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The Patient First Podcast Episode 181: These Two Things Will Help You Control Your Health Insurance Costs
With health insurance costs spiraling out of control, employers can feel powerless to help their employees get the coverage they need. The situation becomes all the more tragically ironic for companies in the oral healthcare space. If you are a group or DSO with more than 50 employees depending...  Read More
Small Budget, Big Results: Leveraging Your Community Outreach as a Dental Leader | GMS 32
How do top dental practices fill chairs without burning thousands on ads?  In this episode, we map out how just 90–120 minutes per week of intentional ground marketing can outproduce your digital spend, creating trusted local connections that keep sending patients your way long after you’ve left...  Read More
Preventing Sexual Harassment in the Dental Practice
Sexual harassment in the workplace is a serious issue that can have significant legal, emotional, and financial consequences for a dental practice. Dental practice owners have a responsibility to ensure a safe, respectful, and harassment-free environment for all employees. This includes...  Read More
Hiring Series: Don’t Skip This Step—Reference Checks That Matter
Episode Description In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with a focus on reference checks. Too many dental practices skip this step because it feels awkward or unnecessary, but failing to do so can cost you money, morale,...  Read More
ADA COMPLIANCE FOR DENTAL WEBSITES: WHY IT'S MORE IMPORTANT THAN EVER IN 2025
As the digital world continues to evolve, ensuring that your  is ADA compliant is more critical than ever. The Americans with Disabilities Act (ADA) was created to provide equal access to services and accommodations for individuals with disabilities. While this law originally focused on physical...  Read More
Care Before Coverage (E.257)
  “I’ve got you. That’s all patients want to hear when trust is real.” — Dr. Wade Kifer Brief Overview Dentistry is shifting fast, but connection hasn’t changed. In this episode, Dr. Bruce Baird sits down with Dr. Wade Kifer, a Kois-trained dentist and faculty member with the Clinical...  Read More
Is Your Practice Healthy?
Re-releasing a DAT listener favorite! Kiera is all about key performance indicators in this episode, and why they’re important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera’s favorite KPIs are … - Production (net, not gross) - Collection (at least...  Read More
The Scorecard That Keeps Your Practice Healthy
Let’s face it: you didn’t become a dentist to crunch numbers all day. But if you want a thriving, sustainable practice, tracking the right KPIs is non-negotiable. KPIs (Key Performance Indicators) are more than just stats. They’re the pulse of your business. And if you don’t measure what matters,...  Read More
Chairside to CEO - Going from full time clinician to owning multiple practices
Chairside to CEO Transcript  From Chairside to CEO: Scaling Your Practice Welcome to The Perfect Place to Put a Practice! I’m your host, Mike Green, from Doctor Demographics. Today, we’re tackling a topic that’s on the minds of many ambitious doctors out there: making the transition from...  Read More
Your Patients’ Hidden Gum Score (E.303)
  “You are running a chronic oral wound care center out of your operatories.”  – Dr. Tanya Dunlap Overview What if your patients understood gum disease the same way they understand blood pressure or cholesterol? In this episode, Dr. Tanya Dunlap shares the groundbreaking concept of the “Gum...  Read More
Are You Misunderstanding Work-Life Balance?
Tiff and Kristy break down the concept of work-life balance, and why so many people can’t seem to acquire it. Episode resources: Transcript: The Dental A Team (00:00) Hello Dental A Team listeners. I am back today and you know, this is me Spiffy Tiffy I never say my name and I just assume...  Read More
4 Strategies That Lead to Real Work-Life Balance
Dentistry is demanding. Between running a business, leading a team, and providing exceptional patient care, it’s easy to feel like your practice is running you. If you’re constantly on the go, working late, or missing out on life outside the office, you’re not alone. But here’s the truth:...  Read More
The Patient First Podcast Episode 180: How This Oral Cancer Advocate Helps Dental Practices Thrive
In this episode of The Patient First Podcast, Founder of Dua Good Job Parul Dua Makkar, BSc, DDS, FACd joins me to share her story and discuss how dentists can prioritize patient wellness to the financial benefit of their practices. Oral cancer screenings—and the difficult conversations that...  Read More
Have You Googled Your Practice?
Dr. Len Tau, aka the Reviews Doctor, is on the podcast. With Kiera, he goes into the most critical nuts and bolts of making sure your practice stands out (or at least keeps pace with) online reviews amid AI. He explains jargon terms like ranking power and factors and velocity of reviews, whether...  Read More
Why Centralising Your IT, Internet, and Phone Support Just Makes Sense
At  for almost as long.  In fact, before founding Dental IT, I worked in the Internet industry: I ran the tech support department for one of the UK’s very first Internet providers (Global Internet) in London back in the late ’90s. In short: I know Internet.  Today, over half of our customers...  Read More
Essential IT Considerations for Squat Dental Practices
“Squats.” One of those peculiar industry words that, before you get involved in dentistry, you’d never imagine would have anything to do with IT.      Over the years, I’ve helped hundreds of dental practices set up from scratch. One truth remains consistent: if you don’t get the IT right...  Read More
From Likes to Loyalty: Building Dental Referrals
In a world where marketing fads change overnight, one principle holds true for every private practice: a strong reputation is still your most valuable asset. But how you build and protect that reputation has evolved. In a recent conversation with Dr. Len Tau, dental marketing strategist and author...  Read More
What Young Dentists Need to Know Before Starting Their Own Practice
Stepping out of dental school with the idea of running your own practice is thrilling. Independence, flexibility, and the ability to shape your own career are major draws. But the truth is, starting a dental practice is one of the most complex professional moves you can make. It’s not just about...  Read More
The Power of Early Learning: Why Dentists Shouldn't Wait to Take CE | Dr. Chad Johnson | 571
The Tech Gamble Every Dentist Faces Should new dentists master the basics first before touching advanced tools or jump straight into cutting-edge tech like implants, lasers, and same-day crowns to get ahead? Dr. Chad Johnson didn’t wait. Right out of school, he invested in advanced CE +...  Read More
Tucson Dentists - Pima Dental Study Club Meeting
Tucson Dentists - Please come join a great study group, learn, grow, and interact with fellow dentists! 2 CE Credits for Infection Control  Wednesday 9/10/2025 @ 6pm  Hacienda Del Sol  Tucson, AZ  Read More
The Dentist Doesn’t Have to Carry It All (E.256)
  “It’s not your fault if they don’t brush, don’t wear their guard, or don’t come in for recare. It is your fault if you never told them.” – Dr. Bruce Baird Brief Overview For years, Dr. Bruce Baird carried every failure on his shoulders. If a crown broke, if a patient developed gum disease,...  Read More
The Right DNA For Success
Kiera shares some motivation everyone could use a bit of right now, especially if you’re facing significant challenges. Her episode reading recommendation: Miracle Morning by Hal Elrod. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera. And...  Read More
Payroll
While getting the historical payroll figures accurate remains important from a due diligence perspective, understanding the exact payroll you’ll be stepping into as the new owner on Day 1 must be the priority. Why?  Because historical payroll data is just that, history.  A lot can happen in any...  Read More
Dealing with Difficult Patients (E.302)
  “Whose problem is this? It’s theirs, not yours.” – Dr. Maggie Augustyn Brief Overview of the Episode Every dentist has faced it: the patient who walks in angry, entitled, or resistant to treatment. In this raw and candid conversation, Dr. Maggie and Dr. Chad share real stories of difficult...  Read More
The Secret Sauce to Hiring
Kiera and Kristy talk listeners through the patience of the hiring process, with specific attention to understanding training capacity, establishing onboarding expectations, utilizing available resources — and what to do when you do all this already, and it still doesn’t seem to work. Episode...  Read More
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