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Episode 189 - Requested Replay: Managing Crazy Patients
“It’s important as a dentist to understand that some of your patients are psycho.” ~Dr. Bruce B. Baird The crazy patient. You know the kind I’m talking about. This is the patient you dread seeing. They never have anything positive to say. They complain about everything. They’re nasty to your team....  Read More
The Patient First Podcast Episode 126: Predictions for Dentistry in 2024
We’re at the start of a brand new year and it’s a time for both reflection and projection: reflection on things that happened in dentistry in 2023 and projection, or calculation, of the changes we can expect to see in the industry moving into 2024 and beyond. In this episode of The Patient First...  Read More
Is Your Pet Part of Your Estate Plan?
More U.S. households today own pets than ever before—a full 70%, up from 56% back in the late 1980s. And more than 23 million households (about one in five) adopted a pet during the pandemic. If you’re a part of that large group—made up of roughly 90 million families—you probably consider your...  Read More
ChatGPT's Ultimate Guide to Dominating Your 2024 Goals
ChatGPT’s Ultimate Guide to Dominating Your 2024 Goals Are you ready for 2024? Let me ask you a question. How many times have you witnessed people setting ambitious New Year’s resolutions only to see them dissolve quickly? All the time, right? Well, this year, I’ve decided to transform my approach...  Read More
How to Lower the Anxiety of Going to the Dentist
Going to the dentist once or twice a year is an essential way of looking after your oral health. With regular checkups, you can catch any potential problems in their earlier stages and undergo the necessary treatments.  Dental care encompasses the cleaning and whitening of your teeth, extractions,...  Read More
Options to Consider For Replacing a Missing Tooth
A missing tooth poses one of the most significant threats to your oral health. Left unchecked, it can lead to gum disease, bone loss, and even cause issues with your other teeth.  Tooth loss has also been known to create difficulties with properly chewing the food you eat. As such, getting a...  Read More
Categories: Cosmetic Dentistry
Drs Karen Tindall and Laura Schwindt Episode #156: Smile Inside Out: Elevating Dental Teams with  Whole-Person Wellness Coaching
Delve into the creation of The Mint Door Club, a platform born out of Karen and Laura’s dedication to the holistic well-being of dental professionals. The episode unfolds the inspiration behind its inception and the unique offerings it brings to the dental community. At the core of their...  Read More
 Aaron Boone CEO of MVP Mailhouse Episode #155: Direct Mail in Dentistry Is Back
Explore the ongoing debate between direct mail and digital ads, gaining valuable insights into their respective merits. Dive into the mechanics of direct mail marketing, learning how this traditional approach can be a potent tool in dental marketing. Aaron provides tips for crafting successful...  Read More
Categories: Marketing
Invisalign has emerged as a popular orthodontic treatment worldwide, known for its effectiveness and aesthetic appeal. However, the cost of Invisalign can vary significantly from country to country. This comprehensive guide will provide an overview of how , particularly in cities like Gurgaon,...  Read More
Episode With Dr. Mustafa Shah-Khan and Dr. Richard Offut: #611 GPOs: Dentists Banding Together + Keeping Autonomy
Kiera is joined by Dr. Richard Offut and Dr. Mustafa Shah-Khan, co-founders of Synergy Dental Partners, to talk about the power of a dental group purchasing organization (or GPO). This approach is an opportunity for general practitioners to compete with mass corporate offices but preserve their...  Read More
Episode : #610: Buying/Selling Practices The Smart and Legal Way With David Cohen
David Cohen is a master at dental law, joining Kiera in this episode to discuss the transitions of buying/selling practices. The pair touches on the legal side of: trends being seen, pitfalls to avoid, benefits and red flags of selling to DSOs, doctor protection, future partner buy-out, and more. ...  Read More
Episode : #609: Let’s Get Elevated Hygiene With Tiffanie Trader
There’s a lot to know under the umbrella of a hygiene department. Kiera and Tiff touch on what the ideal and most efficient hygiene department looks like — including each hygienist bringing in 3 times their hourly rate — and how to run an assessment to know where your department falls on a 5-star...  Read More
Episode: #608: Real Story: 5X Practice Growth
It’s time for another office autopsy! Kiera shares the example of a practice she’s been working with for three years that has grown in value five times from what it started. In her time with the practice, they’ve successfully switched software, changed collection protocol, created an operations...  Read More
Episode : #605: Getting Real: Acquiring a Practice With Dr. Jenny Perna
Dr. Jenny Perna is once again on the podcast! With Kiera, she gets detailed into the realities of acquiring a new practice, and all the miles that come with it. They touch on the following:          Working with banks during a sale, and how to supplement income               Conversations with the...  Read More
Episode : #606: Dynamite Dental Assistants With Tiffanie Trader
This is an episode dedicated to the dental assistants out there. Kiera and Tiff have both worked and loved working as dental assistants, sucking spit and all. They tease out what July 2023 will entail, methods provided by the Dental A-Team to perfect the cog in the wheel (aka those dental...  Read More
Dr. Anissa Holmes Episode #154: Providing Dentists with Top-Notch Educational Resources
Explore the innovation that is DentalFlix,  discovering its purpose and impact on dental education and content creation. Dr. Holmes reveals the intricacies of content creation and discusses the wide-ranging offerings of DentalFlix. Whether you’re a dental student, practitioner, or enthusiast,...  Read More
In the rapidly evolving , Integrating digital technologies, especially AI and smart contact centers, marks the beginning of a transformative era in dental care. Patients increasingly seek personalized and stress-free experiences, driving the dental industry to adopt advanced solutions that...  Read More
Morgan Millett CEO of Front Office Friend. Episode #153: The Importance of Standard Operating Procedures
Join us on a journey with Morgan Millett as she shares her path into the dental industry, unveiling the motivations that led her to become a pivotal figure in the field. Delve into the functionality of Front Office Friend, discovering how it acts as a valuable resource for dental practices....  Read More
Shifting Perspectives, Finding Purpose, and the True Definition of Wealth – David Phelps: Ep #462
Podcast Episode #462: Shifting Perspectives, Finding Purpose, and the True Definition of Wealth – David Phelps Episode #462: Dentist Freedom Blueprint Podcast Shifting Perspectives, Finding Purpose, and the True Definition of Wealth – David Phelps At the end of the year, it is so important to...  Read More
Episode 216 - Elevating Case Acceptance
“It feels great that we know we are taking good care of the patient, but also that they allow us to take care of them.” ~Dr. Edmund Liu, Clarksburg Dental Center Case acceptance is a sensitive topic. It can be exciting when things are going your way, and you can also feel defeated when it isn’t....  Read More
How to Blow Up Your Google Maps to Attract Dental Implants Patients
A Google Business profile is an essential tool for any modern business, but especially dental practices. Dentists have to compete in a marketplace with high saturation; any given city will often have dozens of dental practices, even into the hundreds. Many dentists respond with highly localized...  Read More
Episode #152: Two Most Important Steps to Reduce Insurance Dependence
We kick off the conversation by diving into the world of PPO plans and the typical write-offs that many dentists face. Naren suggests that replacing patients acquired through PPO plans with Google SEO strategies is the first crucial step to reducing insurance dependence.  He emphasizes the...  Read More
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