses three overall pieces of advice for those who have expanded/want to expand to multi-practice ownership, including centralizing atmosphere and tactics, establishing leadership infrastructure, and keeping your...  Read More
Case Acceptance Systems That Actually Work
Case acceptance is one of the fastest ways to grow a dental practice without adding more patients or extending hours. When case acceptance improves, production increases, schedules stay full, and patients complete the care they need. Most practices assume this is a sales issue, but in reality, it...  Read More
Double Your Case Acceptance in 30 Days
Dental A-Team is all about case acceptance. In this episode, Kiera shares how a practice can double its case acceptance in one month (or even one day! She has receipts!). She gives five tactical tips practices can apply today to refine that acceptance and start upping that percentage of “yes.” ...  Read More
This Is the Number One Stressor for Doctors
This episode is all about the stress of people — managing them, working with them, attending to them, etc. Tiff and Kristy discuss what it means to manage results and lead people, and how sticking to systems of accountability in your practice can take a lot of that stress off your shoulders. ...  Read More
People Management for Dental Teams
People management is one of the biggest reasons a dental practice feels stressful, even when it appears that systems are the issue. In many offices, people management is the real driver behind missed expectations, unclear accountability, and team tension that keeps the practice from performing at...  Read More
Has Your Practice Undergone the Invisible Friction Audit?
It’s time to perform a special audit in your practice! This one is called the Invisible Friction Audit. Kiera guides listeners through how to catch problems that might not be very obvious, but are total gamechangers in terms of practice operations. Episode resources: Transcript: The Dental A...  Read More
Dental Practice Audit to Fix Hidden Problems Fast
If a practice feels busy but still off, a dental practice audit can help uncover what is quietly slowing things down. Most challenges inside a practice are not obvious. They build over time through small inefficiencies, delayed decisions, and unclear systems that no one is actively addressing....  Read More
Dental Practice Profit: What Owners Must Track
Why dental practice profit matters more than production Dental practice profit is one of the most important numbers in a practice, yet it is often overlooked. Many practices focus heavily on production and assume that a full schedule equals success. In reality, a busy schedule does not always...  Read More
Do You Know the Most Important Numbers?
Re-releasing a DAT listener favorite! Morgan Hamon, president of HDA Accounting Group, is on the pod! HDA is a dental-specific accounting group, and knows dentistry inside and out. Kiera and Morgan discuss profit margins, benchmarks, and AR aging, plus why having good financials will help you...  Read More
Top 4 KPIs a Business Owner MUST Know
Tiff and Kristy shine a light on key performance indicators that won’t just propel a dental practice to success, but any business. This includes knowing your numbers (stop treating them like the bogeyman!), locking in production, case acceptance, and diagnosis. Episode resources: Transcript:...  Read More
Dental KPIs That Drive Profit
Dental KPIs give practice owners clarity on what is actually happening in the business. Without dental KPIs, it is easy to feel busy, see a full schedule, and still not know if the practice is truly growing or just staying afloat. That uncertainty is more common than most dentists think. Many...  Read More
Keep Your Head On Straight With AI
Kiera is a guest on The ZeroBalance Podcast with John Stamper! She and John discuss the advancement of software over the past few years, and why the current culmination — artificial intelligence — isn’t something to be skittish around in your practice.  Episode resources: Transcript: The...  Read More
AI in Dentistry: Smarter Practices, Better Results
Why AI Dentistry Is No Longer Optional AI dentistry is no longer something to watch from a distance. It is actively shaping how practices operate, how patients engage, and how teams perform. Practices that lean into AI dentistry are seeing stronger systems, more consistency, and better patient...  Read More
Hygiene Department Growth That Actually Works
Hygiene department growth is one of the most effective ways to improve production, patient care, and team alignment in a dental practice. Many practices want stronger hygiene performance, but struggle to create growth without tension. The issue is rarely effort. It is a lack of clarity and...  Read More
How to Achieve the Coveted Doctor/Hygiene Alignment
Kiera and Dana dive into the hygienist’s mindset (which tends toward patient care over business numbers) and how a doctor can get a full hygiene team on board with metrics and measurables. They touch on the hygienist drought, growing your practice without stepping on your hygienists’ toes,...  Read More
Vision-Driven Growth is the Panacea Your Practice Needs
This episode is all about your vision for your practice, and how you can use it to propel growth and success. Tiff and Dana share how to create a vision that’s true to you, how to get your team members bought in, how to set goals according to that vision, and so much more. Episode resources: ...  Read More
Vision Driven Growth in Dental Practices
Vision driven growth is one of the most overlooked ways to create a profitable, sustainable dental practice. Many dentists focus on production goals, collections, and physical growth, but without vision driven growth, those numbers often feel empty and hard to sustain. A practice can hit goals and...  Read More
Why Accountability Problems Hurt Practice Growth
Dental practice accountability is one of the biggest reasons practices feel stuck, overwhelmed, or inconsistent. Most practices do not struggle because they lack effort. Instead, they struggle because expectations and follow through are unclear. Let’s be honest. Many teams say they want...  Read More
Are You the CEO Your Practice Needs?
Kiera is a guest on The Extraction, a podcast by TeamCare, to talk about accountability without the drama. She, along with co-hosts Kyle Bergman and Dr. Sharon Blyler, discuss the sometimes difficult realities of what it takes to be a good leader versus a great leader.  Episode resources: ...  Read More
Seriously, Stop Shying Away From Accountability
Does it seem like there are communication troubles in your practice? Spoiler alert: That usually has to do with accountability. Kiera and Dana riff on why creating an accountability ladder a) isn’t as difficult as you think, and b) will save tons of time, energy, and money. Episode resources: ...  Read More
Team Accountability in Dental Practices
Team accountability is one of the most talked about and misunderstood areas in dentistry. Most practice owners say they want better team accountability, but at the same time, they avoid the very conversations and behaviors that actually create it. The reality is simple. Without team...  Read More
How to Reduce Overhead Without Cutting Team Members
Does your P&L team cost feel high? Tiff and Dana provide insight on how to reduce your overhead besides scaling back team members. There could be easy solutions, from cleaning up definitions and job descriptions in your ops manual, to facing the numbers when it comes to debt, and many more. ...  Read More
Dental Practice Profitability Without Cutting Team
Dental practice profitability is one of the biggest concerns for practice owners right now. Expenses are rising, team wages are higher than ever, and many dentists feel stuck trying to balance profitability while still taking care of their team. The reality is, dental practice profitability does...  Read More
Creating the Perfect Gatekeeper to Your Practice
Kiera joins Dr. Paul Etchison on the Dental Practice Heroes podcast to talk about the infamous front desk and how to finally figure out what levers should be pulled and which should be pushed to get the department in ship-shape. The best part about this episode is that Kiera and Dr. Etchison make...  Read More
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