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Episode 255: Requested Replay: Dental Business 101
“Sometimes I’m so go, go, go, go that I forget to be in relationship with people. But, when I go back to basics, I am here to serve others.” ~Regan Robertson Today we’re talking about an Everyday Practice that any dentist can do and become more productive with a loyal patient. This is Dental...  Read More
Episode #900: Manage Your Inventory Like a Pro
So much of practice profitability comes from tracking supplies and overhead. Kiera pulls back the curtain on how practices can keep track of supplies, avoid shortages, and stay within budget. Episode resources: Transcript: Kiera Dent (00:00.59) Hello, Dental A Team listeners. This is...  Read More
Episode 132: Requested Replay: Paving the Way for Your Associate
“You have to be honest with yourself, and establish standards and your practice philosophy early. Don’t just cross them, you have to have the hard conversations, because at the end of the day it’s going to make your life better.”  ~ Dr. Jonathan Ehlers In this episode of the Investment Grade...  Read More
Episode #899: A Guide to Celebrating Your Team!
Tiff and Dana are encouraging listeners to start planning for an end-of-year celebration now to show your appreciation for the team. Their advice includes ideas that cost money, and ones that don’t! Episode resources: Transcript: The Dental A Team (00:00.756) Hello Dental A Team...  Read More
Episode 229:Requested Replay: The Motivated Team
“I want you to be able to take great care of your patients, have low stress, and have a business that you’ve always dreamed of… and that is possible!” ~Dr. Bruce B. Baird Your host, Dr. Bruce B. Baird, discusses the core principles of team motivation and rewards, offering invaluable insights he’s...  Read More
Canadian Dental Care Plan: Success or Failure?
The Canada Dental Care Plan (CDCP) is making waves across the dental industry. By providing more affordable dental care to many Canadians, it aims to expand access to much-needed treatments. But the CDCP has left many dental professionals asking questions: Is this good for my practice? How will it...  Read More
Episode #898: An Interview With the Bloody Tooth Guy
Kiera sits down with certified oral and maxillofacial surgeon Dr. Jason Auerbach, also known as  on social media. They discuss Dr. Auerbach’s love for and journey through his career, standout surgery moments, the pros and cons of building his DSO, marketing advice that will take you far, and...  Read More
Embracing Empathy in Your Career | Dr. Alan Stern
Are you a provider or a healer? In this warm and insightful episode, Dr. Alan Stern shows us the transformative power of leading with love and empathy, seamlessly balancing professional duties with genuine human connection. Dr. Stern shares actionable advice on nurturing compassion in the most...  Read More
Episode 254: Requested Replay: The Importance of Authenticity
“I began understanding that patient relationships are key, and that me being me is key. And that changed everything, but I had to be me to connect with my patients.” -Dr. Maggie Augustyn We all have ideas of what a dentist should be – knowledgeable, intelligent, in control.  But with the pressure...  Read More
Episode #897: How to Cross-Train Your Positions
Kiera talks about why it’s so critical to have two people in each department who know everything backward and forwards, as well as how to train team members to become those position experts. Episode resources: Transcript: Kiera Dent (00:00.792) Hello, Dental A Team listeners. This is Kiera...  Read More
The Key Components of Building a Community-Focused Dental Practice | Dr. Collin Myrick
How did a small-town dental practice transform into a flourishing five-doctor operation? In this episode, Dr. Collin Myrick unpacks the impressive growth of his dental practice, nestled in DeFuniak Springs, Northwest Florida. Dr. Myrick shares his journey from humble beginnings to a leading...  Read More
Episode 131: Requested Replay: Philosophy Of Care
“Figure out who you are, who you serve, and then develop your philosophy of care from there.”  ~ Victoria Peterson There are so many different metrics that we can use to measure the success of your dental practice. But if you truly want to gauge how well your practice is doing, it comes back to...  Read More
Episode #896: Roadmapping Your Goals
Tiff and Dana talk about setting yourself up for success, goal edition. When you begin to work toward your dreams for your practice, do you take an all-encompassing approach? This episode focuses on creating a roadmap for those goals to make them easier to reach. Episode resources: ...  Read More
The Patient First Podcast Episode 152: Interview with Matt Ornstein of Dental Pitch Brokerage on EBITDA vs. Cash Flow
If EBITDA is still a mystery to you, don’t worry—you’re far from alone. Plus, Matt Ornstein from Dental Pitch Brokerage is here to help with a phenomenal book and insights that he shares with us in this episode of The Patient First Podcast. Matt has extensive experience with the business side...  Read More
Episode 228: Requested Replay: What's Your Management Style?
“I knew I was a micromanager because that’s the way I grew up. My dad was a Marine aviator and there was no gray area. It was either ‘my way or the highway.’” ~Dr. Bruce B. Baird In this episode of the Productive Dentist Podcast, your host Dr. Bruce B. Baird explores an important topic that just...  Read More
Lessons from Running a Family-Owned Luxury Practice | Dr. Bianca Adams
How can you build a practice that feels more like a luxurious spa than a healthcare clinic? This week, Dr. Bianca Adams takes us through her inspiring journey of establishing a uniquely lavish dental practice in Fayetteville, North Carolina, alongside her father, an esteemed oral surgeon. Learn...  Read More
Rise of a Cosmetic Dentist: Balancing Work and Life in Chicago | Dr. Brittany Dickinson
How can you build a flourishing cosmetic practice in a saturated market like Chicago? In this episode, Dr. Brittany Dickinson takes us on her inspiring journey of acquiring a dental practice amidst the vibrant cityscape of Chicago. From her methodical decision to move from Miami to the Windy...  Read More
Episode #895: HR 101: Classify Your Employees Correctly (Or Else)
Paul Edwards, HR extraordinaire and founder of CEDR, breaks down with Kiera the classification of employees from a federal perspective. He touches on how to know if you’re classifying employees right, where state laws come into play, what happens when there are penalties, and more.   Episode...  Read More
The Growing Demand for High-Tech Dental Care in Chicago
In recent years, the dental industry has seen remarkable advancements in technology, leading to a significant shift in how dental care is delivered. Chicago, a city known for embracing innovation, is no exception. Patients are no longer satisfied with the basic, one-size-fits-all approach to...  Read More
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