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The Calibration Imperative (E.258)
“Calibration is critical to success because patients pay for trust and predictability.” – Dr. Jackson Bean Brief Overview of the Episode Dental schools are graduating underprepared clinicians. Patients are more informed but also more confused by insurance. Associates often default to PPO rules...  Read More
Let Them: The Leadership Strategy That Helped Our Clients Grow
Most dentists didn’t get into this field to manage people. Yet here you are, juggling patients, payroll, treatment planning, and team dynamics… while also trying to grow. Burnout creeps in, especially when it feels like you have to control everything to keep things from falling apart. What if the...  Read More
Reduce Stress, Lead With More Confidence & Stop Micromanaging
It’s book club time! Kiera talks about  by Mel Robbins and how the method can propel leaders into the best versions of themselves. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and today is book club time. It's been a hot minute since...  Read More
WHY NAP CONSISTENCY STILL MATTERS FOR LOCAL SEO IN 2025 (AND HOW TO GET IT RIGHT)
When it comes to growing your dental practice in 2025, few things are as frustrating as being invisible online—especially when you know potential patients in your community are searching for the exact dental services you provide. Here’s the kicker: even if you’ve invested in a beautiful , and tried...  Read More
Turning Websites Into Patient Connections (E.304)
“It was what I wanted, and I didn’t even know what I wanted.” – Dr. Crystal Martin Episode Overview: For years, Dr. Crystal Martin avoided updating her website. Every option felt the same: cookie-cutter, uninspired, and disconnected from the heart of her practice. In this episode, she opens up...  Read More
Are You Becoming The CEO Dentist
If you’re a dentist who owns your practice, you already hold the title of “CEO.” But wearing the title and living the role are two very different things. The real CEO dentists aren’t stuck in the day-to-day. They lead with vision. They empower their teams. They scale without sacrificing their time,...  Read More
How Dental Practices Can Stay in Compliance with EEOC Guidelines
Dental practices must adhere to the guidelines set by the U.S. Equal Employment Opportunity Commission (EEOC) in order to ensure they are providing a fair and non-discriminatory workplace for all employees. The EEOC enforces federal laws that prohibit discrimination against job applicants and...  Read More
Dental CEOs 101
Is running a dental practice the most stressful part of your life? Does hiring and retaining the right people seem impossible? Do you question whether dentistry was the right choice for you? Kiera reflects on DAT’s recent CEO Dentist Webinar, including what dental leadership ideally looks like —...  Read More
How One Practice Scaled from $3.2M to $5M Without Burning Out
On the surface, this practice was doing well. Strong revenue, a steady team, and loyal patients. But growth had hit a ceiling. The owner had ambitious goals, yet like many dentists, they were caught in the common trap: wanting expansion without sacrificing time, health, or the culture they’d worked...  Read More
How Dental Medical Spas Can Avoid a Dental Board Complaint
Dental medical spas combine cosmetic dentistry with spa-like treatments, offering patients a blend of aesthetic procedures and relaxation services. These facilities are growing in popularity as they provide services such as teeth whitening, Botox injections, dermal fillers, laser treatments, and...  Read More
Your Collections Will Skyrocket With This Advice
Tiff and Dana take a close look at a practice that wanted to get a handle on its growth. They discuss knowing numbers inside and out, forming a growth plan, keeping your team involved in any expansion. Episode resources: Transcript:   The Dental A Team (00:00) Hello Dental A Team listeners. I...  Read More
The Patient First Podcast Episode 181: These Two Things Will Help You Control Your Health Insurance Costs
With health insurance costs spiraling out of control, employers can feel powerless to help their employees get the coverage they need. The situation becomes all the more tragically ironic for companies in the oral healthcare space. If you are a group or DSO with more than 50 employees depending...  Read More
Small Budget, Big Results: Leveraging Your Community Outreach as a Dental Leader | GMS 32
How do top dental practices fill chairs without burning thousands on ads?  In this episode, we map out how just 90–120 minutes per week of intentional ground marketing can outproduce your digital spend, creating trusted local connections that keep sending patients your way long after you’ve left...  Read More
Preventing Sexual Harassment in the Dental Practice
Sexual harassment in the workplace is a serious issue that can have significant legal, emotional, and financial consequences for a dental practice. Dental practice owners have a responsibility to ensure a safe, respectful, and harassment-free environment for all employees. This includes...  Read More
Hiring Series: Don’t Skip This Step—Reference Checks That Matter
Episode Description In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with a focus on reference checks. Too many dental practices skip this step because it feels awkward or unnecessary, but failing to do so can cost you money, morale,...  Read More
ADA COMPLIANCE FOR DENTAL WEBSITES: WHY IT'S MORE IMPORTANT THAN EVER IN 2025
As the digital world continues to evolve, ensuring that your  is ADA compliant is more critical than ever. The Americans with Disabilities Act (ADA) was created to provide equal access to services and accommodations for individuals with disabilities. While this law originally focused on physical...  Read More
Episode 176: Building a Roadmap for Dental Practice Success: Lessons from the Jameson Files Podcast
The Jameson Files 176 - Building Your Financial Roadmap: Insights from Jonathan Moffat of Aligned Advisors Podcast Host and Guests: Carrie Webber and Jonathan Moffat See What’s New from Jameson: 00:00 Introduction and Guest Introduction 02:01 Jonathan's Background and Family Influence 03:37...  Read More
Care Before Coverage (E.257)
  “I’ve got you. That’s all patients want to hear when trust is real.” — Dr. Wade Kifer Brief Overview Dentistry is shifting fast, but connection hasn’t changed. In this episode, Dr. Bruce Baird sits down with Dr. Wade Kifer, a Kois-trained dentist and faculty member with the Clinical...  Read More
Is Your Practice Healthy?
Re-releasing a DAT listener favorite! Kiera is all about key performance indicators in this episode, and why they’re important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera’s favorite KPIs are … - Production (net, not gross) - Collection (at least...  Read More
The Scorecard That Keeps Your Practice Healthy
Let’s face it: you didn’t become a dentist to crunch numbers all day. But if you want a thriving, sustainable practice, tracking the right KPIs is non-negotiable. KPIs (Key Performance Indicators) are more than just stats. They’re the pulse of your business. And if you don’t measure what matters,...  Read More
Chairside to CEO - Going from full time clinician to owning multiple practices
Chairside to CEO Transcript  From Chairside to CEO: Scaling Your Practice Welcome to The Perfect Place to Put a Practice! I’m your host, Mike Green, from Doctor Demographics. Today, we’re tackling a topic that’s on the minds of many ambitious doctors out there: making the transition from...  Read More
Your Patients’ Hidden Gum Score (E.303)
  “You are running a chronic oral wound care center out of your operatories.”  – Dr. Tanya Dunlap Overview What if your patients understood gum disease the same way they understand blood pressure or cholesterol? In this episode, Dr. Tanya Dunlap shares the groundbreaking concept of the “Gum...  Read More
Are You Misunderstanding Work-Life Balance?
Tiff and Kristy break down the concept of work-life balance, and why so many people can’t seem to acquire it. Episode resources: Transcript: The Dental A Team (00:00) Hello Dental A Team listeners. I am back today and you know, this is me Spiffy Tiffy I never say my name and I just assume...  Read More
4 Strategies That Lead to Real Work-Life Balance
Dentistry is demanding. Between running a business, leading a team, and providing exceptional patient care, it’s easy to feel like your practice is running you. If you’re constantly on the go, working late, or missing out on life outside the office, you’re not alone. But here’s the truth:...  Read More
The Patient First Podcast Episode 180: How This Oral Cancer Advocate Helps Dental Practices Thrive
In this episode of The Patient First Podcast, Founder of Dua Good Job Parul Dua Makkar, BSc, DDS, FACd joins me to share her story and discuss how dentists can prioritize patient wellness to the financial benefit of their practices. Oral cancer screenings—and the difficult conversations that...  Read More
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