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069: Time Suck? Let’s talk personal assistants
Does having a personal assistant mean you’re extremely wealthy? Kiera says no! This episode is all about the benefits of personal assistants, and the journey Kiera went on to realize them. Hiring a personal assistant can help you maximize your time on to-do list items that are important rather than...  Read More
068: “Imprint” on Your Team Members
Dr. Summer Kassmel is back with some quick and dirty tips on creating relationships between doctors and team members. Her go-to? Success stories! She gives a two-page document to her team members after they’ve been on board for at least 90 days. The document asks such questions as…     Where do...  Read More
067: Level 10 Meetings, Better than Cotton Candy-Anything
How much would you love to improve your business’s profitability by 43%? That’s what Kiera did after reading the book Traction: Get a Grip on Your Business by Gino Wickman. One of Mister Wickman’s tips? Have Level 10 meetings! Level 10 meetings mean your entire team is engaged and progressing — and...  Read More
066: Teaching Your Team to Flex
Today’s episode is a lovely dose of summer-lovin’ with Summer Kassmel! How can you establish a goal-oriented office? Kiera and Summer lay down their own tips, including Summer’s unique approach when her team almost-but-not-quite hit all four of their May goals. Instead of letting it slide, she...  Read More
065: This Dental Decision is MORE Important Than Who You Marry
Are you hungry for some Dental Nachos? Kiera virtually sits down with Paul Goodman and Ariel Meredith of Dental Nachos in this episode, and the group dives into the challenges facing new dentists when it comes to buying a practice. Dental school is four long years of good education, but there’s...  Read More
064: Multi-Tasking is a Lie
Does running a mile relate to running a business? It sure does! In this solo episode, Kiera gives tips on effectively managing your time, whether you’re a doctor or a team member. Spoiler alert: That means NOT whipping through emails and half-heartedly answering questions. Doctors, stop wasting...  Read More
063: A day in the life of a Dental Consultant—We are sharing our secrets
The number one trait consultants need to have is to…. Kiera and Tiffanie spill the beans in this episode on a day in the life of a consultant. The two discuss what their first impressions of being a consultant were, and how Kiera’s Dental Consulting is different from your Average Joe. Before Kiera...  Read More
062: Dental Nachos!
Kiera is fresh off a Dental Nachos event, and she’s sharing a big take-away: the differences between doctors and team members. Folks, it’s time to align perspectives once and for all — the right dental team helps a business grow and be more profitable.     A few steps to getting there:     Talk...  Read More
061: Battling Human Nature with Quarterly Team or Leadership Meetings
Mark and Kiera are reunited! In this episode, the two discuss quarterly calibration meetings for team members. Did you know human nature causes us to fall off track of our goals after 90 days? Quarterly meetings can help keep your office focused, especially when Kiera and Mark are involved and...  Read More
060: Six Ways to Have That Hard Conversation
Motivating people to do something they don’t want to do is hard. A listener requested Kiera discuss this topic, and she delivers, presenting six action items for talking to someone who doesn’t want to do his or her job.     Find out why     Clear expectations     Right seat, right office  ...  Read More
059: You’re Much More Likely to Succeed IF...
This car-casting episode is all about the benefits of having an accountability partner or coach. That’s right, someone who’s constantly in your corner, talking you through your struggles and wins. The first step is learning the difference between goals and intentions — which one is a raindrop,...  Read More
058: Building Your Social Media the Right Way
Among many other things, Dr. Desiree Yazdan is a social media ~pro~ when it comes to dentistry, and in this episode, she chats with Kiera about how she’s gained her 135K Instagram followers, what she might have done differently knowing what she knows now, and why bad news in the middle of her...  Read More
057: Digging for Gold (Car Cast!)
Kiera recently befriended an international-dentist-turned-American-dental-assistant, and asked her one question: What was her secret to being happy? The answer? Just be happy. As author Ryan Holiday puts it in his book , look for the gold underneath your obstacles. Here’s a nugget of gold Kiera dug...  Read More
056: Mini-Dentists Running Around
Kiera sits down with dental consulting extraordinaire Ashley Dorn at gate C-1 in the Phoenix airport to talk expanded functions dental assistants. Ashley, who’s been immersed in the dental world since the age of 17, drops solid gold with an occlusion tip (hint, minute mark 11:42), as well as the...  Read More
055: We Get What We Tolerate
What limiting beliefs are you living by? Kiera walks through the topic of growth, sharing a personal experience with one of the doctors she’s been coaching for the past few months. Now she’s sharing that message with you. Are you the best doctor? Office manager? Treatment coordinator, scheduler,...  Read More
054: Marketing: Give it Enough Time to Work, but Not Too Much to Destroy
Lauren Edvalson, CEO of Edvalson Marketing, shares a ~ton~ of marketing goodness in this episode. Her number one tip? Communication! That’s communication between the doctor and the marketing company, the doctor and the team, and the office and the community. How many times has your business written...  Read More
Investigating Disinvestment Events in Site Selection
I know this is going to be over the heads of those who are just trying to determine whether the competition ratios are good or bad.  I get that.  But sometimes you need to consider methodologies of site analysis that are for grown-ups.  You are putting a great deal of money into this process and...  Read More
I want to offer you hope. I also want to offer you clarity. I’ll start with clarity. The standard dental office is frightening. It scares your patients. It scares your staff. It scares even the doctors. Return too soon, and you risk the health and wellbeing of patients and team. Go back too late,...  Read More
Why You Need to Discover Your Story with Joshua Scott
            Why You Need to Discover Your Story What’s your story? Every dental practice has a story and sharing your story with patients can do remarkable things for the growth of your practice. But, how can you tell your story in the most authentic way possible? Joshua Scott, the CEO of...  Read More
Episode 123: The #1 Thing Repelling Patients Post COVID-19
As dental professionals, we are all well aware of the changes that have occurred in our practice due to COVID-19, but what are our patients thinking? Co-host Dave Pryor returns in this episode to bring the patient perspective on the new way of dentistry.  The #1 Thing Repelling Patients Post...  Read More
Fear Not - You're a Dentist
The times, they are a-changin' ... and you've got this.   Read More
DIY Expert Dental SEO Part III: Content
Name, Address and Phone (NAP) NAP should be be on every page of your website and marked-up with a code called "schema". Schema mark-ups improve the way Google and other search engines read and represent your page in search results. .There are specific types of schema markups for local businesses....  Read More
Categories: Marketing
Post-Covid-19: How to Get Cash Flow Back as Fast as Possible
            If there’s one thing that’s sure in a post-covid-19 world, it’s that the future of dental practice cash flow will be different. That doesn’t mean it has to be worse, just different. So how do we position ourselves to ensure the future of our practices will be strong? One way is to be...  Read More
Civil Unrest, Crime, and Site Selection
Doctors have brand new challenges in this brave new world.  They have to deal with a post-pandemic world, civil unrest, and a world filled with crime and changed demographic facts.  This episode deals with a few of these new factors all dentists have to face (even orthodontists!)   Read More
Maintaining Business Practices with New Guidelines
As a dental practice owner you're used to practicing within agency guidelines from OSHA, HIPAA, the ADA and CDC but these requirements certainly look different now than they did 3 months ago. As you are getting back to managing your practice, navigating all of the added guidelines can be...  Read More
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