Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

Dental A Team Tips #1: Increasing Case Acceptance

Dental A Team Tips #1: Increasing Case Acceptance

10/5/2021 2:31:24 PM   |   Comments: 0   |   Views: 96

Here are our Top Tips for quickly increasing case acceptance:

        
  • BUILD A RELATIONSHIP with your patients! Make sure Doctor introductions are happening
  •     
  • Share personal and dental information that has been told to you! (don’t ask the patient the same question over and over!)
        

    Edify each other in front of the patient, this helps build the patient's trust in your team! 

               
  •     
  • Dumb it down
        

    Talk to your patient in terms that they can relate to     

        

    Use storytelling; if you can relate the situation to a relatable experience in their lives, they will better understand what you’re saying (EX: sports analogies work wonders!)

               
  •     
  • Repeat yourself!
        Studies show that these days it takes up to TWELVE times hearing something for some people to believe it… twelve!           

    Using our NDTR handoff method helps in this area a TON!

             
  •     
  • Perfect your handoffs             

    NDTR is key!       

        

    Steer clear of “yes or no” questions    

        

    Utilize DAT’s “Art of Silence       

        

    Remember that you are here to help the patient obtain a healthier life, so make sure you do just that! 

               
  •     
  • Guide the patient - verbiage is key!         
  •     
  • Always come back to the pain point
        Directing the patient back to the reason for treatment keeps them focused on getting health. Use PA’s or Photos to help show the patient the actual problem
               
Reach out to us if you need help with increasing case acceptance at your office! Learn about our custom consulting options - we offer consulting tailor made for YOU and YOUR practice's needs! 

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