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Limiting Reviews to Google? Here's Why That's a Mistake
Dentist: I want patient reviews only on Google. me: Google reviews are great—but everyone can leave one. You need a Gmail account to leave a Google review Most patients over 55 don’t have one. But many of them do have a Facebook account. Adding Facebook and Yelp doesn’t take away from Google it...  Read More
The Truth About Dental Marketing
What if your marketing isn’t the problem—but your expectations are? In this episode, Dana and Sandy welcome Grace Rizza, the powerhouse behind Identity Dental Marketing, to break down why most dental campaigns fall flat—and what actually works. From unethical agencies to underfunded ad budgets,...  Read More
Why Patients Refuse Treatment During Economic Instability and How Dentists Can Adapt Their Services
Economic instability affects people in many ways, and one of them pertains to healthcare. Financial limitations can force patients to refuse or postpone treatment. This is particularly true for oral healthcare treatments. Since most dental treatments are expensive, patients fear that their budget...  Read More
How to Take a Real Vacation and Still Run a Profitable Practice
Let’s be honest, many dentists struggle to truly unplug during summer vacations. We want time off, but our practices still need to run. And even if you do close the office, your team is still on the clock… so what should they be doing that actually moves the business forward? After coaching...  Read More
Timing the Market: Why 2025 Might Be the Right Year to Sell Your Dental Practice
Timing the Market: Why 2025 Might Be the Right Year to Sell Your Dental Practice Frye Practice Sales & Healthcare Real Estate Karl Frye – 480-599-6958 –    As a dental transition broker, one of the most common questions I am asked is: “Is now a good time to sell my dental practice?” For 2025,...  Read More
How to Lead with Purpose and Build Your Dream Practice
Building your dream practice starts with intentional leadership, a clear vision, and a commitment to growth—for yourself and your team. It’s not just about production numbers; it’s about culture, consistency, and collaboration. Here’s how to lead with purpose and build the practice you’ve always...  Read More
How to Overcome Patient Objections
In the journey toward greater case acceptance, one of the most critical skills a dental team can develop is the ability to effectively handle and overcome patient objections. Whether it’s concerns about time, fear, or finances, the ability to navigate these objections with empathy and strategy can...  Read More
A FREE Turnaround Challenge for Dentists!
We get it—running a dental practice is demanding. From managing a full schedule to leading a team and still trying to find time to grow, it’s a lot. That’s exactly why we created the  This is a free email-based challenge designed to help dentists like you get fast, meaningful wins—without having to...  Read More
Episode #1,009: Becoming the Dentist Your Community Chooses
Kiera talks with Chief Operations Manager Jeff and Dr. Andrew Sugg of Green Park Dentistry about identifying your dreams as dental leaders, and finding the path to get there. Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today is such a...  Read More
Planning for Your Life Beyond Dentistry (E.292)
“Exit planning isn’t a someday conversation. It’s business planning, and it should’ve started yesterday.” – Angela Golden Too many dentists hit their limit and think, “I’ll sell when I’m ready.” But the hard truth? Most aren’t ready, and their practice pays the price. In this sobering and...  Read More
5 Ways You’re Probably Losing Money Every Day
Too many dentists are confident their staff is excellent, believing there’s no way they would book fewer than 8 out of 10 patients calling. It’s a comforting thought, but here’s the reality: Based on our data, we can assure you that this is often far from the truth. In fact, we’ve received...  Read More
Episode #1,008: Is Your Office Manager THIS Effective?
Tiff and Dana give guidance on how to successfully manage a practice through an office manager, including long-term business vision, powerful leadership, productive systems, and a ton more. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A Team listeners. Dana and I are...  Read More
Top 22 Dental Marketing Books to Read in 2025
As a dental professional, you stand to gain a lot in business – and in life – by following the examples of the ‘success stories’ who came before you. Many of these stories can be found in this list of dental practice management books, including  books, productivity books, and more, that we’ve...  Read More
Episode #1007: Accountability Is as Easy as 1-2-3
Kiera gives tips to get your practice to become one where team members have accountability and ownership.          Set clear expectations and empower decision-making.               Create measurable goals.               Celebrate those who achieve.      Episode resources: Transcript: Kiera...  Read More
The Patient First Podcast Episode 177: DDS Asks, MD Answers—Discussing Key Issues in Integrated Care
If we want truly integrated care and more medical-dental collaboration, then we need to be having more conversations. In this episode of The Patient First Podcast, Allison Stolz, MD, a primary care physician with decades of experience, sits down with me in the studio to talk about some of the...  Read More
Trump’s Tariffs: A Threat to Your Dental Practice or a Hidden Opportunity?
There has been a lot of talk about how Trump’s tariffs could affect the dental industry, especially for practices in Canada. But is this something dentists should panic about? Or is there a hidden opportunity buried in all the uncertainty? In a recent webinar that we did, industry veterans Bill...  Read More
How to Find and Hire Amazing Dental Receptionists
Why the Right Receptionist Matters You might be the best dentist in your area: delivering exceptional care, mastering complex procedures, but long before a patient ever sits in your chair, their experience is shaped by your front desk. Your receptionist is the first voice a patient hears, the...  Read More
Hiring or Hustling Backwards? (Part 2: Leadership, Metrics & the True Cost of Delay)
In Part 2 of the Hiring Series, Dana and Sandy dive deep into what happens between identifying a hiring need and getting the green light to bring someone on board. From pecking orders to prep work, leadership courage to legal compliance, they unpack everything you should have in...  Read More
This Doctor went from 5 Ops to 17!
What does it REALLY take to build your dream practice? One that grows beyond the ops, develops leaders at every level, and becomes the community’s top choice. Let me introduce you to Dr. Andrew and Jeff, two dental professionals who did exactly that. When we first met, they had a five-operatory...  Read More
How This Office Manager Helped a Practice Scale by $800K in 1 Year
In the world of dentistry, most practice growth stories start with better systems—but they only succeed with better leadership. At The Dental A Team, we believe your systems should be smart, but your leadership should be sharper. Because it’s not enough to simply manage the chaos—you need someone...  Read More
Building Ownership & Accountability in Your Dental Team
Let’s be honest—many dentists are feeling stretched thin. The team’s underperforming, accountability is spotty, and it can feel like everything falls on the doctor’s shoulders. One of the most common pain points we hear from practices across the country? “I just want my team to take ownership and...  Read More
How to DOUBLE Your New Patient Flow in 2025
If you're like most dentists, you've probably been told that the way to grow your practice is to do more marketing—more SEO, more social media, more flyers, maybe even a flashier website. And while those can help, they’re not the biggest opportunity you're missing. In fact, most practices...  Read More
The Hidden Cost Of Poor Front Desk Communication
Many dental practice owners see problems at the front desk. Miscommunication can lead to missed appointments and lost revenue. This article will show how poor front desk communication affects your business and offer ways to fix it. Find out what simple changes can save you money and keep patients...  Read More
How Do Patients Find Healthcare Providers?
Understanding how patients search for care is key, and research from trusted sources like Google and McKinsey helps guide smart marketing decisions. If you run a healthcare practice, you’ve probably spent a lot of time wondering how to attract a consistent flow of patients. The internet is full of...  Read More
Episode #1,006: Find a Way to Start Providing Botox in Your Practice
Kiera is joined by Dr. Christy Moore of Moore Smiles to talk about how Dr. Moore has maintained her passion for dentistry over the decades, including providing solid leadership for your team, keeping an amazing culture, and branching out to services like Botox. Episode resources: ...  Read More
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