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Episode : #620: Mindset Meets Reality
Kiera’s giving three steps to make 2024 a year your entire practice can crush. It’s as easy as one-two-three: Expect to crush it Map out your goals and be disciplined Stick to it Kiera also shares insight on the stumbling blocks most practices face, and how to navigate them and come out on top.  Read More
Episode : #618: How to Make Your Practice Profitable
As a business owner, do you want freedom, autonomy, growth opportunity, and less stress? Kiera and Spiffy Tiffy preview the eleventh system the Dental A-Team will dive deep into next year: practice profitability. To make your practice operate at a high level, you need to put in the work and pull...  Read More
How Does a Bonus Plan Fit Into Your Practice?
Owning and managing a dental practice comes with various challenges, and ensuring your team is motivated and engaged is a top priority. Implementing a well-structured bonus plan for employees can be a powerful tool to enhance staff morale, improve patient satisfaction and ultimately contribute to...  Read More
Episode 189 - Requested Replay: Managing Crazy Patients
“It’s important as a dentist to understand that some of your patients are psycho.” ~Dr. Bruce B. Baird The crazy patient. You know the kind I’m talking about. This is the patient you dread seeing. They never have anything positive to say. They complain about everything. They’re nasty to your team....  Read More
The Patient First Podcast Episode 126: Predictions for Dentistry in 2024
We’re at the start of a brand new year and it’s a time for both reflection and projection: reflection on things that happened in dentistry in 2023 and projection, or calculation, of the changes we can expect to see in the industry moving into 2024 and beyond. In this episode of The Patient First...  Read More
Is Your Pet Part of Your Estate Plan?
More U.S. households today own pets than ever before—a full 70%, up from 56% back in the late 1980s. And more than 23 million households (about one in five) adopted a pet during the pandemic. If you’re a part of that large group—made up of roughly 90 million families—you probably consider your...  Read More
Episode With Dr. Mustafa Shah-Khan and Dr. Richard Offut: #611 GPOs: Dentists Banding Together + Keeping Autonomy
Kiera is joined by Dr. Richard Offut and Dr. Mustafa Shah-Khan, co-founders of Synergy Dental Partners, to talk about the power of a dental group purchasing organization (or GPO). This approach is an opportunity for general practitioners to compete with mass corporate offices but preserve their...  Read More
Episode : #610: Buying/Selling Practices The Smart and Legal Way With David Cohen
David Cohen is a master at dental law, joining Kiera in this episode to discuss the transitions of buying/selling practices. The pair touches on the legal side of: trends being seen, pitfalls to avoid, benefits and red flags of selling to DSOs, doctor protection, future partner buy-out, and more. ...  Read More
Episode: #608: Real Story: 5X Practice Growth
It’s time for another office autopsy! Kiera shares the example of a practice she’s been working with for three years that has grown in value five times from what it started. In her time with the practice, they’ve successfully switched software, changed collection protocol, created an operations...  Read More
Episode : #605: Getting Real: Acquiring a Practice With Dr. Jenny Perna
Dr. Jenny Perna is once again on the podcast! With Kiera, she gets detailed into the realities of acquiring a new practice, and all the miles that come with it. They touch on the following:          Working with banks during a sale, and how to supplement income               Conversations with the...  Read More
Episode 216 - Elevating Case Acceptance
“It feels great that we know we are taking good care of the patient, but also that they allow us to take care of them.” ~Dr. Edmund Liu, Clarksburg Dental Center Case acceptance is a sensitive topic. It can be exciting when things are going your way, and you can also feel defeated when it isn’t....  Read More
Episode 91 – Requested Replay: From Good To Great, Part 3
“Tapping into the talent of people is one of the gifts of great leadership.” – Dr. Victoria Peterson “Help me help you.” I think that is the unspoken mantra of employees in America today. And as a dental practice owner who is crafting your Investment Grade Practice™, you know you can’t bring your...  Read More
Investing In Real Estate Notes: A Beginners Guide
Investing In Real Estate Notes: A Beginners Guide Real estate investing offers several opportunities, from purchasing a primary residence to active ventures like house flipping or wholesaling. While some investors prefer the hands-on approach, others lean towards passive strategies (like me),...  Read More
Episode 188 – Requested Replay: Putting An End to Patient Frustration
“When patients have to keep coming back because the ceramic shade isn’t right it’s very frustrating for you, but more so for your patients…this is why it’s so important for patients to know their risks.” ~Dr. Bruce B. Baird As I keep repeating, your patient’s risk factors are not your problem but...  Read More
#604: Signs Your Practice is Successful
Many dental practices are toeing the line of success and struggle these days. Because the Dental A-Team is visiting so many practices, the consultants are seeing a theme emerge of what sets these two groups apart. Kiera shares those common threads: The offices doing well have … Strong leaders...  Read More
#602: Bonuses … Are They a Good Idea?
This episode is about a question that is often emailed in: Are bonuses a good idea? If you’ve been around this podcast, you’ll know Kiera isn’t the biggest fan of bonuses. Here, she shares why that is, alternative ideas to reward your employees, and more.  Read More
The WealthAbility Show #158 - Coping With Turbulence w/ Dan Moore
Coping with Turbulence The WealthAbility Show #158: Are you prepared for the uncertain future? How do we cope with the turbulence and overwhelm from the world that’s compounding out of control? In this episode, Dan Moore joins Tom Wheelwright in discovering how to build a personal plan of...  Read More
Revolutionizing Dental Marketing: Identity Dental's Innovative Approach to Data-Driven Success
Identity Dental Marketing stands at the forefront of transforming the landscape of marketing solutions for dental practices, heralding a new era of understanding and optimizing marketing efforts within the dental industry. This innovative approach is anchored in their robust tracking and reporting...  Read More
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