Podcast/Blog Posts

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Overcoming Burnout in Dental Practices
Burnout is a real challenge many dental professionals face, but it doesn’t have to be a permanent state. Whether you’re a practice owner, a dentist, or a team member, recognizing the signs and knowing how to overcome burnout can make a significant difference. Let’s explore the telltale signs and...  Read More
Sustainable Dentistry: Easy Ways to Make Your Practice More Eco-Friendly
As healthcare providers, dentists have a unique opportunity to reduce waste, conserve resources, and promote sustainability—all while delivering top-notch care to patients. The good news? Making your practice more eco-friendly doesn’t have to be complicated or expensive. Small, intentional changes...  Read More
The Silence That Nearly Took Me (E.281)
Content Warning: This episode discusses suicide and suicidal ideation. If that’s difficult for you to hear right now, we encourage you to pause or skip this episode and take care of your mental well-being. Earlier this year, Dr. Maggie Augustyn published an article titled The Silence That Nearly...  Read More
How to Create an Exceptional Patient Experience
Most patients don’t know what makes a great filling or crown, but they always remember how they felt in your care. The way you communicate, the ease of scheduling, and the trust you build are what truly define an exceptional patient experience. Many practices put heavy focus on new patient...  Read More
Episode #973: Dr. DiPilla’s Cosmetic to Holistic Dentistry Journey
Kiera is joined by Dr. Robert DiPilla to talk about his world of dentistry, including the transition from cosmetic to holistic services, how he educated his patients, lessons learned during his multi-practice ownership, and more. About Dr. DiPilla: Dr. Robert DiPilla studied dentistry at the...  Read More
Finding Our Way Back (E.280)
“Wherever you go, there you are.” - Dr. Maggie Augustyn Relationships don’t fall apart overnight. They unravel slowly through unspoken needs, unmet expectations, and the quiet distance that builds when life gets too full. In this powerful episode, Dr. Maggie Augustyn and Regan Robertson sit...  Read More
The Future of Modern Dentistry: Elevate Your Practice with Proven Strategies
In an evolving dental industry, staying ahead requires a combination of cutting-edge techniques, strong patient relationships, and a forward-thinking approach to practice management. Dr. Robert DiPilla, a seasoned expert with decades of experience, shares valuable insights on optimizing growth,...  Read More
Saving Marriage from Success (E.279)
"The default should be your relationship. Everything else is a decision." – Scott Augustyn Behind every high-achieving dentist, there’s often a spouse navigating the unseen costs of success. In this deeply personal episode, Dr. Maggie Augustyn sits down with her husband, Scott Augustyn, to pull...  Read More
Episode #965: 3 Steps For a Smooth + Successful Associate Onboarding
Bringing on an associate is a big move for any practices, and while the benefits fill out a long list, the way it’s done will have lingering impacts, for better or worse. Kiera gives three actionable tips on how to make the transition a smooth one for all involved. 1. Find an associate who fits...  Read More
The Best Dental Podcasts for Growth-Minded Dentists
In the world of dental podcasts, there are many options to choose from, but if you're a dentist looking for actionable advice, real-world strategies, and expert insights, then The Dental A Team podcast is your ultimate go-to resource. Hosted by Kiera Dent, a seasoned dental consultant and CEO of...  Read More
Episode #964: Happy National Dentist's Day!
Kiera reminds dentists to prioritize wellness and support in their day-to-day. Episode resources: Transcript: Kiera Dent (00:01.006) Hello, Dental A Team listeners. This is Kiera and happy National Dentist Day. I felt like today would be such a great day for us to highlight how we can...  Read More
Episode #962: 3 Simple Steps to Boost Team Culture
Kiera shares a secret weapon to high morale in the office place: celebrations. There are three steps to maximize the fun while keeping everything running smoothly: 1. Create a birthday and celebration system. 2. Incorporate monthly team events. 3. Make recognition public and consistent. Episode...  Read More
Optimizing claims for the BEST returns
Are you tired of insurance companies dictating what your collections ratios look like? So are we! While we can’t control every aspect of this issue, there are a few spaces that you do have some control over, and hey, why not control what you can?! Take charge by optimizing your claims and...  Read More
Hiring & Training Made Easy (E.276)
Join Regan Robertson in an insightful conversation with Dr. Adrienne Reynolds, Chief HR Officer at Productive Dentist Academy and the visionary behind Dental TQ. In this episode, Adrienne discusses how traditional HR in dentistry often seen as the “internal police” can be transformed through...  Read More
Boost Team Morale: Celebrations in Dental Practices
Building a thriving practice isn’t just about great clinical skills or efficient systems—it’s also about creating a positive, engaged team culture. And one of the most underrated tools for strengthening your team? Celebrations in dental practices. If you want a happier, more engaged team, it’s time...  Read More
Turning Dental Challenges into Opportunities
Every dental practice faces challenges, but the most successful ones know how to turn problems into opportunities. Whether it’s scheduling inefficiencies, high overhead costs, or patient retention challenges, the key to growth is not just identifying the problems but also finding effective...  Read More
When was the last time you read a pamphlet at a doctor’s office and thought, “Wow, this was genuinely helpful”? Thought so.  Patient educational materials often feel like they were written for robots rather than humans, which completely defeats their purpose. Designing these materials...  Read More
Episode #958: Hiring Hygienists in Today’s Economy
Kiera and Britt have a deep discussion on the ins and outs of hygiene right now, including what’s on hygiene grads’ minds, the right ranges for skill sets, how different practices are staying scrappy amid the dearth of hygienists, and more. Episode resources: Transcript Kiera Dent...  Read More
The Patient First Podcast Episode 163: Copper Penny Consulting CEO Amy Wood Exposes the Level of Data Security Risk That Dental Practices Are Facing
HIPAA training and talk about data security might not be the most exciting topics in dentistry, but they could lead to more excitement than you want, if you neglect them. In this episode of The Patient First Podcast, Copper Penny Consulting CEO Amy Wood shares her own horrifying true story of...  Read More
How to Hire and Retain the Right Hygienists
One of the biggest challenges dental practices face today is to hire and retain great hygienists. With rising wages, increasing demand, and shifting expectations, many practices find themselves in a difficult position—how do you attract top-tier hygienists while maintaining practice profitability?...  Read More
Episode #955: Spread Love Like Confetti
It’s not difficult to enter a practice and feel whether a team is synergistic and they love each other versus if they have animosity and do not get along. Kiera gives advice for spreading love to team members and patients, and establishing a culture of appreciation beyond Valentine’s Day. ...  Read More
Reframing Addiction in Dentistry (E.273)
“Connection and community is really the anti-drug for everything.” ~Evan Rosenthal, M.S., L.P.C.C., L.A.D.C. In this compelling episode of Everyday Practices, hosts Regan Robertson, Dr. Chad Johnson, and Dr. Maggie Augustyn welcome therapist Evan Rosenthal for a frank and illuminating discussion...  Read More
When you  for the first time, you’ll acquire an entirely new vocabulary along the way. There are many key terms and acronyms that come with the territory of Mergers & Acquisition (aka “M&A”...can’t say we didn’t warn you!) Between legalese and financial terms, you’ll basically acquire a new...  Read More
When you  for the first time, you’ll acquire an entirely new vocabulary along the way. There are many key terms and acronyms that come with the territory of Mergers & Acquisition (aka “M&A”...can’t say we didn’t warn you!) Between legalese and financial terms, you’ll basically acquire a new...  Read More
How Being Cheap Costs You Big – with Dr. Andres Gamboa (E.272)
Most Dentists Unknowingly Limit Their Own Growth Stuck in outdated thinking, hesitant to invest, and struggling to break through to the next level of success. Dr. Andres Gamboa’s Journey to 30% Growth Dr. Andres Gamboa had a solid practice, but he knew there was more potential. After attending...  Read More
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