Blog Posts

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How to Pay Your Hygiene Team: Compensation Models That Work
Hygiene compensation remains one of the most debated and sensitive topics in dental practices. Get it wrong, and you risk burnout, poor morale, and turnover. Get it right, and your hygiene team becomes one of the most profitable and productive parts of your practice. So what’s the right hygiene pay...  Read More
Raises + How to Give Them Correctly
Kiera walks listeners through the science of giving raises without breaking the bank or falling into the feel-good trap. She gives three steps to implement around the topic of raises:          Know your numbers               Raises are earned; they’re not automatic               Communicate with...  Read More
How to Give Team Raises Without Crushing Your Cash Flow
Giving raises doesn’t have to wreck your budget or your peace of mind. But too many practice owners make raise decisions based on emotion, guilt, or desperation rather than strategy. Done well, raises can boost retention, morale, and culture. Done wrong, they can destroy profitability and create...  Read More
Plan Now to Build a Stronger Practice Foundation in 2026
August often signals a pivotal moment in the dental calendar. It feels like the year is winding down, yet it's also a starting line for what comes next. While many practices are still working toward current-year goals, now is the ideal time to begin planning for 2026. Waiting until December or...  Read More
Avoid These Delegation Pitfalls
Re-releasing a DAT listener favorite! The Dental A Team is seeing a lot of burnout across practices we visit, so Kiera’s here to offer tips about delegating. Just because you can do a bunch of tasks doesn’t mean you should. Kiera provides DAT insight on the best/easiest way to delegate, how to...  Read More
The Patient First Podcast Episode 178: Announcing the Launch of “Unfair Care,” a Book That Will Empower Patients Like Never Before
Get ready for my most exciting and ambitious project to date: my new book, Unfair Care—Get the Healthcare You Deserve in a System Designed to Fail You. In this episode of The Patient First Podcast, I’m thrilled to announce the upcoming launch of my latest book in a series of industry-shaking...  Read More
Delegation: The Overlooked Strategy for Scaling Dental Practices
One of the most underutilized yet powerful growth strategies in dental practices is effective delegation. When done right, it boosts team efficiency, reduces burnout, and creates room for both leadership and operational excellence. But too often, delegation is avoided due to fear of losing control,...  Read More
From Marine Corps to Dirty Dental Details: Uncovering Hidden Compliance Risks with Deanna Otts-Whitfield
Concerned about potential compliance violations hiding in plain sight at your practice, but not sure where to start or what you might be missing? Many dental practices operate under the dangerous assumption that following basic protocols learned in school is sufficient, while unknowingly...  Read More
3 Systems Every Productive Practice Has in Place
High-performing practices don’t happen by accident, and in this episode, Kiera shares the steps that the most successful practices put in place to get there.  Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and I hope today is just an...  Read More
Kiera Dent: The Empty Millionaire
Kiera shares a personal experience of reaching an incredible milestone but feeling depleted — and how she changed what being fulfilled meant. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera and I feel like today's podcast is going to be, I...  Read More
Stop Avoiding Talking About Compliance
Tiff and Kristy take a look at patient privacy and the regulatory compliance associated with that privacy, including HIPAA and OSHA. They touch on their own experiences with compliance, how to better educate your practice, what not to do, and more. Episode resources: Transcript:  The Dental...  Read More
3 Systems Your Practice Should Have in Place
High-performing dental practices don’t happen by chance. They’re built on foundational systems that support profitability, reduce stress, and create consistent patient care. After working with hundreds of practices across the country, one pattern is clear: the most productive teams run on these...  Read More
The Empty Millionaire: Why Hitting Financial Goals Isn’t Enough
Many dentists dream of the day their practice crosses the million-dollar threshold. It often looks like freedom, peace, and happiness. But for too many, the reality is the opposite. What was supposed to be a peak becomes a pause. Instead of fulfillment, there’s fatigue. Instead of celebration,...  Read More
HIPAA, OSHA, & Beyond: A Fun Guide to Dental Compliance
Let’s face it: when you hear HIPAA or OSHA, your brain probably thinks "paperwork" or "penalties." But compliance doesn’t have to be overwhelming or dull. At The Dental A Team, we believe regulatory compliance should protect your practice and patients while fitting seamlessly into your systems. So,...  Read More
Dentistry Innovations You Need To Be Aware Of
Tiff and Dana discuss how dental practices are being innovative in 2025, including A.I., apps, and other technologies that will streamline the busy work and help teams focus on being human. Episode resources: Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. Dana and I...  Read More
Infection Control Innovations
Infection control isn’t just a checklist—it’s a system. At Dental A Team, we’ve worked with hundreds of practices across the country, and one thing is clear: when your infection control is DIALED IN, your team runs more confidently, your patients feel safer, and your practice stands out! Whether...  Read More
The 1% Rule for Practice Owners
Kiera and Tiff discuss chipping away at your goals and problems in small pieces, and how this can stack habits in a way that’s not completely overwhelming. This can be applied to your personal life or your practice life! Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team...  Read More
What Dentists REALLY Need to Hear About Mental Health
Tiff and Dana discuss the impacts mental health has on the dental industry, including how to take a step back and re-center yourself, maintaining a positive mindset, setting up a team of delegation and accountability, and more. Episode resources: Transcript: The Dental A Team (00:00) Hello,...  Read More
What Can Dentists Do to Prevent Burnout? 5 Real-World Solutions
Being a dentist can be incredibly rewarding, but it also comes with its share of stress. Demanding patients, long hours, and the pressure to be perfect can feel like a lot. But don’t worry, we’re here to help you avoid burnout, enjoy dentistry, and keep the smiles coming–both for your patients and...  Read More
The Diagnostic Drift That’s Destroying Your Value (E.151)
What This Episode Reveals Your philosophy of care doesn’t live in your team’s heads. It lives in yours. When that happens, diagnostic drift begins. Small inconsistencies pile up. Treatment quality slips. Patients hesitate. Left unchecked, it erodes patient outcomes and the long-term value of...  Read More
How Leadership and Tax Strategy Drive Profitability
What really separates high-performing dental practices from the rest? It’s not geography. It’s not your specialty. And it’s definitely not a magic marketing bullet. According to CPA Morgan Hamon, and backed by our experience consulting with practices, it’s leadership. Whether you're a GP in a small...  Read More
Unlike pharmaceuticals, medical devices require a distinct development pathway focused not only on biological interaction but also on function, usability, and mechanical reliability. For a medical device to be cleared for patient use, it must first pass through a rigorous and often layered set of...  Read More
Dear Doctor/Office Staff,   Delta Dental of Wisconsin has recently retained the services of Verifiable, a nationally recognized healthcare practitioner Credentials Verification Organization (CVO). Verifiable is contracted to collect and verify credentialing information on our behalf. A requirement...  Read More
Patients Don’t Buy Dentistry. They Buy Trust (E.294)
What This Episode Reveals Dr. Michael Sonick joins hosts Dr. Chad Johnson, Dr. Maggie Augustyn, and Regan Robertson to expose the real reason most treatment plans stall Patients feel like a case, not a person This episode is a masterclass in human-centered dentistry Why emotional presence...  Read More
Dental Tourism: Is It a Bargain or a Risk? Real Stories and a Dentist’s Take
At first glance, it sounds like the deal of a lifetime, fly to a beautiful country, get a brand new smile for a fraction of the cost and maybe even throw in a beach day or two. But when it comes to repairs. As a  in Canada, I have seen my fair share of patients who have come home from overseas...  Read More
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