Podcast/Blog Posts

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Smart Strategies for Accommodating Emergency Appointments in Your Dental Practice
Emergencies happen—and when they do, how your dental team responds can make all the difference. Accommodating emergency appointments effectively not only helps patients in pain but also positions your practice as a trusted, responsive, and compassionate provider. Here are some simple, strategic...  Read More
Episode #996: Buy or Sell Your Practice Without All the Drama
Kiera is joined by Fred Heppner of  to talk through dental practice transitions. Their conversation includes when you should start thinking about your transition, what the economic outcomes will be any way you go, what a private indemnity group is (and how it can help), and more. Episode...  Read More
Episode #995: Cut Down On Clinical Hours AND Make 7-Figures
Tiff and Kristy talk about how to reach an ideal state: three-day work weeks and clearing that seven-figure mark. Their advice includes block scheduling, mining your patient base, aligning your team, and more. Episode resources: Transcript Tiffanie (00:01) Hello Dental A team. I am back...  Read More
Future-Proofing Your Practice: Transitions, Associates, and the DSO Decision
In today's ever-evolving dental landscape, planning for your practice's future is no longer optional—it's essential. Whether you're years away from retirement or entertaining DSO offers now, how and when you transition out of dentistry can make or break the legacy you've worked so hard to build. We...  Read More
How to Build a 7-Figure Dental Practice While Working Only 3 Days a Week
Many dentists assume that scaling their practice means working longer hours, seeing more patients, and sacrificing personal time. However, with the right systems in place, you can create a thriving 7-figure dental practice while working just three days a week. The secret? Operational efficiency, a...  Read More
Increasing Profitability in Your Dental Practice
Increasing profitability in a dental practice isn’t just about boosting patient volume – it’s about optimizing the processes and systems already in place. In a recent episode of The Dental A Team podcast, Kiera Dent sat down with Kristy Treasure, one of the exceptional consultants at Dental A Team,...  Read More
Recap of the 2025 Dental A Team Summit
The Dental A Team recently hosted its fifth annual Summit, and it was nothing short of transformative. Designed to empower dental professionals and their teams, this year’s event focused on unlocking extraordinary leadership and boosting profitability through actionable strategies. Here’s a...  Read More
How Pediatric Dentistry Tech Can Elevate Any Dental Practice
Technology is revolutionizing pediatric dentistry, but many of these innovations aren’t just for kids—they can enhance general and specialty practices too! By integrating pediatric-focused tech, you can create a more engaging, efficient, and patient-friendly experience for everyone. Let’s explore...  Read More
Episode #989: 3 Strategies to Get Team Members to Actually Stick Around
A lot of practices are concerned about keeping their team members on board right now. In this episode, Kiera lays out 3 effective ways to create a workplace that employees want to show up to, leading to a happier office crew and happier patients.  Episode resources: Transcript Kiera Dent...  Read More
From Survival to Legacy: Navigating the Lifecycle of a Dental Practice
As business owners and leaders, we're no strangers to seasons of growth, change, and reflection. Whether you're building a practice from scratch, scaling to multiple locations, or considering a transition, the lifecycle of a dental practice parallels the journey of personal evolution. This...  Read More
The Patient First Podcast Episode 174: Founder of SmartChair.AI Explains the Benefits of Tracking Dental Chair Time
As a practicing dentist, Dr. Khamir Patel is all too familiar with the challenges of juggling manual data entry with treatment time and the typical vigors of running a business and managing a team. He’s also passionate about integrating innovative technology into healthcare, making him an ally of...  Read More
How to Minimize Last-Minute Cancellations in Your Dental Practice
Few things are more frustrating than last-minute cancellations—they throw off the schedule, leave revenue gaps, and disrupt the team’s workflow. While cancellations will never be completely avoidable, proactive scheduling strategies and better patient communication can significantly reduce their...  Read More
3 Easy Ways to Boost Team Morale in Your Dental Practice
Let’s face it—dentistry can be tough. Between back-to-back patients, treatment planning, scheduling challenges, and the ever-changing landscape of insurance, it’s easy for team morale to slip. But here’s the truth: a happy, engaged dental team isn’t just a “nice to have”—it’s essential to...  Read More
Episode #988: How to Prevent 90% of Treatment Plan Objections
Today’s case acceptance focus is all about presenting the treatment plan and sequencing. Kiera shares language to use and the kind of confidence to adopt when discussing game plans with patients, and why it will stop objections in their tracks nine times out of ten. Episode resources: ...  Read More
Episode #987: Add Multiple Millions To Your Practice By Increasing This One Thing
Case acceptance is 80% psychology and 20% skill. Kiera gives tangible tips on how treatment coordinators and doctors can get in the right frame of mind for that successful case acceptance, including no more assuming someone’s financial capabilities, understanding people’s motivators, and learning...  Read More
Episode #986: Stop Letting Patients Slip Through the Cracks
Tiff and Kristy look into re-care and re-activation in practices, including adopting a healthy mindset about patient outreach, encouraging medical readiness out of those patients, and steps your team can take today to ensure scheduling happens every time. Episode resources: Transcript: The...  Read More
Proven Case Acceptance Strategies
If you're looking to boost case acceptance in your dental practice, you're in the right place. This guide delivers tactical, step-by-step strategies to help doctors and treatment coordinators present treatment plans with confidence—and get more patients to say "yes."   Start with the Right Mindset...  Read More
Case Acceptance Strategies to Grow Your Dental Practice
In today’s fast-paced world of dentistry, building trust with patients and increasing treatment acceptance is more important than ever. Case acceptance isn’t just about presenting the treatment—it’s about mindset, psychology, and helping patients understand the value of what you offer. Here’s how...  Read More
Long-Term Practice Growth: Why Patient Engagement Matters
Attracting new patients is important, but what about the ones already in your chair? Too often, dental practices pour resources into marketing while overlooking the power of patient retention. Here’s the truth: Patients who feel valued and engaged are far more likely to accept treatment, refer...  Read More
Episode #985: What It Means to Live Life On Purpose
Kiera guides listeners in an activity that will help each person be more purposeful in how they’re going about their lives, and build a path toward ultimate fulfillment at life’s end. Episode resources: Transcript: Kiera Dent (00:00.844) Hello, Dental A Team listeners. This is Kiera and I...  Read More
Episode #984: Collections Behind? Here’s How to Collect NOW
Tiff and Kristy give tips on how to catch up on those collections fast, including a day-ahead assessment and treatment plan presentation. The advice given in this episode isn’t only effective for offices concerned about collections, but any office, regardless of what their bank account looks...  Read More
Episode #983: Outside-the-Box Summertime Marketing Ideas
Kiera shares a ton of fun ideas on ways to attract and engage with potential patients in your community. These range from a killer referral program, to considering the locations of where you’re advertising, and more. Episode resources: Transcript: Kiera Dent (00:01.752) Hello, Dental A Team...  Read More
Struggling with Low Collections? 9 Ways to Get Paid Faster
If low collections are weighing down your practice’s cash flow, you’re not alone. A steady stream of timely payments is crucial to keeping your practice running smoothly—yet many dental offices struggle with overdue balances, uncollected payments, and inefficient billing systems. The good news?...  Read More
Summer Marketing Ideas to Boost Your Dental Practice
Summer slowdown? Not with these tips! If you're a dental practice looking to attract more patients and grow your brand this season, we've got a sunny lineup of creative, community-based marketing ideas that are fun, effective, and tailored to your patient base. Why Plan for Marketing Now? Many...  Read More
Episode #981: Knowing These 5 KPIs Will Keep Your Practice Successful
Kiera is a guest on the Dentalligenstia Podcast, hosted by Nick Zagar and Remy Isdaner. She talks about the connection between success and knowing your practice’s numbers for the following: 1. Production 2. Overhead 3. Collection 4. New patients 5. Case acceptance Kiera also gives tips on...  Read More
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