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A FREE Turnaround Challenge for Dentists!
We get it—running a dental practice is demanding. From managing a full schedule to leading a team and still trying to find time to grow, it’s a lot. That’s exactly why we created the  This is a free email-based challenge designed to help dentists like you get fast, meaningful wins—without having to...  Read More
Episode #1,009: Becoming the Dentist Your Community Chooses
Kiera talks with Chief Operations Manager Jeff and Dr. Andrew Sugg of Green Park Dentistry about identifying your dreams as dental leaders, and finding the path to get there. Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today is such a...  Read More
Episode #1,008: Is Your Office Manager THIS Effective?
Tiff and Dana give guidance on how to successfully manage a practice through an office manager, including long-term business vision, powerful leadership, productive systems, and a ton more. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A Team listeners. Dana and I are...  Read More
Episode #1007: Accountability Is as Easy as 1-2-3
Kiera gives tips to get your practice to become one where team members have accountability and ownership.          Set clear expectations and empower decision-making.               Create measurable goals.               Celebrate those who achieve.      Episode resources: Transcript: Kiera...  Read More
This Doctor went from 5 Ops to 17!
What does it REALLY take to build your dream practice? One that grows beyond the ops, develops leaders at every level, and becomes the community’s top choice. Let me introduce you to Dr. Andrew and Jeff, two dental professionals who did exactly that. When we first met, they had a five-operatory...  Read More
How This Office Manager Helped a Practice Scale by $800K in 1 Year
In the world of dentistry, most practice growth stories start with better systems—but they only succeed with better leadership. At The Dental A Team, we believe your systems should be smart, but your leadership should be sharper. Because it’s not enough to simply manage the chaos—you need someone...  Read More
Building Ownership & Accountability in Your Dental Team
Let’s be honest—many dentists are feeling stretched thin. The team’s underperforming, accountability is spotty, and it can feel like everything falls on the doctor’s shoulders. One of the most common pain points we hear from practices across the country? “I just want my team to take ownership and...  Read More
Episode #1,005: These Are the Latest Practice Profitability Trends
Kiera and Dana perform a practice autopsy mashup. In this episode, they specifically take a look at multi-location practices, and how to make all of them profitable instead of just one or two. Topics discussed include overhead, associates, marketing, and more. Episode resources: Transcript...  Read More
Episode #1,004: How to Actually Implement That CE You’re So Jazzed About
Tiff and Britt dive into the nitty-gritty details of turning all that CE energy you have into an implementable system in your practice. They give insight on establishing a point person, training the team, identifying patients, and more. Episode resources: Transcript: The Dental A Team...  Read More
Identifying Sleep Apnea in Your Practice
In recent years, dentistry has evolved from a tooth-focused profession into a vital part of whole-body healthcare. One area where dental professionals can make a powerful impact is in the early detection of sleep apnea—a serious condition that often goes undiagnosed. Since dentists often see their...  Read More
Episode #1,002: This Is How You Stop Over-Complicating Case Acceptance
Tiff and Britt explain the right way to achieve case acceptance — without over-complicating or over-simplifying. Getting this down will increase trust among team members and help keep your schedules on track. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team...  Read More
What Truly Makes a Successful Leader?
As dental consultants who've worked with hundreds of practices, we constantly get asked: "What makes a successful dental practice?" While strategies and systems are crucial, the answer often starts with one key factor: leadership. At our recent Dental A Team Virtual Summit, we pulled back the...  Read More
How to Make Patient Education Work in Your Practice
Most dentists know how to deliver excellent clinical care—but what if one of the biggest game-changers for your practice isn’t the procedure itself? Patient education is one of the most underrated tools for building trust, improving outcomes, and increasing treatment acceptance. Here's how putting...  Read More
How to Escape “Cash Flow Row” Before Burnout Takes Over
Let’s get honest: Cash flow issues don’t just hurt your P&L—they crush your mindset. If you’re feeling like you’re barely making payroll, constantly watching your account balance, or secretly dreading the first of the month, you’re not alone. We call it “Cash Flow Row” in our consulting company,...  Read More
Top of My Game: What’s Next (E.249)
What’s next when you’re at the top of your game? That’s the question Dr. Bruce Baird tackles in this solo episode of the Productive Dentist Podcast. It’s not about burnout. It’s not about struggling. It’s about clarity when you’ve already built the success you dreamed of. Bruce speaks directly to...  Read More
From CIA to Chairside: Reaction Episode (289)
“Presence is power—but not the kind people fear. It’s the kind that earns trust.” ~Dr. Maggie Augustyn In this reaction episode to Moment 207 of The Diary of a CEO, the Productive Dentist Podcast team unpacks CIA communication strategies through the lens of patient care, team dynamics, and...  Read More
Episode #998: The Secret to Maximizing the Limited Exam
Tiff and Kristy discuss how to best support patients during limited exams, including centering your own team’s frame of mind, creating proper triage protocol, building trust through communication, and more. Episode resources: Transcript Tiffanie (00:00) Hello, Dental A Team listeners. We are...  Read More
What the YES Model Taught Us
It’s not every day you hit 1,000 of anything—especially podcast episodes! But here we are. The Dental A Team just crossed a milestone we’re incredibly proud of: 1,000 podcast episodes helping dentists and teams lead better, grow stronger, and build practices that truly serve their lives. Looking...  Read More
Stop Letting Credit Card Fees Eat Your Profits
If you’re running a dental practice, you already know this: every percentage point matters. Between rising labor costs, inflation, and insurance challenges, many offices are feeling the squeeze. But one area most dentists overlook? Credit card processing fees. We recently sat down with Mark...  Read More
Smart Strategies for Accommodating Emergency Appointments in Your Dental Practice
Emergencies happen—and when they do, how your dental team responds can make all the difference. Accommodating emergency appointments effectively not only helps patients in pain but also positions your practice as a trusted, responsive, and compassionate provider. Here are some simple, strategic...  Read More
Episode #997: Make Dentistry Economics Understandable Again
Fred Heppner of  is back for part 2 of his chat with Kiera! Life comes at you fast, and sometimes, it comes in the form of a surprise. Kiera and Fred talk about creating an exit strategy today for your departure from dentistry, as well as what the economics look like for moving on from a...  Read More
Who Really Owns Your Dental Data? (E.288)
“What if your software vendor is holding your patient records hostage—and you didn’t even know it?” ~Dr. Bryan Laskin In this explosive episode, Regan Robertson, Dr. Maggie Augustyn, and Dr. Chad Johnson sit down with tech visionary and dentist Dr. Bryan Laskin to unpack one of dentistry’s most...  Read More
Episode #996: Buy or Sell Your Practice Without All the Drama
Kiera is joined by Fred Heppner of  to talk through dental practice transitions. Their conversation includes when you should start thinking about your transition, what the economic outcomes will be any way you go, what a private indemnity group is (and how it can help), and more. Episode...  Read More
Future-Proofing Your Practice: Transitions, Associates, and the DSO Decision
In today's ever-evolving dental landscape, planning for your practice's future is no longer optional—it's essential. Whether you're years away from retirement or entertaining DSO offers now, how and when you transition out of dentistry can make or break the legacy you've worked so hard to build. We...  Read More
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