Blog Posts

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Overcoming the Dreaded Practice Plateau
Feeling stuck? Kiera helps listeners create a three-step framework to diagnose a growth ceiling and push through with strategy and confidence. The steps that follow can be done in order or reversed. 1. Find your true cap rate (then get a second opinion) 2. Rework your systems for scale 3. Set...  Read More
Boost Your Dental Website's Performance: What Are Heatmaps and How Can They Improve Your Dental Website
Running a dental practice in today’s digital age isn’t just about clinical skills anymore—it’s also about making sure your  works as hard as you do. After all, potential patients are forming opinions about you long before they ever step foot in your office. The truth? How users interact with your...  Read More
A Guide to Sharing Sensitive Healthcare Marketing Security Data with Vendors
Working with outside marketing partners is essential for growth, but it requires granting access to sensitive tools—Google Ads, Meta Business Manager, Google Business Profiles, domains, and email systems. These permissions help agencies execute campaigns efficiently, but they also create...  Read More
$3.2M to $5M: A Case Study in Smart, Sustainable Practice Growth
We all know growth looks good on paper. But behind the numbers, many doctors feel like they’re burning out while barely moving forward. That was the case for this practice: collecting $3.2M, running a busy schedule, and serving loyal patients, but hitting a wall when it came to the next level. The...  Read More
The Missing Piece When It Comes to Branding
Dentistry isn’t always the front of the pack when it comes to innovation, but Tiff and Kristy tackle the topic with digestible takeaways from a marketing point of view. In this episode, they touch on easy questions to identify your practice’s brand, why that patient avatar is so critical, and...  Read More
Rants, Reflections, and Real Customer Service Lessons
This week on Dental Drill Bits, Dana and Sandy open up about real-world customer service experiences that prove just how important it is to put yourself in the patient's shoes.  Dana kicks things off with her eye doctor visit, from tiny-font registration forms to confusing waiting rooms and...  Read More
How the One Big Beautiful Bill Act Impacts Dentistry in 2025 & Beyond
We'd like to thank Jared Ripplinger of CMP, a Utah accounting firm, for this guest blog post.  We'd like to thank Jared Ripplinger of CMP, a Utah accounting firm, for this guest blog post.  The , and education funding across America. Dental practice owners face specific impacts that require...  Read More
Be a Senior Community Superhero: How to Partner with Senior Groups in Your Area | GMS
Should dental practice stop leading with clinical expertise when marketing to senior communities, and instead focus on comfort, joy, and activities first? Many of dental practice assume seniors (and their families) care most about procedures, but what if being the most fun and stress-free visitor...  Read More
How Visual Storytelling Makes Your Dental Website More Engaging: Enhance Patient Connection and Growth
If you’re like most dentists we work with, you know your  is important—but let’s be real for a second. Between managing your dental team, caring for patients, and running a successful dental practice, your website can feel like just another box to check on your long to-do list. But here’s the...  Read More
Want More New Patients? It Might Be Time to Rethink Your Branding
Let’s be honest. The digital landscape has changed. Between TikTok trends, AI tools, and every practice posting reels and before/afters, there’s more noise than ever. If your new patient numbers have plateaued, or if you're working harder without seeing growth, it might be time to take a closer...  Read More
No Drama, All Integrity: Inside a Truly Patient-Driven Practice | Dr. Lance McGavin | 574
Quick Win for you: Before making your next practice decision, ask yourself: “Does this reflect the values I want my practice to stand for?” Now, imagine starting a practice where every decision is based on doing the right thing for patients AND your team, even when it costs more time, money, or...  Read More
Dentistry Career Paths: Fulfillment Beyond the Numbers
Dentists face an important question at almost every stage of their careers: What’s the right career path for me? Do you stay an associate? Buy into a practice? Bring on a partner? Or sell to a DSO? The truth is, there isn’t one “perfect” career path in dentistry. Each choice comes with benefits...  Read More
The Art of the Perfect (Dental) Partnership
Kiera is joined by Dr. Hunter Bennett of Bonita Endodontics to dive into the ins and outs of dentistry partnerships, including hiring for passion, splitting tasks, going DSO, and more. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and I...  Read More
The Power of One Small Change (E.305)
“Dentists, we have a really sucky job at times. Letting one another know we care can make a world of difference.” – Dr. Chad Johnson Brief Overview: Running a practice, leading a team, balancing family, and trying to maintain your own health can leave little room for anything else. In this...  Read More
These Are the Characteristics of An Effective Leader
Tiff and Kristy go into the DNA of an effective leader. These are the common traits that Dental A-Team has seen from the top dental practices, with Tiff and Kristy breaking down how exactly these leaders were able to cultivate such characteristics. Episode resources: Transcript: The Dental A...  Read More
Effective Leadership in Dentistry: Building Culture and Engagement
Fostering a positive team culture and boosting engagement starts with effective leadership. The way you show up as a leader doesn’t just guide your practice, it sets the tone for how your team performs, grows, and thrives every single day. Lead with Vision and Consistency Your team is always...  Read More
Mastering Quarterly Meetings in Your Dental Practice
Dentists often set ambitious annual goals but get stuck in the daily grind. The problem? Without structure, it’s hard to keep your team aligned and focused. That’s where quarterly meetings come in. Quarterly meetings create clarity, accountability, and momentum. They help leadership teams identify...  Read More
The Guiding Principle of a Successful Practice Is _________
Kiera shares with listeners how to run quarterly meetings to get clarity, alignment, and accountability. She touches on the creation of 90-day plans, creating a definition of done, and why instilling a traction cadence is so helpful and practical. Episode resources: Transcript: The Dental A...  Read More
Why Emergency Dental Practices Leave Money on the Table (And How to Fix It)
Emergency dental care should be a goldmine. Patients arrive in pain, ready to pay for immediate relief. Yet most emergency practices capture less than 60% of their revenue potential. After analyzing operational data from multiple UK emergency dental practices, clear patterns emerge about where...  Read More
Hiring Series: Why Your Job Offer Letter Could Make or Break Your Next Hire
Hiring Series: The Drill on Job Offers   Why Job Offers Matter Skipping this step can leave your practice exposed. Without a written offer, team members may not know:          How much they’re being paid               What benefits are included               Who they report to            ...  Read More
Transform Cold Rejections into Warm Leads with the ARENA Strategy | GMS
Hot Take: What if the biggest marketing mistake isn’t your ads, scripts, or flyers, but the fact that you walk away after the first ‘no’? Think about it, two practices, same city, same budget. One doctor gets shut down by a gatekeeper and walks away. The other doctor turns that same “no” into a...  Read More
The One Big Beautiful Bill: Planning Opportunities for Clinicians and Practice Owners
By Director and Practice Integration Advisor Thomas Bodin, CFA®, CFP®   The passage of the One Big Beautiful Bill Act (OBBBA) has introduced sweeping changes that are expected to shape tax planning for clinicians and practice owners over the next several years. While the legislation touches on many...  Read More
How to Bill Dental Procedures Through Medical Insurance with Dr. Tontra Lowe
How to Bill Dental Procedures Through Medical Ins. Or  Watch on YouTube In this episode of The Efficient Practice Podcast, I sit down with Dr. Tontra Lowe—dentist, Army veteran, and founder of Professional Auxiliary Training to talk about how dentists can unlock a “second wallet” for...  Read More
FREE End of Year Preparation Checklist for Dentists
The last quarter of the year can make or break your practice. For many dentists, Q4 brings stress, surprise expenses, and a scramble to tie up loose ends. But with the right preparation, you can close out the year celebrating wins instead of worrying about what slipped through the cracks. That’s...  Read More
Inside Year One: Lessons from Launching a Modern Dental Practice | Dr. Jessica Pushee | 573
Change is never easy in practice ownership but it’s often the bold decisions that shape the kind of practice (and leader) you become. Dr. Jessica Pushee shares how she: - Took a stand by staying out-of-network with Delta Dental - Turned micromanaging habits into true leadership growth - Learned...  Read More
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