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Episode 89 – Requested Replay: From Good to Great, Part 2
“Your vision should be intimidating. If you don’t know how to achieve it, then you’re doing it right.” – Dr. Victoria Peterson Are you a growth-minded doctor who gets frustrated that your team can’t keep up with you? I feel your pain. But here’s a question I want you to think about today: Are your...  Read More
Episode 582: Are You Getting the Important Things Done?
It’s time for one of Kiera’s favorite topics: tackling the important versus the urgent. Ever notice that you always have time to do the things you like to do, but never have enough for the tasks you don’t care for? For example, recare outbound calls or tracking overhead. In this episode, Kiera...  Read More
7 Solutions Accounting Outsourcing Firms Offer to Address Key Business Challenges
7 Solutions Accounting Outsourcing Firms Can Offer to Your Business 1. Streamlining Complex Financial Tasks  Sign: Overwhelmed by Complex Financial Tasks  As your business expands, financial tasks like payroll management, tax compliance, financial reporting, and expense tracking can become...  Read More
The Patient First Podcast Episode 123: Interviewing Strategist Melissa Turner on Mindset Changes Vital to Success in Dentistry
As our profession continues to evolve, we dentists must be ready to not only learn about changes in dental technology and oral healthcare consumer habits, but also to adopt a mindset that embraces these changes. Melissa Turner is the Chief Hygiene Officer of Cellerant Consulting and an...  Read More
Episode 186 – Requested Replay: Perio Risk Factors
“We have to look at the foundational issue of periodontal disease in patients. I want to make sure if we build something, it’s on a good foundation.” ~Dr. Bruce B. Baird I have said it before and I will say it again: it’s not your fault. Your patient’s periodontal disease is not your fault but, if...  Read More
Best Tax Strategies for High-Income Earners [2024]
Best Tax Strategies for High-Income Earners [2024] As a high-income earner, navigating the complexities of a tax strategy is one of the most overlooked aspects of building wealth, especially with the 37% tax rate in 2024. Understanding your specific tax obligations and exploring legal ways to...  Read More
The WealthAbility Show #157 - Be Well By Doing Good w/ Will Harris
  Be Well By Doing Good - The WealthAbility Show The WealthAbility Show #157: Is it possible to be well and do good in the world? How does Georgia’s Small Businessman of the Year do just that by turning his family ranch into zero-waste? In this episode, Will Harris joins Tom Wheelwright in...  Read More
Outsourcing vs Offshoring
Outsourcing vs Offshoring – A Quick Overview Before delving into the differences between offshoring and outsourcing, it’s crucial to understand what each term entails. Outsourcing: Outsourcing involves contracting a third-party service provider, either locally or internationally, to handle...  Read More
The One Thing by Gary Keller: Book Summary and Notes
The One Thing by Gary Keller: Book Summary and Notes In ‘‘ by Gary Keller and Jay Papasan, you’ll find a new way to think about being productive and successful. This book says that doing many things at once might not be the best approach. Instead, it suggests focusing on just the most important...  Read More
Episode 213 – Requested Replay: Getting Creative with Your Office Hours
“If I had an office in Maui and I wanted to surf every morning, I would have my office open from noon – 7pm. If surfing is your thing, then do that, make that a reality.” ~Dr. Chad Johnson What if we told you, you could work whatever hours you want? “Wait,” you say. “Don’t I have to be open 9-5...  Read More
Episode 578: Pediatric Practice Hacks!
Kiera dives into her favorite tips for pediatric dental offices — and even general dentists — to streamline the workplace. She touches on …          How to schedule smart and maximize the middle of the day               Why and when to consider utilizing a hygienist               What the...  Read More
Episode 88 – Mastering the Insurance Denial
“All insurance is financing. So if you’re trying to drop insurance you need to increase financing options and increase marketing.”  ~ Dr. Travis Campbell If you’ve ever wanted to gain a better understanding of dental insurance, this episode is for you. In this episode of the Investment Grade...  Read More
Striking a Balance: Navigating Salary Expectations When Hiring Dental Staff
From landing the right talent to ensuring the new hire is a good fit to offering a competitive compensation package, the dental staffing landscape can be difficult for practitioners to navigate. But what happens when you find the perfect candidate for your practice, but they are asking to be paid...  Read More
Episode 576: Turn Insurance Patients into Membership Patients LEGALLY With Jordon Comstock
Kiera is joined by Jordon Comstock, CEO and founder of BoomCloud, which provides a membership growth platform for your practice. The two talk about why and how practices are shifting to membership programs, and how they’re able to appeal to insurance patients completely legally. The secret sauce?...  Read More
Top 5 Accounting Outsourcing Firms to Future-proof your Financial Success
In fact, along with IT, accounting is the most outsourced service with 37% of small businesses outsourcing at least one of them [2]. By entrusting financial tasks to expert professionals, businesses can ensure accuracy, compliance, and financial stability. In this article, we present the top 5...  Read More
Episode 185 – Requested Replay: Getting to the Root of the Issue
“We need to fix the root of the problem. Otherwise we’re just mechanics replacing a part that will continue to go wrong.” ~Dr. Bruce B. Baird A lot of patients walk into your office frustrated before they even meet you. It’s not you, it’s dentists in general and why wouldn’t they be frustrated?...  Read More
Episode 573: The New Patient How To
Here’s your quick fix for getting more patients through your doors! Kiera talks through the following ideas (and why they work):          Make sure your company is one you believe in               Know your ideal patient               Host monthly or quarterly giveaways            ...  Read More
Episode 572: Too Complex Is a Trap
It’s a consultant takeover with Brit and Dana! Something the two have been hearing a lot in practices across the country is treatment coordinators aren’t sure where to direct patients amid numerous treatment options, then financing options. It’s a lot to cover! In this episode, Brit and Dana...  Read More
Episode 571: Breaking Down the Benefits of DSOs
Brit is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she’s sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training the leadership team, setting up KPIs, providing...  Read More
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