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Our National Hygiene Conundrum
Current State: A confluence of events over the last several years has created the most challenging workforce environment to date for practices seeking to hire and retain dental hygienists (“RDH”).            The COVID Era caused middle-level providers across all healthcare verticals to leave their...  Read More
The Surprising But Critical Key To Profitability
Morgan Hamon, co-founder and president of EAG Dental Advisors, returns to the podcast to talk about dentistry financials. As a CPA, Morgan pulls from his experience to talk with Kiera about what it takes to be profitable (beyond revenue and expenses). Episode resources: Transcript: Kiera...  Read More
Medical Practice Group Retirement Plans: The Good, the Bad and the Ugly
Medical practice retirement plans typically have more assets than the plans of other non-medical businesses with a similar number of participants. And with most of the assets held by the partners/owners, it should come as no surprise that one of the biggest reasons why medical practice plan...  Read More
Why Cash Accounting is Holding You Back (E.296)
WHAT THIS EPISODE REVEALS “Most dentists are flying blind because they don’t see the real financial picture. Cash-based accounting was never designed to run a business. Big groups know that and they use accrual accounting to win.” - Ken Kaufman. In this episode, Ken shares why accrual...  Read More
THIS is the 2025 Difference-Maker For Practices
Tiff and Dana perform a practice autopsy of sorts — one of Dana’s star students, and what’s been put in place to help them thrive. The two discuss key systems, metrics, leadership, and how to stay committed to all of it. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A...  Read More
The Diagnostic Drift That’s Destroying Your Value (E.151)
What This Episode Reveals Your philosophy of care doesn’t live in your team’s heads. It lives in yours. When that happens, diagnostic drift begins. Small inconsistencies pile up. Treatment quality slips. Patients hesitate. Left unchecked, it erodes patient outcomes and the long-term value of...  Read More
Break Through the $1 Million Bottleneck!
Kiera gives advice to those practices stuck in the $1 to $2 million range (because the same problems tend to apply). These hurdles can often be addressed in the leadership, systems, and mindset arenas, and Kiera spells out specific steps your practice can implement today to burst through the...  Read More
Talk Smarter: How AI Is Reshaping Dental Communication
First impressions start long before the patient sits in your chair. They begin with a phone call, a text, or a message through your website at 10:30 p.m. on a Sunday. It’s not just about convenience anymore—it’s about being responsive, reliable, and professional 24/7. But let’s be honest: most...  Read More
1671 Golf, Growth, and Getting Started with Dr. Matt Vogt : Dentistry Uncensored with Howard Farran
Dr. Matthew Vogt started his practice The Dentists at Gateway Crossing in 2018 (signing the lease the week after graduating dental school). Today, the practice has grown to a team of nine employees and associate, becoming a pillar of the greater Indianapolis community. In 2023, Matt Vogt joined...  Read More
How Leadership and Tax Strategy Drive Profitability
What really separates high-performing dental practices from the rest? It’s not geography. It’s not your specialty. And it’s definitely not a magic marketing bullet. According to CPA Morgan Hamon, and backed by our experience consulting with practices, it’s leadership. Whether you're a GP in a small...  Read More
Getting Into Competitive Dental Specialty Programs with Dr. Darwin Hayes
Getting Into Competitive Dental Specialty Programs Or Watch on YouTube In this episode of The Efficient Practice Podcast,  I chat with The New Dentist Coach, Dr. Darwin Hayes—an expert in helping dentists and dental students increase their chances of matching into competitive specialty...  Read More
Breaking Through the $1M+ Plateau
You became a dentist to create a great life, not to feel stuck, overwhelmed, or like your practice is dragging you down. Yet here you are, hovering around $1M or maybe $2M in collections and wondering, “Why can’t we grow past this?” The truth? Most practices plateau for the same reasons. Whether...  Read More
Dental Practice Went From $750K To $2.4M
We’ve all seen it, a practice with heart, talent, and potential... but struggling to grow past a ceiling. One of our Dental A Team clients was in that exact position just 3 years ago. Today? They grew from $750,000 to $2.4 million! Here's how they did it and how you can replicate their path. Where...  Read More
Job Descriptions Might Be Costing You Great Hires (Part 3: Creating Job Descriptions)
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure—creating confusion, legal risk, and missed hiring...  Read More
Building Trust at Every Touchpoint: The Patient-Obsessed Practice Blueprint | Santosh Patel | 563
Your patient journey feels fine, right? Website looks good (check) Team’s friendly (check) Office is clean (check) But here’s the real question… Are patients actually feeling that at every step—or just at the parts you can see? In this episode, I sit down with Santosh Patel to talk about:  ...  Read More
How Many New Patients Does Your Dental Practice Really Need?
It’s common for dental teams to set targets like “30 new patients a month." But where does that number actually come from? Too often, that goal is based more on hope than data. If you want your growth strategy to be sustainable, you need to start by asking: How many patients are you losing each...  Read More
What Makes a Practice Stand Out? How Personalized Care Drives Patient Loyalty
In today’s competitive dental landscape, where patients have more choices than ever, what truly sets a dental practice apart isn’t just state-of-the-art equipment or a sleek office—it’s the human touch. Personalized care has become the cornerstone of long-term patient retention. Practices...  Read More
10 Practices in 2 Years?!?
Re-releasing a DAT listener favorite! Dr. Lewis Chen is aboard the Dental A-Team! Dr. Chen has become an extremely successful dentist in a short amount of time — like, 10-practices-in-two-years successful. He shares with Kiera what he did differently to find his success, including utilizing the...  Read More
Living Will / Last Will & Testament - Practice Owners Need This!
In wake of the recent Texas Floods and how it has hit my family personally, I felt I needed to post something about the importance of preparing for if the unexpected ever hits home for you/your family.  One crucial piece of advice I give my clients, especially after experiencing firsthand the...  Read More
Episode 174: The Secret to Thriving in Dental Practice: A Conversation with Andrew Johnston
The Jameson Files 174 - Hygiene Success Strategies with Andrew Johnston, RDH - co-founder of the A Tale of Two Hygienists podcast Podcast Host and Guests: Carrie Webber and Cody Johnston, RDH See What’s New from Jameson: 00:00 Introduction and Guest Welcome 01:01 Andrew's Podcast Journey 02:22...  Read More
Money: The Mirror of Our Mindset (E.295)
“Money is never about money. It’s the reflection of how you see yourself, your worth, and the world around you.” ~ Allison Lacoursiere Money isn’t just numbers on a spreadsheet. It reflects your beliefs about worth, success, and possibility. In this transformative episode, Allison...  Read More
Keep Those Supply Costs Down With This Piece of Advice
Kiera is joined by Ted Osterer of Synergy Dental Partners to talk about the money field of dentistry in this moment of 2025, including tariffs, negotiating and raising fees, finding supplies, and more. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners. This is...  Read More
Your Schedule is Costing You More Than You Think (E.150)
WHAT THIS EPISODE REVEALS Most dentists think they’re building value by staying busy. But what if your schedule is actually eroding it? In this powerful conversation, Victoria Peterson and Dr. Bruce Baird uncover why most dental schedules run on autopilot — and how this hidden dysfunction limits...  Read More
Don’t You Dare Shift Those 2025 Goal Posts
Tiff and Kristy talk about revisiting those goals your practice set at the beginning of 2025, and if you’re falling short, discuss how to get back on track. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. I am so excited to be back here today. I've...  Read More
Part 5 Getting Started with UDC—We’ve Built the System So You Don’t Have To
You’ve heard the benefits—predictable revenue, happier patients, and less admin chaos. But the question most providers ask is: “Where do I even begin?” That’s where United Dental Coop (UDC) comes in. Step 1: Onboard with Ease UDC walks you through every step—plan design, pricing guidance,...  Read More
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