Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Seriously, Stop Shying Away From Accountability
Does it seem like there are communication troubles in your practice? Spoiler alert: That usually has to do with accountability. Kiera and Dana riff on why creating an accountability ladder a) isn’t as difficult as you think, and b) will save tons of time, energy, and money. Episode resources: ...  Read More
Team Accountability in Dental Practices
Team accountability is one of the most talked about and misunderstood areas in dentistry. Most practice owners say they want better team accountability, but at the same time, they avoid the very conversations and behaviors that actually create it. The reality is simple. Without team...  Read More
How to Reduce Overhead Without Cutting Team Members
Does your P&L team cost feel high? Tiff and Dana provide insight on how to reduce your overhead besides scaling back team members. There could be easy solutions, from cleaning up definitions and job descriptions in your ops manual, to facing the numbers when it comes to debt, and many more. ...  Read More
Dental Practice Profitability Without Cutting Team
Dental practice profitability is one of the biggest concerns for practice owners right now. Expenses are rising, team wages are higher than ever, and many dentists feel stuck trying to balance profitability while still taking care of their team. The reality is, dental practice profitability does...  Read More
Creating the Perfect Gatekeeper to Your Practice
Kiera joins Dr. Paul Etchison on the Dental Practice Heroes podcast to talk about the infamous front desk and how to finally figure out what levers should be pulled and which should be pushed to get the department in ship-shape. The best part about this episode is that Kiera and Dr. Etchison make...  Read More
Why Front Office Training Impacts Your Bottom Line
Front office training is one of the fastest ways to improve collections, case acceptance, scheduling, and overall patient experience in a dental practice. Many dentists focus heavily on clinical excellence, which matters, but the front office is often the department controlling the schedule, the...  Read More
Stop Letting Taxes Surprise Your Dental Practice
Dental tax planning is one of the most overlooked areas in private practice, yet it has one of the biggest impacts on how profitable and predictable your business actually feels. Many dentists are producing well, collecting consistently, and still feeling frustrated at the end of the year. The...  Read More
Scale Your Dental Practice AND Reduce Overhead
Re-releasing a DAT listener favorite! Chris Sands and Brent Saunier are on the podcast to talk about the hottest topics in the dental accounting world. Founding partners of Pro-Fi 20/20, these dental CPAs chat with Kiera about how to reduce overhead and expand the number of patients coming in,...  Read More
If You Want to Change the World, Have a Morning Huddle
This episode is all about the simple power of a morning huddle. Tiff and Trish talk about the why behind these daily meetings, including what to include versus not include, how to look for opportunities in the schedule, why everything goes a lot smoother with a bit of communication. Episode...  Read More
Why Morning Huddles Still Matter in Dental Practices
Most dental teams have heard about morning huddles. Some practices do them every day. Others tried them once or twice and decided they were not helpful. Many offices say they simply do not have time. Yet after working with hundreds of dental practices, one pattern becomes very clear. Teams that...  Read More
Why Patient Flow Is the Hidden Key to a Better Dental Practice
Dentists often believe their biggest challenge is attracting more patients. But after working with hundreds of practices, a different pattern appears. Many offices already have enough patients. The real challenge is how those patients move through the practice. That is where patient flow becomes...  Read More
Patient Flow Is Different in 2026. This Is What to Do about It.
Three months into 2026 and the Dental A-Team is already clocking how different patient flow is this year. Kiera talks about optimizing your practice for that unique 2026 patient. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera. And today...  Read More
How to Drop Your Overhead FAST
This one’s for the business owners out there! Kiera discusses all things overhead — what’s normal, what’s high, how to lower it, and what overhead even means in the first place. She then goes into specific tips of what it takes to lower that overhead quickly and responsibly. Episode resources: ...  Read More
The Overhead Problem Many Dental Practices Ignore
Why Dental Practice Overhead Matters Many dentists work incredibly hard and still feel like the financial results do not match the effort. Production may be strong, the schedule may be full, and patients may be saying yes to treatment. Yet when the month ends, the cash available to the doctor...  Read More
Shuffling Team Member Personalities and Skillsets the Right Way
Tiff and Trish break down what it means to have the right person in the right chair that’s best for your practice. This means gauging comfort levels and the ability to stay calm, but it also means supporting each position so they feel like they can win at their job. Listeners are invited to...  Read More
Personality vs Experience: The Key to Building a Strong Dental Team
Why Building the Right Dental Team Matters Every dentist knows that the team inside the practice can either elevate the patient experience or quietly hold the practice back. The people greeting patients, discussing treatment, coordinating finances, and supporting clinical care all influence how...  Read More
The Tax Strategy Most Dentists Overlook
There are plenty of conversations in dentistry about production, case acceptance, overhead, and expansion. Far fewer about taxes. Yet tax planning for dentists may be one of the most underused profit levers in private practice ownership. Most dentists are exceptional at generating income. They...  Read More
Tax Day Is Coming! How Can You Keep More of What You Make?
Kiera is joined by Derick Van Ness of Big Life Financial to talk about taxes, and how to handle them beyond simply thinking of them as a necessary evil. The pair discuss knowing your numbers, utilizing tax credits, the magic touch of a CPA, and more. Episode resources: Transcript: The Dental...  Read More
Billing Tips to Make You $$$ (For Work You’ve Already Done)
Chances are, your accounts receivable (AR) is not dialed in. Kiera provides very tactical, specific tips on how to get your AR cleaned up and start bringing in money you’ve already earned. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera...  Read More
Stop Letting AR Steal Your Profit
There are topics in dentistry that everyone wants to talk about. Implants. Growth. Expansion. New technology. AI. And then there is accounts receivable. Dental AR is not glamorous. It does not feel innovative. It does not get applause at study clubs. But it might be the fastest way to increase...  Read More
The Dental A-Team Podcast Evolution (Happy Birthday to Us!)
The Dental A-Team Podcast has been around for seven years, if you can believe it! Kiera reflects on her original goal with the pod, how that goal (and dentistry in general) has changed since. It’s been an evolution of leadership, systems, culture, and growth, and the ball is still rolling. ...  Read More
Seven Years In: The Practice Owner Mindset That Sustains Growth
As the Dental A Team podcast reaches its seventh year, it creates a powerful moment to pause and reflect on what truly drives long-term success in dentistry. Not short bursts of growth. Not hustle seasons. Not emergency decisions. What lasts is a strong practice owner mindset. That mindset is what...  Read More
Practice Profitability Starts With Letting Go
Practice profitability is rarely a dentistry problem. More often, it is a leadership problem hiding in plain sight. When everything runs through one person, whether that is the doctor, owner, or office leader, growth stalls, stress rises, and the practice starts feeling heavier than it should....  Read More
We Need to Talk about That Bottleneck Problem
Why is it so difficult for doctors to delegate, even when it so obviously impacts the team? Kiera and Dana discuss the art of delegation, and where it overlaps with clear expectations and accountability. Episode resources: Transcript:   The Dental A Team (00:00) Hello, Dental A Team listeners....  Read More
A Smarter Way to Improve Case Acceptance in Dentistry
Case acceptance is one of the most misunderstood growth levers in dentistry. Many practices assume patients say no because of cost, insurance, or timing. In reality, case acceptance improves when systems, communication, and confidence align across the practice. When practices stop treating case...  Read More
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