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Episode 202 – Requested Replay: Improving Case Acceptance
“If I can get in relationship with the patient during the exam process, then the financial arrangements are much easier.” ~Dr. Bruce B. Baird I get this question all the time, “What’s the ideal when presenting financial options?” Well, that might not be the right question to ask. I get it. You run...  Read More
Episode 104 – Requested Replay: Why Team Members Leave
“68% of your employees leave because they didn’t get along with their supervisor.”  ~ Victoria Peterson Why would people want to work for you? The answer is simple (but not easy): you’ve created a culture that is so strong, supportive, clear, and vibrant that exceptional workers choose to join and...  Read More
Episode 201 – Requested Replay: Setting Expectations for Your Team
“I struggled with setting expectations without being a prima donna or overbearing.” ~Dr. Bruce B. Baird A doctor recently emailed me this question: “How can I as the doctor – through my leadership – build the skills to set expectations and promote accountability with my team?” I get variations on...  Read More
Episode #815: Proactive Moves For Your Front Office
Tiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and...  Read More
Episode #812: Finding a Path Out of Burnout
Ryan Isaac is once again on the podcast! In this episode, he and Kiera discuss how impactful burnout can be, what the signs are, and how to overcome it. Also, both the Dental A-Team and Ryan’s Dentist Advisors have summits coming up! Get the details:          DAT Virtual Summit — , Friday, April...  Read More
Are Financial Incentives for Staff a Good Idea?
In dental offices, using financial rewards to motivate staff can be quite beneficial. This strategy has led some practices to see great improvements, like getting more Google reviews or booking more treatments. However, if not handled carefully, this approach can cause problems, such as...  Read More
Episode #811: The Blueprint Your Business Needs
Roadmaps for all the different aspects of businesses are really difficult to create. There’s a lot of room for error along the way. It’d sure be nice to have a ready-made business success cycle, plus the experts to help you over any hurdles that appear. Kiera talks in this episode about , and how...  Read More
Episode 227 – Big Hairy Audacious Goals
“How can you challenge yourself, and how can you commit to it so that way you can get it done?” ~Dr. Chad Johnson In a captivating monologue, Everyday Practices Dental Podcast co-host Dr. Chad Johnson takes listeners on his personal swim-challenge odyssey. Beginning with his initial skepticism of...  Read More
Episode #803: KPIs Are a Scoreboard for Your Practice
AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track,...  Read More
Episode 103 - Requested Replay: The IGP Mindset
“I’m always looking for cutting-edge material. I want to be constantly reinspired and re-engaged.” ~Dr. Nathan Kupperman If dentists were cars, Dr. Nate Kupperman would be a Ferrari. I talk to a lot of doctors.  While most of them have their own inspiring stories to share, I knew from the first...  Read More
Critical Mistakes to Avoid for Successful Practice Acquisition
Buying a dental practice? That's a big move! It's exciting, sure, but there are also a lot of pitfalls you might not see coming. Let's dive into the key mistakes you should dodge to make your practice acquisition a great success. Look Beyond the Shiny Exterior When you're on the hunt for a...  Read More
Categories: Marketing
Episode #802: A Chat With Go-Giver Co-Author Bob Burg
Kiera is joined by Bob Burg, co-author of ! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don’t feel like a sales-driven person. Bob touches on how The Go-Giver came to be, how to utilize sales with patients, how...  Read More
Episode #780: How To Sustain Excellence
It’s one thing reaching excellence, but sustaining it? In this episode, Kiera talks about steps practices can take to maintain excellence in their dentistry.          Know you’re capable               Keep things simple               Be intentional with your numbers               Love what you...  Read More
Episode #774: Are Consent Forms a Stumbling Block for Your Patients?
DAT consultants Tiff and Denae address a hot topic for practices to plan to improve for the new year: online paperwork. They give insight on benefits, integration, best software, and more. Episode resources:   Read More
Episode 200 – Requested Replay: Marketing, Where Should I Start?
“Everyone wants to know, what is my first step in marketing?” ~Dr. Bruce B. Baird You’ve made the decision to market your dental practice. That’s a great step! Now what? I get this question all the time: what is my first step in marketing? Well, it really depends on where you’re at in your career....  Read More
Episode #769: Hot Tips: Dental Memberships. With Paul Lowry
Ever wondered what makes a dental membership plan a game-changer? Paul Lowry, the CEO and Founder of Dental Menu goes into great detail on how to make membership plans work for you and your patients. Should you charge an enrollment fee? What’s the magic number? Find out how to balance costs,...  Read More
How to Book Bigger Cosmetic Cases
Dr. Galen Dietrich, the CEO of  shares invaluable insights on how dentists can grow their practices by focusing on the emotional side of patient care, the importance of high-quality before and after photos, and the power of virtual consultations. Dr. Dietrich is a dentist who understands that...  Read More
Categories: Marketing
Episode #767: Increasing Profitability Hacks
Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for...  Read More
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