Podcast/Blog Posts

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Smart Hiring Strategies in Today’s Dental Market
Hiring in dentistry has become one of the most difficult challenges practices face today. Whether it’s finding hygienists, assistants, or strong front office team members, many practices are feeling the squeeze of a competitive and limited market. The good news: with the right mindset and approach,...  Read More
What is the future of dentistry?
As technology advances, many industries are already reaping the benefits. In the medical field, one good example is the precision robots that can handle delicate surgeries. But what about the dental field? Artificial intelligence  No prediction list can be complete without artificial intelligence....  Read More
Categories: Office Design
Office Autopsy: How to Know If You’re Producing Enough
Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more. Episode resources: Transcript: The Dental A Team (00:00)...  Read More
The Non-Annoying Referral Approach Every Dental Specialist Needs | Part 2 | GMS
What if I told you that the reason your referrals feel flat or forced isn’t because you’re “bad at asking", but because you’re asking the wrong way? In this episode, we reveal the exact referral scripts that flip awkward cold requests into genuine professional alliances. Imagine: -...  Read More
How to Pay Your Hygiene Team: Compensation Models That Work
Hygiene compensation remains one of the most debated and sensitive topics in dental practices. Get it wrong, and you risk burnout, poor morale, and turnover. Get it right, and your hygiene team becomes one of the most profitable and productive parts of your practice. So what’s the right hygiene pay...  Read More
Why Your Practice Feels Broke at $2M
It’s a common and frustrating reality: collections are high, the schedule looks packed, yet there’s barely enough left over for the owner at the end of the month. If you’ve ever looked at your practice numbers and asked, “Where is all the money going?”, you’re not alone. We’ve walked hundreds of...  Read More
From Patient Volume to Patient Value: Growing an Efficient Practice Without Team Burnout | Dr. Ahad Ahmed | 569
What really happens when an experienced dentist partners with a younger one? For Dr. , it wasn't just about expanding the business. He reveals how this collaboration completely reshaped his leadership style and challenged his old ways of thinking. Did it lead to a clash of egos and ideas or did...  Read More
Raises + How to Give Them Correctly
Kiera walks listeners through the science of giving raises without breaking the bank or falling into the feel-good trap. She gives three steps to implement around the topic of raises:          Know your numbers               Raises are earned; they’re not automatic               Communicate with...  Read More
Branding Your Practice with Intention and Impact
Kiera is joined by Dr. Zaneta Hamlin, owner and founder of Cusp Dental Boutique. Dr. Zaneta, who built her practice from the ground up, shares with Kiera her journey, reflecting on what got her to this point and what she would’ve changed and focused more on if she were to start over again. Plus,...  Read More
The Only Checklist You Need For 2026
2026 might still seem like a ways off, but now is the time to start chipping away at preparation. Tiff and Kristy walk practices through what to do to be ready for a fresh start come January 1. They talk about lag and lead measures, what to put on your calendar now, fee schedules, and a ton more....  Read More
How to Give Team Raises Without Crushing Your Cash Flow
Giving raises doesn’t have to wreck your budget or your peace of mind. But too many practice owners make raise decisions based on emotion, guilt, or desperation rather than strategy. Done well, raises can boost retention, morale, and culture. Done wrong, they can destroy profitability and create...  Read More
Branding That Builds Loyalty
In a saturated dental market, most practices blend into the background. But not this one. When Dr. Zaneta Hamlin launched her scratch-start practice, she set out to build more than a dental office, she built a full brand experience that patients talk about, share, and stay loyal to. Here’s how she...  Read More
How Ohana Dental Implant Centers Make Every Patient Feel at Home | Tom Gonzalez | 568
 How do you train your team to treat every implant revision, tough conversation, and follow-up call like they’re caring for their own family and make it happen in every location, every time? Most practices think “patients first” means being friendly and providing great service. But at Ohana...  Read More
Avoid These Delegation Pitfalls
Re-releasing a DAT listener favorite! The Dental A Team is seeing a lot of burnout across practices we visit, so Kiera’s here to offer tips about delegating. Just because you can do a bunch of tasks doesn’t mean you should. Kiera provides DAT insight on the best/easiest way to delegate, how to...  Read More
Delegation: The Overlooked Strategy for Scaling Dental Practices
One of the most underutilized yet powerful growth strategies in dental practices is effective delegation. When done right, it boosts team efficiency, reduces burnout, and creates room for both leadership and operational excellence. But too often, delegation is avoided due to fear of losing control,...  Read More
Successfully implement new procedures without overwhelm
Thinking about adding new services to your dental practice like sleep apnea treatment, Botox, or same-day crowns, but unsure how to make it work without creating chaos? You’re not alone. Many dentists want to elevate their practices with high-demand services but hit roadblocks when it comes to...  Read More
3 Systems Every Productive Practice Has in Place
High-performing practices don’t happen by accident, and in this episode, Kiera shares the steps that the most successful practices put in place to get there.  Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and I hope today is just an...  Read More
Kiera Dent: The Empty Millionaire
Kiera shares a personal experience of reaching an incredible milestone but feeling depleted — and how she changed what being fulfilled meant. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera and I feel like today's podcast is going to be, I...  Read More
Stop Avoiding Talking About Compliance
Tiff and Kristy take a look at patient privacy and the regulatory compliance associated with that privacy, including HIPAA and OSHA. They touch on their own experiences with compliance, how to better educate your practice, what not to do, and more. Episode resources: Transcript:  The Dental...  Read More
3 Systems Your Practice Should Have in Place
High-performing dental practices don’t happen by chance. They’re built on foundational systems that support profitability, reduce stress, and create consistent patient care. After working with hundreds of practices across the country, one pattern is clear: the most productive teams run on these...  Read More
What Elite Dentists Are Doing That You’re Not
Kiera takes listeners behind the scenes of Dental A Team, sharing what exactly happens in Doctor Mastermind conversations. This includes unfiltered Kiera and consultants sharing top-level expertise, elite doctors sharing secrets of the trade, wealth diversification conversations, and so much...  Read More
From Transaction to Relationship: Mastering Phone Conversions and Team Building with Shelly VanEpps
Frustrated with low phone conversion rates despite investing in marketing? Many dental practices experience the painful disconnect between generating leads and actually booking appointments, often converting only 20-25% of incoming calls into scheduled patients. What if the solution isn’t just...  Read More
Dentistry Innovations You Need To Be Aware Of
Tiff and Dana discuss how dental practices are being innovative in 2025, including A.I., apps, and other technologies that will streamline the busy work and help teams focus on being human. Episode resources: Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. Dana and I...  Read More
What Does Dental Consulting Look Like?
Ever wondered what actually goes on behind closed doors in dental consulting? As practice owners, we hear a lot about systems, leadership, and profitability, but what does effective consulting really look like day-to-day? Let’s take you behind the scenes of Dental A Team consulting and show you how...  Read More
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