Today's Active Blog Posts

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Dentaltown Learning Online ..."Same-day Dentistry: Integration of CAD/CAM Technology in Your Office. Recorded Live at Townie Meeting 2014!" by Dr. Dhaval Patel.
Dentaltown Learning Online is pleased to present "Same-day Dentistry: Integration of CAD/CAM Technology in Your Office. Recorded Live at Townie Meeting 2014!" by Dr. Dhaval Patel. This CE course can be found here.... Dr. Patel shows how he perform everyday dentistry with the CEREC Omnicam. ...  Read More
Documentation for the Dental Practice: A Must
Documentation by dental staff members is equally as important as documentation by the dentist. The dentist and staff entries are considered equivalent; what a staff member writes in a patients chart is regarded as representing the dentist. All staff members should sign or initial...  Read More
A German Master Dental Technician, Uwe Mohr : Howard Speaks Podcast #55
Uwe Mohr, MDT Zahntechnikermeister of Smart Ceramics Dental Art Studio, is a German master dental technician with over 40 years of experience serving dentists worldwide.  Listen as he shares his global perspective on dental labs, materials, technician education, and more.  Uwe has nearly 10,000...  Read More
On Demand Webinar - HIPAA Requirements for Safeguarding Protected Health Information
Being in compliance with HIPAA involves not only ensuring you provide the appropriate patient rights and controls on your uses and disclosures of protected health information, but also that you ensure you have the proper policies, procedures, and documentation in place. If audited or the subject...  Read More
Consultant Tip: Sure-Fire Ways to Grow Your Practice
There is a strong leader and a solid ethical team. Patients are thanked for referring others to the practice. They are organized and have real-world systems that give predictability to their schedule. Duties are divided and staff know what they are responsible for. All...  Read More
Consultant Tip: Appropriate Terminology for Technical Staff
Classic Practice Resources, Inc. Appropriate Terminology (Author, Unknown) In order to help our patients feel more comfortable, the following terminology guide has been developed. Keep a copy of this and review it occasionally to refresh yourself. Especially for the Technical Staff ...  Read More
Episode 6 - The 8E8 Dental Marketing Show
Episode 6 - The 8E8 Dental Marketing Show In this episode we talk about competing with corporate dentistry, how important is a good website, and the best type of marketing. Watch the video version of the show at:...  Read More
Creating A (REAL) Viral Growth Machine for Your Practice
The Step-by-Step Formula for Creating A (REAL) Viral Growth Model for Your Practice This post is my first in a series that I've put together in order to show you the step-by-step process for creating a viral growth model for your practice. QUICK NOTE: The following information applies to both...  Read More
8 Things To Consider Before Dentists Make Retirement Plans
Most professionals have stable income because they have invested in higher education and certifications to practice their profession. However, dentists are quite different because they aren’t exactly paid per hour and don’t work nine to five. Most dentists have their own clinics where...  Read More
8 Tips For Front Office Managers At Dental Practice
Some dentists find it hard to view the dental practice as a business instead of a service. This may be because they see the need to help people rather than focusing totally on making a lucrative income. That may be a wonderful paradigm, but with that kind of attitude, you may find it difficult to...  Read More
HIPAA Compliance – Waiting for the Other Shoe to Drop
The expression “waiting for the other shoe to drop” appears to have originated in the early 1900’s and is often associated with the arrival of a seemingly inevitable event. I speculate we are at that point in terms of ramped up HIPAA compliance enforcement. The recent Anthem...  Read More
Consultant Tip: 53 Ways to Create Exceptional Customer Service
53 Tips to Create Exceptional Customer Service Track referrals to your office and acknowledge those that refer. If you state guidelines allow a patient referral program implement one. Wow Letters to patients from staff members Communicate to patients via email. Send them practice...  Read More
Dental floorplan Design -- [see the close-call disaster]
In the true story below, you’ll learn 3 important things: How the disaster almost happened How you can avoid dental floorplan mess-ups like these What can make your dental floorplan be the best The Doctor’s Final Dental Floor Plan (after narrowly avoiding disaster) ...  Read More
The Birth of the Kona Adapter with Mark Frias, RDH : Howard Speaks Podcast #54
Mark Frias, RDH, works at a busy office.  When he first saw the Isolite system, he realized how valuable it would be to have hands-free suction as a hygienist.  He bought an Isolite system himself in hopes that his employer would buy one for every operatory.  When the owner refused, Mark took...  Read More
Categories: Hygiene
Why Does Your Practice Need Mobile Marketing?
Mobile marketing is something that is so common these days that it’s extremely difficult to avoid, because it’s everywhere. We are all so intrigued by our mobile devices because we can do almost anything on them, and the prevalence of these devices has skyrocketed in the consumer...  Read More
Leadership in the Dental Office: Motivating & Inspiring the Team
Leadership in the Dental Practice Motivating & Inspiring Others "Are you crying? There's no crying! There's no crying in baseball!" (A League of Their Own (1992)) Bluto (John Belushi): “Hey! What’s all this laying around stuff? Why are you all still laying around here...  Read More
Dentaltown Learning Online..The Indispensable Team. Recorded Live at Townie Meeting. By Sarah Cottingham
Dentaltown Learning Online is pleased to present online "The Indispensable Team. Recorded Live at Townie Meeting" by Sarah Cottingham. This course can be found here..... Learn how dental and medical practices have transformed their stagnant “OK” results into a thriving, growing...  Read More
6 Truths about  DENTAL LEASES (hard truths – even if you have the wrong broker)
Lucky for you, I’m not a broker. Even better, I’m not a dentist. Better yet, I work with dentists and I get paid nothing if you sign a lease. So, unlike dental real estate brokers, I’m 100% unbiased. What you read below may turn some people off in the commercial real estate...  Read More
Become a "CE Junkie" with Dr. John Nosti : Howard Speaks Podcast #53
How did Dr. John Nosti, director of Clinical Mastery Series, get to where he is now?  In this episode he tells new grads that if they want to accelerate their learning curve they need to become "CE junkies."  Should a new grad buy a CAD/CAM, CBCT, and laser? What is Clinical Mastery Series and...  Read More
Categories: Cosmetic Dentistry
Episode 5 - The 8E8 Dental Marketing Show
Episode 5 - The 8E8 Dental Marketing Show In episode 5 we talk about keeping up with Google’s constant changes, are yellow pages still relevant and the Cleveland Browns new uniforms. Watch the video version of the show...  Read More
What's My Line? The Dental Edition
For those readers who think the 90’s were ages ago, long before then there was a game show that aired for 25 years called “What’s My Line?” In the game a panel of four celebrity panelists would ask questions of a guest requiring “yes” or “no” answers...  Read More
The Five P's of Internal Collections
I often ask practices if they know “how much future revenue their current A/R will cost”. After receiving puzzled looks, I explain what I’m asking is how much it cost to bill each patient and how many bills are required to recover what is owed? It is easy to determine what is...  Read More
The Voice of Dentistry with ADA Presidents Dr. Maxine Feinberg and Dr. Carol Summerhays : Howard Speaks Podcast #52
How has dentistry changed in the last 25 years and how will it change in the next 25?  Why should a graduating dental student with $300,000 in debt pay their ADA dues? Do female dentists actually work less like many have predicted? Why can't dentists give HPV and other vaccines, while a pharmacy...  Read More
Financial Matters in a Dental Office
Financial Matters in a Dental Office It is imperative that dental team members in financial roles recognize the often delicate nature of their assigned tasks. In many dental practices, the negotiation of patient financial arrangements and management of account receivables is delegated to...  Read More
What is A Dentist's Biggest Dream For Their Professional Career?
For some people becoming a dentist is their biggest dream, which takes a lot of work and dedication. But what happens when they finally earn their license and can start practicing dentistry? They quickly find out there is more to the dental profession than simply taking care of teeth. Before they...  Read More
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