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Dental Practice Went From $750K To $2.4M
We’ve all seen it, a practice with heart, talent, and potential... but struggling to grow past a ceiling. One of our Dental A Team clients was in that exact position just 3 years ago. Today? They grew from $750,000 to $2.4 million! Here's how they did it and how you can replicate their path. Where...  Read More
Breaking Through the $1M+ Plateau
You became a dentist to create a great life, not to feel stuck, overwhelmed, or like your practice is dragging you down. Yet here you are, hovering around $1M or maybe $2M in collections and wondering, “Why can’t we grow past this?” The truth? Most practices plateau for the same reasons. Whether...  Read More
Job Descriptions Might Be Costing You Great Hires (Part 3: Creating Job Descriptions)
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure—creating confusion, legal risk, and missed hiring...  Read More
Building Trust at Every Touchpoint: The Patient-Obsessed Practice Blueprint | Santosh Patel | 563
Your patient journey feels fine, right? Website looks good (check) Team’s friendly (check) Office is clean (check) But here’s the real question… Are patients actually feeling that at every step—or just at the parts you can see? In this episode, I sit down with Santosh Patel to talk about:  ...  Read More
How Many New Patients Does Your Dental Practice Really Need?
It’s common for dental teams to set targets like “30 new patients a month." But where does that number actually come from? Too often, that goal is based more on hope than data. If you want your growth strategy to be sustainable, you need to start by asking: How many patients are you losing each...  Read More
What Makes a Practice Stand Out? How Personalized Care Drives Patient Loyalty
In today’s competitive dental landscape, where patients have more choices than ever, what truly sets a dental practice apart isn’t just state-of-the-art equipment or a sleek office—it’s the human touch. Personalized care has become the cornerstone of long-term patient retention. Practices...  Read More
10 Practices in 2 Years?!?
Re-releasing a DAT listener favorite! Dr. Lewis Chen is aboard the Dental A-Team! Dr. Chen has become an extremely successful dentist in a short amount of time — like, 10-practices-in-two-years successful. He shares with Kiera what he did differently to find his success, including utilizing the...  Read More
Living Will / Last Will & Testament - Practice Owners Need This!
In wake of the recent Texas Floods and how it has hit my family personally, I felt I needed to post something about the importance of preparing for if the unexpected ever hits home for you/your family.  One crucial piece of advice I give my clients, especially after experiencing firsthand the...  Read More
Money: The Mirror of Our Mindset (E.295)
“Money is never about money. It’s the reflection of how you see yourself, your worth, and the world around you.” ~ Allison Lacoursiere Money isn’t just numbers on a spreadsheet. It reflects your beliefs about worth, success, and possibility. In this transformative episode, Allison...  Read More
Keep Those Supply Costs Down With This Piece of Advice
Kiera is joined by Ted Osterer of Synergy Dental Partners to talk about the money field of dentistry in this moment of 2025, including tariffs, negotiating and raising fees, finding supplies, and more. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners. This is...  Read More
Your Schedule is Costing You More Than You Think (E.150)
WHAT THIS EPISODE REVEALS Most dentists think they’re building value by staying busy. But what if your schedule is actually eroding it? In this powerful conversation, Victoria Peterson and Dr. Bruce Baird uncover why most dental schedules run on autopilot — and how this hidden dysfunction limits...  Read More
Don’t You Dare Shift Those 2025 Goal Posts
Tiff and Kristy talk about revisiting those goals your practice set at the beginning of 2025, and if you’re falling short, discuss how to get back on track. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. I am so excited to be back here today. I've...  Read More
Part 5 Getting Started with UDC—We’ve Built the System So You Don’t Have To
You’ve heard the benefits—predictable revenue, happier patients, and less admin chaos. But the question most providers ask is: “Where do I even begin?” That’s where United Dental Coop (UDC) comes in. Step 1: Onboard with Ease UDC walks you through every step—plan design, pricing guidance,...  Read More
Top 5 Features Every Dental Website Must Have
Is Your Dental Website Working For You or Against You? Thinking about revamping your dental website? Whether you're opening a brand-new practice or giving your current site a much-needed refresh, your online presence isn’t optional, it’s crucial. In today’s digital-first world, your website...  Read More
Are Tariffs and Rising Supply Costs Really Hurting Your Dental Practice?
If you’ve noticed your supply bills creeping higher, you're not alone. Tariffs, inflation, and vendor markups are sparking major frustration for dentists across the country, especially for independent practices. But before you panic or start stockpiling gloves like it’s 2020 all over again, let’s...  Read More
How an Automated Cell Counter Saves Time, Stress, and Mistakes
We've spent years elbow-deep at the lab bench, juggling pipettes and squinting through microscopes, only to watch precious hours slip away. If you've ever felt that familiar frustration—repeated counts, shifting focus, the nagging doubt you misread a slide—you're not alone. That's exactly why we...  Read More
Part 4 Why Patients Love the UDC Membership Model—And Keep Coming Back
As we celebrate our country’s independence this July 4th, it’s the perfect time to rethink freedom in healthcare, too. United Dental Coop (UDC)’s membership model is helping patients—and providers—break free from confusing insurance, surprise costs, and red tape. It's not just better care. It's...  Read More
Episode 55: Scott Hansen on Lead Sigma, AI, and the Future of Orthodontic Growth
What You’ll Learn in This Episode:     How Scott tripled his mom’s orthodontic practice and sold to Smile Doctors     The origin story of OrthoChats and how it became Professional Chats      Why most CRMs don’t work for dental and ortho teams—and how LeadSigma is different     The key metrics...  Read More
Behind on Your Business Goals? Here’s How to Reset and Finish the Quarter Strong
Let’s be real—sometimes the quarter flies by and suddenly, those big business goals feel… a little out of reach. But guess what? You’re not alone, and you’re definitely not out of time. This isn’t about perfection—it’s about progress. Here’s how to reset, refocus, and rally your team for a strong...  Read More
Press Start to Innovate: The Dentist Who Coded a Modern Practice from the Ground Up | Dr. Tej Shah | 562
This guy is incredible, Dr. Tej Shah! He was a successful software engineer/coder… left it… and became a dentist… but not for the reasons you think… Then… opened his own start-up practice… and STILL not for the reasons you think… All for one end goal… Listen in to see what it is and how he’s...  Read More
The Real Stress in Dentistry (E.251)
WHAT THIS EPISODE REVEALS Most dentists think stress comes from production demands, difficult patients, or financial conversations. The truth? Stress comes from misalignment. When your philosophy isn’t shared across your team, patients hesitate, tension builds, and the burden falls squarely on...  Read More
Congratulations Wilbur Family Dentistry on achieving the milestone!
Congratulations Wilbur Family Dentistry Congratulations Wilbur Family Dentistry on achieving the milestone! This is all it took:  A simple Reviews Tool  A quick 2-minute training That’s it. Congratulations to Wilbur Family Dentistry for reaching 200 reviews!  Thanks for letting us be a part of...  Read More
Episode #1,015: What Dentists Need To Know Before Selling Their Practice
Ryan Isaac of Dentist Advisors returns to continue his discussion with Kiera about the future of dentistry, including options aside from DSOs. The question a practice owner should ask themself, Kiera and Ryan say, is what that individual wants out of their life — then consider the best platform...  Read More
Dear Doctor/Office Staff,   Delta Dental of Wisconsin has recently retained the services of Verifiable, a nationally recognized healthcare practitioner Credentials Verification Organization (CVO). Verifiable is contracted to collect and verify credentialing information on our behalf. A requirement...  Read More
Spotting Practice-Friendly State and Local Governments
Spotting Practice-Friendly State and Local Governments [Transcript] Spotting Practice-Friendly State and Local Governments Welcome to The Perfect Place to Put a Practice, the podcast dedicated to helping private practice owners find the ideal location to grow their businesses. I’m your host,...  Read More
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