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From Survival to Legacy: Navigating the Lifecycle of a Dental Practice
As business owners and leaders, we're no strangers to seasons of growth, change, and reflection. Whether you're building a practice from scratch, scaling to multiple locations, or considering a transition, the lifecycle of a dental practice parallels the journey of personal evolution. This...  Read More
The Patient First Podcast Episode 174: Founder of SmartChair.AI Explains the Benefits of Tracking Dental Chair Time
As a practicing dentist, Dr. Khamir Patel is all too familiar with the challenges of juggling manual data entry with treatment time and the typical vigors of running a business and managing a team. He’s also passionate about integrating innovative technology into healthcare, making him an ally of...  Read More
How to Minimize Last-Minute Cancellations in Your Dental Practice
Few things are more frustrating than last-minute cancellations—they throw off the schedule, leave revenue gaps, and disrupt the team’s workflow. While cancellations will never be completely avoidable, proactive scheduling strategies and better patient communication can significantly reduce their...  Read More
3 Easy Ways to Boost Team Morale in Your Dental Practice
Let’s face it—dentistry can be tough. Between back-to-back patients, treatment planning, scheduling challenges, and the ever-changing landscape of insurance, it’s easy for team morale to slip. But here’s the truth: a happy, engaged dental team isn’t just a “nice to have”—it’s essential to...  Read More
Episode #988: How to Prevent 90% of Treatment Plan Objections
Today’s case acceptance focus is all about presenting the treatment plan and sequencing. Kiera shares language to use and the kind of confidence to adopt when discussing game plans with patients, and why it will stop objections in their tracks nine times out of ten. Episode resources: ...  Read More
Episode #987: Add Multiple Millions To Your Practice By Increasing This One Thing
Case acceptance is 80% psychology and 20% skill. Kiera gives tangible tips on how treatment coordinators and doctors can get in the right frame of mind for that successful case acceptance, including no more assuming someone’s financial capabilities, understanding people’s motivators, and learning...  Read More
Episode #986: Stop Letting Patients Slip Through the Cracks
Tiff and Kristy look into re-care and re-activation in practices, including adopting a healthy mindset about patient outreach, encouraging medical readiness out of those patients, and steps your team can take today to ensure scheduling happens every time. Episode resources: Transcript: The...  Read More
Proven Case Acceptance Strategies
If you're looking to boost case acceptance in your dental practice, you're in the right place. This guide delivers tactical, step-by-step strategies to help doctors and treatment coordinators present treatment plans with confidence—and get more patients to say "yes."   Start with the Right Mindset...  Read More
Case Acceptance Strategies to Grow Your Dental Practice
In today’s fast-paced world of dentistry, building trust with patients and increasing treatment acceptance is more important than ever. Case acceptance isn’t just about presenting the treatment—it’s about mindset, psychology, and helping patients understand the value of what you offer. Here’s how...  Read More
Long-Term Practice Growth: Why Patient Engagement Matters
Attracting new patients is important, but what about the ones already in your chair? Too often, dental practices pour resources into marketing while overlooking the power of patient retention. Here’s the truth: Patients who feel valued and engaged are far more likely to accept treatment, refer...  Read More
Episode #985: What It Means to Live Life On Purpose
Kiera guides listeners in an activity that will help each person be more purposeful in how they’re going about their lives, and build a path toward ultimate fulfillment at life’s end. Episode resources: Transcript: Kiera Dent (00:00.844) Hello, Dental A Team listeners. This is Kiera and I...  Read More
Episode #984: Collections Behind? Here’s How to Collect NOW
Tiff and Kristy give tips on how to catch up on those collections fast, including a day-ahead assessment and treatment plan presentation. The advice given in this episode isn’t only effective for offices concerned about collections, but any office, regardless of what their bank account looks...  Read More
Episode #983: Outside-the-Box Summertime Marketing Ideas
Kiera shares a ton of fun ideas on ways to attract and engage with potential patients in your community. These range from a killer referral program, to considering the locations of where you’re advertising, and more. Episode resources: Transcript: Kiera Dent (00:01.752) Hello, Dental A Team...  Read More
Struggling with Low Collections? 9 Ways to Get Paid Faster
If low collections are weighing down your practice’s cash flow, you’re not alone. A steady stream of timely payments is crucial to keeping your practice running smoothly—yet many dental offices struggle with overdue balances, uncollected payments, and inefficient billing systems. The good news?...  Read More
Summer Marketing Ideas to Boost Your Dental Practice
Summer slowdown? Not with these tips! If you're a dental practice looking to attract more patients and grow your brand this season, we've got a sunny lineup of creative, community-based marketing ideas that are fun, effective, and tailored to your patient base. Why Plan for Marketing Now? Many...  Read More
Episode #981: Knowing These 5 KPIs Will Keep Your Practice Successful
Kiera is a guest on the Dentalligenstia Podcast, hosted by Nick Zagar and Remy Isdaner. She talks about the connection between success and knowing your practice’s numbers for the following: 1. Production 2. Overhead 3. Collection 4. New patients 5. Case acceptance Kiera also gives tips on...  Read More
Episode #980: How To Know If Your Practice Is Thriving (Or Just Surviving)
Tiff and Kristy give listeners examples of different practices that have different definitions of ‘thriving.’ They then provide questions each practice owner (or even team member) can ask themselves to identify what success looks like for them. Episode resources: Transcript: The Dental A...  Read More
The Future of Dentistry: How to Set Your Practice up for Success
Dentistry is changing fast. From artificial intelligence to shifting patient expectations, the next five to ten years will bring some of the biggest transformations our industry has seen in decades. So the question is: are you ready to lead—or will your practice be left behind? At the Dental A...  Read More
Building a Thriving Dental Practice
If you're a dental practice owner or aspiring to become one, you know how overwhelming and exhilarating it can be to navigate the path from startup to sustainable success. On a recent episode of the Dentalligentsia podcast, Kiera Dent, CEO of the Dental A Team, shared her inspiring journey and...  Read More
Thriving vs. Surviving in Dentistry: How to Define Success for Your Practice
In the world of dentistry, defining success can look drastically different from one practice to another. Some practices are focused on financial growth and expansion, while others prioritize work-life balance or community impact. But how do you know if your practice is thriving or merely surviving?...  Read More
Episode #979: Signs You (Or Your Practice) Are Experiencing Burnout
Have you noticed signs of apathy in your practice? Does your job feel insurmountable? Kiera talks about telltale signs of burnout, how to help people bounce back from burnout, and ways to avoid burning out in the first place. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental...  Read More
Episode #978: Eco-Friendly Methods To Establish Today
Tiff and Dana walk through different dental departments and share ideas many practices have used to keep things green, including reconsidering which items actually need to be disposable, reducing paper, reusing plastic, and more. Episode resources: Transcript: The Dental A Team (00:02)...  Read More
Overcoming Burnout in Dental Practices
Burnout is a real challenge many dental professionals face, but it doesn’t have to be a permanent state. Whether you’re a practice owner, a dentist, or a team member, recognizing the signs and knowing how to overcome burnout can make a significant difference. Let’s explore the telltale signs and...  Read More
Sustainable Dentistry: Easy Ways to Make Your Practice More Eco-Friendly
As healthcare providers, dentists have a unique opportunity to reduce waste, conserve resources, and promote sustainability—all while delivering top-notch care to patients. The good news? Making your practice more eco-friendly doesn’t have to be complicated or expensive. Small, intentional changes...  Read More
Exploring Passive Income Opportunities for Dentists
As a dentist, you're no stranger to hard work and long hours. Yet, many dental professionals are now seeking ways to generate additional income outside their clinical practice. Whether it's to safeguard against unforeseen circumstances, diversify income streams, or simply fuel their entrepreneurial...  Read More
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