Podcast/Blog Posts

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Episode #990: This Is How Much Money You Lose When a Patient Cancels
Tiff and Dana talk about a large trend happening in dental practices this year: last-minute cancellations, and why it’s such a stressor for the doctors. They share how to notice the signs of no-shows further in advance, plus ways to troubleshoot the problem. Episode resources: Transcript...  Read More
Start Up the Right Way (E.247)
In this solo episode, Dr. Bruce Baird answers a vital question from a startup dentist: "How do I schedule for productivity from the beginning?" Bruce lays out a clear and powerful roadmap that flips the traditional scheduling mindset on its head. Instead of squeezing new patients into hygiene or...  Read More
How to Minimize Last-Minute Cancellations in Your Dental Practice
Few things are more frustrating than last-minute cancellations—they throw off the schedule, leave revenue gaps, and disrupt the team’s workflow. While cancellations will never be completely avoidable, proactive scheduling strategies and better patient communication can significantly reduce their...  Read More
When Tragedy Strikes: Why Disability Insurance Matters for Dental Practitioners [Podcast]
In dentistry, we often focus on clinical excellence, patient care, and practice management—but what happens when unexpected tragedy strikes? At The Authentic Dentist, we recently encountered a situation that brought this question into sharp focus, compelling us to have an authentic and vulnerable...  Read More
Episode 53: Rock Dental Brands on How to Choose the Right DSO
In this episode, Dustin Burleson sits down with the powerhouse leadership team behind Rock Dental Brands to answer one of the most pressing questions in modern dentistry and orthodontics: How do I avoid choosing the wrong DSO? You’ll hear directly from CEO Kristi Casey, Chief Development Officer...  Read More
Episode #988: How to Prevent 90% of Treatment Plan Objections
Today’s case acceptance focus is all about presenting the treatment plan and sequencing. Kiera shares language to use and the kind of confidence to adopt when discussing game plans with patients, and why it will stop objections in their tracks nine times out of ten. Episode resources: ...  Read More
Why Most Retirement Plans Keep You Stuck—and What to Do Instead
What if your entire retirement plan was designed to keep you working as LONG as possible? That’s not a conspiracy theory—it’s the reality for most high-income earners like doctors, dentists, and attorneys. Before we dive in, if you’d rather watch than read, I explain everything in detail in this...  Read More
What Great Dentists Get Wrong About CPAs (E.285)
"Accountants know the cost of everything and the value of nothing." ~Chris Sands Dentists are great at dentistry—but most struggle when it comes to financial clarity. In this episode, Chris Sands, co-founder of Pro-Fi 20/20, shares how his team is reshaping the role of CPAs in dental...  Read More
Episode #987: Add Multiple Millions To Your Practice By Increasing This One Thing
Case acceptance is 80% psychology and 20% skill. Kiera gives tangible tips on how treatment coordinators and doctors can get in the right frame of mind for that successful case acceptance, including no more assuming someone’s financial capabilities, understanding people’s motivators, and learning...  Read More
Fix Your Team Issues by Fixing Yourself (E.246)
"You’re not really fixing team problems—you’re fixing yourself." ~Dr. Bruce Baird Dentists often complain about bad teams. But the hard truth? It's usually a leadership gap. In this straightforward and practical episode, Dr. Bruce Baird shares decades of wisdom on how to stop blaming the...  Read More
Episode #986: Stop Letting Patients Slip Through the Cracks
Tiff and Kristy look into re-care and re-activation in practices, including adopting a healthy mindset about patient outreach, encouraging medical readiness out of those patients, and steps your team can take today to ensure scheduling happens every time. Episode resources: Transcript: The...  Read More
The Patient First Podcast Episode 173: Emily Letran, DDS on What it Takes to Become an Entrepreneur in Dentistry
What if everything you’ve heard about entrepreneurship in dentistry is wrong? According to one of the most successful business people in our space, entrepreneurship is something every dentist should aspire to and it is about far more than striving for more money. Emily Letran, DDS is not just a...  Read More
What Happens When a Mobile Home Park Gets Sold?
What Happens When a Mobile Home Park Is Sold Are you thinking about buying a mobile home park? If so, you’re probably wondering: What happens when a mobile home park is sold — and what do you need to do next? ?? Want to see it in action? Watch my full YouTube video, where I walk you through a real...  Read More
Proven Case Acceptance Strategies
If you're looking to boost case acceptance in your dental practice, you're in the right place. This guide delivers tactical, step-by-step strategies to help doctors and treatment coordinators present treatment plans with confidence—and get more patients to say "yes."   Start with the Right Mindset...  Read More
Case Acceptance Strategies to Grow Your Dental Practice
In today’s fast-paced world of dentistry, building trust with patients and increasing treatment acceptance is more important than ever. Case acceptance isn’t just about presenting the treatment—it’s about mindset, psychology, and helping patients understand the value of what you offer. Here’s how...  Read More
VTSAX vs VOO - Which One Is Better?
VTSAX vs VOO – Which One Is Better? As long as I can remember, I’ve always had an interest in investing. Maybe it stems from my “lawn mowing” days in high school, where I learned firsthand that working for myself and making my own money was the way to go. I loved working on my own schedule...  Read More
Long-Term Practice Growth: Why Patient Engagement Matters
Attracting new patients is important, but what about the ones already in your chair? Too often, dental practices pour resources into marketing while overlooking the power of patient retention. Here’s the truth: Patients who feel valued and engaged are far more likely to accept treatment, refer...  Read More
Dentist Quits Practice After Discovering THIS Crypto Strategy
If you’re a doctor, dentist, or other high-income earner, you’ve probably been told to stick to the “safe” path: max out your 401(k), invest in the stock market, and just wait. But what if there’s another strategy that could give you more control—and build real wealth faster? In this article,...  Read More
Episode #984: Collections Behind? Here’s How to Collect NOW
Tiff and Kristy give tips on how to catch up on those collections fast, including a day-ahead assessment and treatment plan presentation. The advice given in this episode isn’t only effective for offices concerned about collections, but any office, regardless of what their bank account looks...  Read More
Earners vs. Owners: The #1 Reason the Wealthy Win
Are you working harder than ever but still feel like financial freedom is out of reach? You’re not alone. Many dentists are earning more than they ever dreamed of... but still aren’t building real wealth. If you’d rather watch than read, check out the full video here: Let’s break down...  Read More
Episode #983: Outside-the-Box Summertime Marketing Ideas
Kiera shares a ton of fun ideas on ways to attract and engage with potential patients in your community. These range from a killer referral program, to considering the locations of where you’re advertising, and more. Episode resources: Transcript: Kiera Dent (00:01.752) Hello, Dental A Team...  Read More
Struggling with Low Collections? 9 Ways to Get Paid Faster
If low collections are weighing down your practice’s cash flow, you’re not alone. A steady stream of timely payments is crucial to keeping your practice running smoothly—yet many dental offices struggle with overdue balances, uncollected payments, and inefficient billing systems. The good news?...  Read More
Summer Marketing Ideas to Boost Your Dental Practice
Summer slowdown? Not with these tips! If you're a dental practice looking to attract more patients and grow your brand this season, we've got a sunny lineup of creative, community-based marketing ideas that are fun, effective, and tailored to your patient base. Why Plan for Marketing Now? Many...  Read More
Episode #982: The Future of Dentistry and How You Can Keep Up
Kiera talks about the numerous shifts on the horizon in dentistry, what your practice can do to embrace the changes, and how Dental A-Team can help. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners. This is Kiera and I am so excited to have you on the podcast...  Read More
Episode #981: Knowing These 5 KPIs Will Keep Your Practice Successful
Kiera is a guest on the Dentalligenstia Podcast, hosted by Nick Zagar and Remy Isdaner. She talks about the connection between success and knowing your practice’s numbers for the following: 1. Production 2. Overhead 3. Collection 4. New patients 5. Case acceptance Kiera also gives tips on...  Read More
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