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Kiera Dent: The Empty Millionaire
Kiera shares a personal experience of reaching an incredible milestone but feeling depleted — and how she changed what being fulfilled meant. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera and I feel like today's podcast is going to be, I...  Read More
Stop Avoiding Talking About Compliance
Tiff and Kristy take a look at patient privacy and the regulatory compliance associated with that privacy, including HIPAA and OSHA. They touch on their own experiences with compliance, how to better educate your practice, what not to do, and more. Episode resources: Transcript:  The Dental...  Read More
3 Systems Your Practice Should Have in Place
High-performing dental practices don’t happen by chance. They’re built on foundational systems that support profitability, reduce stress, and create consistent patient care. After working with hundreds of practices across the country, one pattern is clear: the most productive teams run on these...  Read More
What Elite Dentists Are Doing That You’re Not
Kiera takes listeners behind the scenes of Dental A Team, sharing what exactly happens in Doctor Mastermind conversations. This includes unfiltered Kiera and consultants sharing top-level expertise, elite doctors sharing secrets of the trade, wealth diversification conversations, and so much...  Read More
From Transaction to Relationship: Mastering Phone Conversions and Team Building with Shelly VanEpps
Frustrated with low phone conversion rates despite investing in marketing? Many dental practices experience the painful disconnect between generating leads and actually booking appointments, often converting only 20-25% of incoming calls into scheduled patients. What if the solution isn’t just...  Read More
Dentistry Innovations You Need To Be Aware Of
Tiff and Dana discuss how dental practices are being innovative in 2025, including A.I., apps, and other technologies that will streamline the busy work and help teams focus on being human. Episode resources: Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. Dana and I...  Read More
What Does Dental Consulting Look Like?
Ever wondered what actually goes on behind closed doors in dental consulting? As practice owners, we hear a lot about systems, leadership, and profitability, but what does effective consulting really look like day-to-day? Let’s take you behind the scenes of Dental A Team consulting and show you how...  Read More
Infection Control Innovations
Infection control isn’t just a checklist—it’s a system. At Dental A Team, we’ve worked with hundreds of practices across the country, and one thing is clear: when your infection control is DIALED IN, your team runs more confidently, your patients feel safer, and your practice stands out! Whether...  Read More
How to Know If You're Ready to Grow Your Dental Practice
“Should I add another op?” “Is it time for an associate?” “Can we handle a second location?” If you’ve asked yourself these questions, you’re not alone. Growth is exciting but without a plan, it can be a fast track to chaos. As someone who scaled a practice from $500K to $2.4M in 9 months (and...  Read More
The 1% Rule for Practice Owners
Kiera and Tiff discuss chipping away at your goals and problems in small pieces, and how this can stack habits in a way that’s not completely overwhelming. This can be applied to your personal life or your practice life! Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team...  Read More
The 1% Rule: How Dental Leaders Build Profitable, Focused Practices
Dental ownership isn’t just about clinical excellence, it’s about developing the discipline to make business decisions that move the needle. Far too often, dentists find themselves overwhelmed by the “everything all at once” approach: building systems, fixing billing, driving new patients,...  Read More
Growth Is Expensive! Navigating Construction, Finances, and Hiring in Your Startup | Dr. Katie Mathis | 564
Would you rather start from scratch with $500k in debt… or buy someone else’s “successful” practice and risk inheriting their chaos?  Buying an existing dental practice might seem faster, cheaper, safer... but what if you’re just inheriting years of dysfunction, bad systems, and burned-out staff? ...  Read More
The Surprising But Critical Key To Profitability
Morgan Hamon, co-founder and president of EAG Dental Advisors, returns to the podcast to talk about dentistry financials. As a CPA, Morgan pulls from his experience to talk with Kiera about what it takes to be profitable (beyond revenue and expenses). Episode resources: Transcript: Kiera...  Read More
THIS is the 2025 Difference-Maker For Practices
Tiff and Dana perform a practice autopsy of sorts — one of Dana’s star students, and what’s been put in place to help them thrive. The two discuss key systems, metrics, leadership, and how to stay committed to all of it. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A...  Read More
Break Through the $1 Million Bottleneck!
Kiera gives advice to those practices stuck in the $1 to $2 million range (because the same problems tend to apply). These hurdles can often be addressed in the leadership, systems, and mindset arenas, and Kiera spells out specific steps your practice can implement today to burst through the...  Read More
How Leadership and Tax Strategy Drive Profitability
What really separates high-performing dental practices from the rest? It’s not geography. It’s not your specialty. And it’s definitely not a magic marketing bullet. According to CPA Morgan Hamon, and backed by our experience consulting with practices, it’s leadership. Whether you're a GP in a small...  Read More
Breaking Through the $1M+ Plateau
You became a dentist to create a great life, not to feel stuck, overwhelmed, or like your practice is dragging you down. Yet here you are, hovering around $1M or maybe $2M in collections and wondering, “Why can’t we grow past this?” The truth? Most practices plateau for the same reasons. Whether...  Read More
Dental Practice Went From $750K To $2.4M
We’ve all seen it, a practice with heart, talent, and potential... but struggling to grow past a ceiling. One of our Dental A Team clients was in that exact position just 3 years ago. Today? They grew from $750,000 to $2.4 million! Here's how they did it and how you can replicate their path. Where...  Read More
Building Trust at Every Touchpoint: The Patient-Obsessed Practice Blueprint | Santosh Patel | 563
Your patient journey feels fine, right? Website looks good (check) Team’s friendly (check) Office is clean (check) But here’s the real question… Are patients actually feeling that at every step—or just at the parts you can see? In this episode, I sit down with Santosh Patel to talk about:  ...  Read More
10 Practices in 2 Years?!?
Re-releasing a DAT listener favorite! Dr. Lewis Chen is aboard the Dental A-Team! Dr. Chen has become an extremely successful dentist in a short amount of time — like, 10-practices-in-two-years successful. He shares with Kiera what he did differently to find his success, including utilizing the...  Read More
Keep Those Supply Costs Down With This Piece of Advice
Kiera is joined by Ted Osterer of Synergy Dental Partners to talk about the money field of dentistry in this moment of 2025, including tariffs, negotiating and raising fees, finding supplies, and more. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners. This is...  Read More
Your Schedule is Costing You More Than You Think (E.150)
WHAT THIS EPISODE REVEALS Most dentists think they’re building value by staying busy. But what if your schedule is actually eroding it? In this powerful conversation, Victoria Peterson and Dr. Bruce Baird uncover why most dental schedules run on autopilot — and how this hidden dysfunction limits...  Read More
Don’t You Dare Shift Those 2025 Goal Posts
Tiff and Kristy talk about revisiting those goals your practice set at the beginning of 2025, and if you’re falling short, discuss how to get back on track. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. I am so excited to be back here today. I've...  Read More
Are Tariffs and Rising Supply Costs Really Hurting Your Dental Practice?
If you’ve noticed your supply bills creeping higher, you're not alone. Tariffs, inflation, and vendor markups are sparking major frustration for dentists across the country, especially for independent practices. But before you panic or start stockpiling gloves like it’s 2020 all over again, let’s...  Read More
Behind on Your Business Goals? Here’s How to Reset and Finish the Quarter Strong
Let’s be real—sometimes the quarter flies by and suddenly, those big business goals feel… a little out of reach. But guess what? You’re not alone, and you’re definitely not out of time. This isn’t about perfection—it’s about progress. Here’s how to reset, refocus, and rally your team for a strong...  Read More
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