Podcast/Blog Posts

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Episode 216 - Elevating Case Acceptance
“It feels great that we know we are taking good care of the patient, but also that they allow us to take care of them.” ~Dr. Edmund Liu, Clarksburg Dental Center Case acceptance is a sensitive topic. It can be exciting when things are going your way, and you can also feel defeated when it isn’t....  Read More
Episode 91 – Requested Replay: From Good To Great, Part 3
“Tapping into the talent of people is one of the gifts of great leadership.” – Dr. Victoria Peterson “Help me help you.” I think that is the unspoken mantra of employees in America today. And as a dental practice owner who is crafting your Investment Grade Practice™, you know you can’t bring your...  Read More
Investing In Real Estate Notes: A Beginners Guide
Investing In Real Estate Notes: A Beginners Guide Real estate investing offers several opportunities, from purchasing a primary residence to active ventures like house flipping or wholesaling. While some investors prefer the hands-on approach, others lean towards passive strategies (like me),...  Read More
Episode 188 – Requested Replay: Putting An End to Patient Frustration
“When patients have to keep coming back because the ceramic shade isn’t right it’s very frustrating for you, but more so for your patients…this is why it’s so important for patients to know their risks.” ~Dr. Bruce B. Baird As I keep repeating, your patient’s risk factors are not your problem but...  Read More
#604: Signs Your Practice is Successful
Many dental practices are toeing the line of success and struggle these days. Because the Dental A-Team is visiting so many practices, the consultants are seeing a theme emerge of what sets these two groups apart. Kiera shares those common threads: The offices doing well have … Strong leaders...  Read More
#602: Bonuses … Are They a Good Idea?
This episode is about a question that is often emailed in: Are bonuses a good idea? If you’ve been around this podcast, you’ll know Kiera isn’t the biggest fan of bonuses. Here, she shares why that is, alternative ideas to reward your employees, and more.  Read More
The WealthAbility Show #158 - Coping With Turbulence w/ Dan Moore
Coping with Turbulence The WealthAbility Show #158: Are you prepared for the uncertain future? How do we cope with the turbulence and overwhelm from the world that’s compounding out of control? In this episode, Dan Moore joins Tom Wheelwright in discovering how to build a personal plan of...  Read More
Revolutionizing Dental Marketing: Identity Dental's Innovative Approach to Data-Driven Success
Identity Dental Marketing stands at the forefront of transforming the landscape of marketing solutions for dental practices, heralding a new era of understanding and optimizing marketing efforts within the dental industry. This innovative approach is anchored in their robust tracking and reporting...  Read More
Episode 215 - Our Favorite Things of 2023, Continued
“I want a bomber jacket that has a Shelby Mustang on it.” ~Dr. Chad Johnson Welcome to the continuance of the holiday edition of Everyday Practices podcast in which co-hosts Regan Robertson and Dr. Chad Johnson talk about Dr. Chad’s favorite things (like Oprah does) – but in the world of...  Read More
The Stock Market Mirage: Why Waiting Decades Won’t Make You Rich
The Stock Market Mirage: Why Waiting Decades Won’t Make You Rich In a world where financial advice is as common as unsolicited opinions on the weather, one piece of advice has been repeated so often it’s almost NEVER questioned: invest in the stock market, wait a few decades, and you’ll be rich. At...  Read More
Episode 90 – Ethical Decision Making
“How much are we willing to violate our ethics at the expense of the patients?”  ~ Dr. Maggie Augustyn This special episode of the Investment Grade Practices podcast finds us at the intersection of ethics and productivity. Dr. Victoria Peterson warmly welcomes Dr. Maggie Augustyn, a distinguished...  Read More
Episode 187 – Requested Replay: Patients & Risk Responsibilityf
“I hold patients’ feet to the fire on this because I won’t replace dentistry that’s not my fault.” ~Dr. Bruce B. Baird We all have them…the patients who are frustrated with dentists because the work is always breaking down and needs to be replaced.. But these are the patients who deal with the...  Read More
Episode 594: Is Your Billing Healthy? Check Those Two Numbers!
We’re continuing with our weekly introduction to 12 systems — something the Dental A-Team will dive into in full starting 2023. This episode focuses on making billing easy and healthy. Kiera and Tiff share tips on …           How to set up a solid billing department,                The two numbers...  Read More
The Advantages and Drawbacks of Utilizing Website Builders for Dental Practices
In the contemporary digital landscape, establishing a robust online presence is imperative for businesses to thrive in their respective industries. This is especially true for dental practices, where an efficiently optimized website is vital for attracting and retaining new patients. The rise of...  Read More
Episode 591: Doctors, Here’s How to Optimize Your Practice!
We continue the 12 system themes with theme 2 out of 12: Doctor Optimization! Our doctors are often overlooked when it comes to the systems established in a practice, so this episode dives into how their role can help the team function as well as possible. Kiera and Tiff discuss how doctors can … ...  Read More
Episode 590: Unfiltered Advice on Choosing a Financial Advisor. With Ryan Isaac.
Financial advisor Ryan Isaac is on the podcast once again to give advice on selecting a financial advisor, including whether or not you should even get one. Together with Kiera, Ryan covers the following in this episode:          What a financial advisor does               How to hire a financial...  Read More
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