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Episode 580: Hard Conversation Tips with Expert Dental Consultants- Tiffany Trader, Britany Stone and Dana Morsell
Miscommunication happens in every office, but in this episode, Kiera shares tips for navigating the many interpersonal dynamics in an office. She touches on her own communication styles with the Dental A-Team Consultants, Tiff, Brit, and Dana; why frustrations happen when communicating; and how to...  Read More
Episode 579: How to Get Higher ROI on Life? With Alex Hoeft
For this episode, Kiera is joined by Alex, the amazing creator of these fantastic show notes you’re reading right now :) The two talk about getting a return on investment in LIFE — appreciating where you are, physically, mentally, emotionally. They also touch on reviewing why you dislike certain...  Read More
Episode 578: Pediatric Practice Hacks!
Kiera dives into her favorite tips for pediatric dental offices — and even general dentists — to streamline the workplace. She touches on …          How to schedule smart and maximize the middle of the day               Why and when to consider utilizing a hygienist               What the...  Read More
1651 Dr. David Lee on Contemplating a Future in Orthodontics : Dentistry Uncensored with Howard Farran
David grew up in Taiwan and after high school he came to study in the U.S. He is a graduate of the University of the Pacific with a bio degree and a graduate of the University of Michigan Dental School. He is currently in a 1-year orthodontic internship in New York. VIDEO - DUwHF #1651 - David...  Read More
Categories: Orthodontics
Episode 88 – Mastering the Insurance Denial
“All insurance is financing. So if you’re trying to drop insurance you need to increase financing options and increase marketing.”  ~ Dr. Travis Campbell If you’ve ever wanted to gain a better understanding of dental insurance, this episode is for you. In this episode of the Investment Grade...  Read More
Unveiling the Components of Comprehensive SEO Services
In the realm of digital marketing, Search Engine Optimization (SEO) stands as a pivotal practice, dedicated to elevating a website's position on prominent search engines such as Google. The strategic investment in SEO services by businesses and organizations is geared towards enhancing online...  Read More
Striking a Balance: Navigating Salary Expectations When Hiring Dental Staff
From landing the right talent to ensuring the new hire is a good fit to offering a competitive compensation package, the dental staffing landscape can be difficult for practitioners to navigate. But what happens when you find the perfect candidate for your practice, but they are asking to be paid...  Read More
Episode 576: Turn Insurance Patients into Membership Patients LEGALLY With Jordon Comstock
Kiera is joined by Jordon Comstock, CEO and founder of BoomCloud, which provides a membership growth platform for your practice. The two talk about why and how practices are shifting to membership programs, and how they’re able to appeal to insurance patients completely legally. The secret sauce?...  Read More
Episode 575: What do Your Employees Really Want?
Kiera is joined by Dental A-Team traveling consultant Brit to talk about the new age of hiring employees, and what they’re looking for in terms of PTO, benefits, work-life balance, and more. In this episode, the pair discusses how employers juggle what today’s incoming employees are looking for,...  Read More
Episode 574: Learn How to Stop the Turnover With Paul Edwards
Paul Edwards, founder and CEO of CEDR, is on the podcast. CEDR is an HR company that helps managers solve problems while staying in compliance, and Paul has fantastic advice for how to hire those difference makers for your practice. With Kiera, he shares his thoughts on:          The importance of...  Read More
The Patient First Podcast Episode 122: Eileen Day of DSO Vendor Insights Network on Communication in the Dental Industry
The way people seek dental care is changing and as well as the way dentists provide it. DSOs are both leveraging and driving these changes with their platforms, but they need scalable solutions to optimize the efficiencies of their complex and rapidly growing networks.  In the meantime, many...  Read More
Categories: Marketing
7 Benefits of Invisalign treatment Everyone Should Know
Your smile is the first thing people notice about you. However, misaligned, and crooked teeth can make creating the perfect first impression challenging. Thanks to evolving dentistry techniques, there are now many options for teeth-alignment treatments. Traditionally, dentists used metal braces...  Read More
Categories: Public Health
Top 5 Accounting Outsourcing Firms to Future-proof your Financial Success
In fact, along with IT, accounting is the most outsourced service with 37% of small businesses outsourcing at least one of them [2]. By entrusting financial tasks to expert professionals, businesses can ensure accuracy, compliance, and financial stability. In this article, we present the top 5...  Read More
Revitalize Your Smile: Discover the Transformative Power of Cosmetic Dentistry
Are you searching for a new smile. Having a great smile is important to your confidence and being happy with the appearance of your teeth. Maybe now would be the right time for a new smile makeover. You can improve your smile with various dental cosmetic procedures and treatments. There continues...  Read More
Categories: Marketing
Episode 185 – Requested Replay: Getting to the Root of the Issue
“We need to fix the root of the problem. Otherwise we’re just mechanics replacing a part that will continue to go wrong.” ~Dr. Bruce B. Baird A lot of patients walk into your office frustrated before they even meet you. It’s not you, it’s dentists in general and why wouldn’t they be frustrated?...  Read More
Episode 573: The New Patient How To
Here’s your quick fix for getting more patients through your doors! Kiera talks through the following ideas (and why they work):          Make sure your company is one you believe in               Know your ideal patient               Host monthly or quarterly giveaways            ...  Read More
Episode 572: Too Complex Is a Trap
It’s a consultant takeover with Brit and Dana! Something the two have been hearing a lot in practices across the country is treatment coordinators aren’t sure where to direct patients amid numerous treatment options, then financing options. It’s a lot to cover! In this episode, Brit and Dana...  Read More
Episode 571: Breaking Down the Benefits of DSOs
Brit is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she’s sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training the leadership team, setting up KPIs, providing...  Read More
7 Myths and Misconceptions About Accounting Outsourcing Services
7 Myths Around Accounting Outsourcing Debunked In this article, we’ll delve deep into the misconceptions that surround accounting outsourcing, revealing the truth behind each one. By the end, you’ll have a clear understanding of the immense value that outsourcing can bring to your business,...  Read More
Personal Clinical Excellence
Dentists must provide patients with the most comfortable, convenient, and comprehensive care. Every step matters, from when they make the initial phone call to checking out at the front desk. Dentists need to provide a fulfilling patient experience. Patients who feel they are receiving exceptional...  Read More
How Community Marketing Works With Medical Marketing
Community marketing is the process of communicating your brand to your local communities through personal connections. Because patients seek excellent service and an authentic human connection with the brand, you begin winning patients' business by treating them like a person, not a number. The...  Read More
How to Overcome Burnout in Dentistry: Add Clear Aligners
  Fear of something new I always thought of anything orthodontic as this different species of animal. This is because it felt so different from my typical day-to-day general and implant dentistry treatment. So it was no surprise that adding clear aligners created a fear of the dreaded...  Read More
Using Technology to Relieve Burnout
I am a full-time practicing dentist in Massachusetts and went through a period of burnout, regret, and resentment toward dentistry. It took years but during the long climb back to getting . I don’t want any other dentist to have to go through what I did. But if they are, then I have a few...  Read More
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