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Why Centralising Your IT, Internet, and Phone Support Just Makes Sense
At  for almost as long.  In fact, before founding Dental IT, I worked in the Internet industry: I ran the tech support department for one of the UK’s very first Internet providers (Global Internet) in London back in the late ’90s. In short: I know Internet.  Today, over half of our customers...  Read More
The Right DNA For Success
Kiera shares some motivation everyone could use a bit of right now, especially if you’re facing significant challenges. Her episode reading recommendation: Miracle Morning by Hal Elrod. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera. And...  Read More
The Secret Sauce to Hiring
Kiera and Kristy talk listeners through the patience of the hiring process, with specific attention to understanding training capacity, establishing onboarding expectations, utilizing available resources — and what to do when you do all this already, and it still doesn’t seem to work. Episode...  Read More
The True Cost of Opening a Dental Clinic: A Complete Financial Guide
Opening your own dental clinic is a dream for many dentists. But what does it really cost? The answer might surprise you. Most new practice owners underestimate the total investment by 30-40%. The initial costs go far beyond dental chairs and equipment. Hidden expenses lurk in every corner. From...  Read More
The Impact of Office Design in Your Dental Practice
Your dental office is more than just a place to work. It's where patients form their first impressions. It's where your team spends most of their day. And it's where healing begins before treatment even starts. The design of your dental practice affects everything from patient anxiety to staff...  Read More
Why Ground Marketing Still Wins for Local Dental Practices | Dr. Kapil Kella | GMS
Are you wasting precious hours and money tweaking Facebook ads and SEO campaigns, when the fastest way to fill your schedule might be walking into your local gym or coffee shop? Dr. Kapil Kella reveals how ground marketing not only lowered his practice’s acquisition costs but also: - Brought in...  Read More
Create Momentum in Your Life with a Simple Morning Routine
In the fast-paced world of dentistry, it’s easy to pour into patients, team members, and your practice while leaving little left for yourself. But what if the secret to becoming a more fulfilled, focused, and effective dental professional starts before you even walk into the office? As a dental...  Read More
Smart Hiring Strategies in Today’s Dental Market
Hiring in dentistry has become one of the most difficult challenges practices face today. Whether it’s finding hygienists, assistants, or strong front office team members, many practices are feeling the squeeze of a competitive and limited market. The good news: with the right mindset and approach,...  Read More
What is the future of dentistry?
As technology advances, many industries are already reaping the benefits. In the medical field, one good example is the precision robots that can handle delicate surgeries. But what about the dental field? Artificial intelligence  No prediction list can be complete without artificial intelligence....  Read More
Categories: Office Design
Office Autopsy: How to Know If You’re Producing Enough
Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more. Episode resources: Transcript: The Dental A Team (00:00)...  Read More
The Non-Annoying Referral Approach Every Dental Specialist Needs | Part 2 | GMS
What if I told you that the reason your referrals feel flat or forced isn’t because you’re “bad at asking", but because you’re asking the wrong way? In this episode, we reveal the exact referral scripts that flip awkward cold requests into genuine professional alliances. Imagine: -...  Read More
How to Pay Your Hygiene Team: Compensation Models That Work
Hygiene compensation remains one of the most debated and sensitive topics in dental practices. Get it wrong, and you risk burnout, poor morale, and turnover. Get it right, and your hygiene team becomes one of the most profitable and productive parts of your practice. So what’s the right hygiene pay...  Read More
Why Your Practice Feels Broke at $2M
It’s a common and frustrating reality: collections are high, the schedule looks packed, yet there’s barely enough left over for the owner at the end of the month. If you’ve ever looked at your practice numbers and asked, “Where is all the money going?”, you’re not alone. We’ve walked hundreds of...  Read More
From Patient Volume to Patient Value: Growing an Efficient Practice Without Team Burnout | Dr. Ahad Ahmed | 569
What really happens when an experienced dentist partners with a younger one? For Dr. , it wasn't just about expanding the business. He reveals how this collaboration completely reshaped his leadership style and challenged his old ways of thinking. Did it lead to a clash of egos and ideas or did...  Read More
Raises + How to Give Them Correctly
Kiera walks listeners through the science of giving raises without breaking the bank or falling into the feel-good trap. She gives three steps to implement around the topic of raises:          Know your numbers               Raises are earned; they’re not automatic               Communicate with...  Read More
Branding Your Practice with Intention and Impact
Kiera is joined by Dr. Zaneta Hamlin, owner and founder of Cusp Dental Boutique. Dr. Zaneta, who built her practice from the ground up, shares with Kiera her journey, reflecting on what got her to this point and what she would’ve changed and focused more on if she were to start over again. Plus,...  Read More
The Only Checklist You Need For 2026
2026 might still seem like a ways off, but now is the time to start chipping away at preparation. Tiff and Kristy walk practices through what to do to be ready for a fresh start come January 1. They talk about lag and lead measures, what to put on your calendar now, fee schedules, and a ton more....  Read More
How to Give Team Raises Without Crushing Your Cash Flow
Giving raises doesn’t have to wreck your budget or your peace of mind. But too many practice owners make raise decisions based on emotion, guilt, or desperation rather than strategy. Done well, raises can boost retention, morale, and culture. Done wrong, they can destroy profitability and create...  Read More
Branding That Builds Loyalty
In a saturated dental market, most practices blend into the background. But not this one. When Dr. Zaneta Hamlin launched her scratch-start practice, she set out to build more than a dental office, she built a full brand experience that patients talk about, share, and stay loyal to. Here’s how she...  Read More
How Ohana Dental Implant Centers Make Every Patient Feel at Home | Tom Gonzalez | 568
 How do you train your team to treat every implant revision, tough conversation, and follow-up call like they’re caring for their own family and make it happen in every location, every time? Most practices think “patients first” means being friendly and providing great service. But at Ohana...  Read More
Avoid These Delegation Pitfalls
Re-releasing a DAT listener favorite! The Dental A Team is seeing a lot of burnout across practices we visit, so Kiera’s here to offer tips about delegating. Just because you can do a bunch of tasks doesn’t mean you should. Kiera provides DAT insight on the best/easiest way to delegate, how to...  Read More
Delegation: The Overlooked Strategy for Scaling Dental Practices
One of the most underutilized yet powerful growth strategies in dental practices is effective delegation. When done right, it boosts team efficiency, reduces burnout, and creates room for both leadership and operational excellence. But too often, delegation is avoided due to fear of losing control,...  Read More
Successfully implement new procedures without overwhelm
Thinking about adding new services to your dental practice like sleep apnea treatment, Botox, or same-day crowns, but unsure how to make it work without creating chaos? You’re not alone. Many dentists want to elevate their practices with high-demand services but hit roadblocks when it comes to...  Read More
3 Systems Every Productive Practice Has in Place
High-performing practices don’t happen by accident, and in this episode, Kiera shares the steps that the most successful practices put in place to get there.  Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and I hope today is just an...  Read More
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