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The Patient First Podcast Episode 79: What We MUST Start Changing About Dentistry
Did you know that there is a strong correlation between customer satisfaction and revenue growth? In Episode 79 of The Patient First Podcast, I review the results of a survey that reveals just how badly the business of dentistry is failing in comparison with other industries. The results also...  Read More
The Dental A Team Podcast Episode 446: Define Your 30-Minute Downtime Window
Ep. 446 Maximizing Downtime Did a patient cancel? Are things slow? It’s important to have downtime tasks for when things aren’t chugging along as fast as they normally are! Kiera talks in this episode about how to maximize downtime in your practice, specifically …          Defining what...  Read More
The Dental A Team Podcast Episode 446: Define Your 30-Minute Downtime Window
Ep. 446 Maximizing Downtime Did a patient cancel? Are things slow? It’s important to have downtime tasks for when things aren’t chugging along as fast as they normally are! Kiera talks in this episode about how to maximize downtime in your practice, specifically …          Defining what...  Read More
Episode 141: Dr. Baird Answers Your Question About Setting Team Expectations
“I struggled with setting expectations without being a prima donna or overbearing.” ~Dr. Bruce B. Baird A doctor recently emailed me this question: “How can I as the doctor – through my leadership – build the skills to set expectations and promote accountability with my team?” I get variations on...  Read More
A Solution for Chronic Absenteeism
A Solution for Chronic Absenteeism . You get a text message from a staff member that says they can’t come to work today, now what do you do? . In this episode, Sandy talks to us about the proper steps to take with handling staff members who seem to be absent or miss a lot of work days for...  Read More
Gary Bird, SMC National
Gary Bird, Entrepreneur, Founder & CEO of SMC National, and host Patrick O'Rourke discussed marketing and business culture. Gary talked extensively about being a leader, building culture as a leader, and then talked specifics about dental marketing. The conversation also covered the cost of...  Read More
Episode 167 – Hiring Awesome People the First Time
“I haven’t had an easy time hiring, and I think that’s every business owner ever who is being transparent.” ~Dr. Chad Johnson Every business owner can agree on one thing: we want to hire great candidates.  But the reality is, actually hiring candidates is one of the hardest, most stressful parts...  Read More
Episode 145: 5 Things You Need to Know About The Emergence of AI in Dentistry
Mike Buckner follows the cutting edge wave of what's happening in dentistry. And today that’s the early stages of artificial intelligence and the impact it's making in our dental profession. What is AI going to do for the industry? How does this serve our community? What are the differences this...  Read More
Episode 44 - 3 Things You Need to Know Before Dumping Your PPOs
“Play the game well. Don’t get sloppy.” – Dr. Victoria Peterson Are you frustrated and ready to toss your PPOs out the window?  Stop! Believe me I get it. When I owned and operated my own dental practices, dealing with insurances was one of the most frustrating parts of my – and my team’s – job. ...  Read More
The Patient First Podcast Episode 78: The Surprising Reason Patients Aren't Coming to Your Dental Practice
Did you know that some 20–30% of your patients could be delaying dental treatment because your practice makes it too hard to book an appointment?  In this episode of The Patient First Podcast, I share the fascinating results of a recent survey by Byte of over 1,100 dental patients and explain...  Read More
Episode 140: Dr. Baird Answers the Hottest Dental Marketing Question
“Everyone wants to know, what is my first step in marketing?” ~Dr. Bruce B. Baird You’ve made the decision to market your dental practice. That’s a great step! Now what? I get this question all the time: what is my first step in marketing?  Well, it really depends on where you’re at in your...  Read More
Episode 25: Gabriele Oettingen on Rethinking Positive Thinking
In this episode, Dustin talks with Gabriele Oettingen about her book, Rethinking Positive Thinking: Inside the New Science of Motivation. You'll discover why many people say "think positive, be optimistic, and focus on what you want to achieve" but how the research shows something interesting...  Read More
Instantly Rebook Cancelled Appointments
Don’t you wish filling those empty appointments in your schedule could be as easy as filling in teeth?    Kancld is a cutting-edge platform that empowers you to efficiently fill your empty appointments - even the last-minute ones!    Join Darren Kaberna founder of AMP this Monday for a live...  Read More
The WealthAbility Show #130 - Short-Term Rentals, Long-Term Wealth w/ Tim Hubbard
Short-Term Rentals, Long-Term Wealth  The WealthAbility Show #130: Have you tossed around the idea of adding short-term rental properties to your investment portfolio? They might seem too risky. The idea of managing them can see like more trouble than it’s worth. However, in just the last few...  Read More
Production Focused vs Patient Focused
Production Focused vs Patient Focused You may have heard this or possibly, some of you listening, may even think this way:  “we don’t have a production goal because we are patient focused”. Knowing your income and taking care of patients are two different things. In this episode Sandy gives...  Read More
Advertising During A Recession
Many doctors and dentists may consider cutting back on advertising during a recession as a defensive move for short-term cost-saving measures. However, the truth is that marketing during economic uncertainty provides an excellent opportunity to capture the attention of potential patients, increase...  Read More
Eliminate dental no-shows forever
You heard that right. No more empty chairs!  Eliminate dental no-shows forever and save up to an average of $30,000 per year on canceled appointments with Kancld. I’m hosting a live walkthrough of it on Monday, January 9th - you can register here:      Read More
Why Your Dental Practice Should Consider Hiring a Hygiene Assistant
If you are busy juggling clinical work alongside the managerial responsibilities of owning a dental practice, you are familiar with wearing many hats in your day-to-day work. The same can be said for your staff. Given the option, a hygienist will likely jump at the chance to have help with...  Read More
The Patient First Podcast Episode 77: Where Dentistry Is At Right Now and What That Means for You
The pandemic permanently changed dentistry as we know it. Those who believe the changes were only temporary are in for a rude awakening. In this episode of The Patient First Podcast, I answer a question someone asked me about where dentistry is currently at in the stream of time.  I'm Dr. Bryan...  Read More
Why Dentists Should Create a Life Plan
Even the most successful dentists need to rediscover their passion for their life’s work. A paradox exists between being . When owning your own practice, it can be easy to get lost in the managerial aspects and forget the clinical reasons you got into dentistry in the first place. Here’s how to...  Read More
The WealthAbility Show #129 - AI & Economic Disruption w/ Avi Goldfarb
AI & Economic Disruption The WealthAbility Show #129: What if you could predict your revenue, workflow, and an ideal customer base using AI? Can you apply these predictions to stay ahead of your competitors and lead to better economic outcomes? In this episode, Avi Goldfarb joins Tom to discuss...  Read More
Episode 166 -  LEAKED! The Weird Hack that Will Boost Your Productivity
“One of the great myths that floats around online that in order to be more productive you have to bring in more services.” ~Regan Robertson We know that revenue is only one driver to success. So clearly there’s more to the story than just adding services.   So what do you do? How do you make the...  Read More
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