Podcast/Blog Posts

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Smart Hiring Strategies in Today’s Dental Market
Hiring in dentistry has become one of the most difficult challenges practices face today. Whether it’s finding hygienists, assistants, or strong front office team members, many practices are feeling the squeeze of a competitive and limited market. The good news: with the right mindset and approach,...  Read More
How to Avoid Burnout as a New Practice Owner: The Path to a Balanced Leader | Dr. Simone Ellis | 570
Here’s the Hard Question If your dental practice is hitting record revenue but you’re running on fumes is it smarter to double down and keep scaling (risking burnout, broken systems, and staff turnover) OR sell at the peak to protect your health, family time, and long-term career longevity? ...  Read More
The Tool to Making Those Difficult Conversations Easy
Kiera talks about the concept “going into the storm,” aka how to approach those difficult conversations with team members, and how this builds trust as a practice.  Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera. And today I think is gonna be a...  Read More
Which Is Better: Paying Employees Based Off Production or Collections?
Tiff and Kristy discuss the ongoing challenges of hiring, including how incentives and mentalities have shifted over the past five years — and what you, as someone hiring, can do about it. Part of the discussion includes the pros and cons of how to pay team members. Episode resources: ...  Read More
Office Autopsy: How to Know If You’re Producing Enough
Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more. Episode resources: Transcript: The Dental A Team (00:00)...  Read More
Catching The Falling Knife
DISCLAIMER:  I’m not an attorney, I’ve spent millions on legal fees, and I stayed at a Holiday Inn Express last night.  This is not legal advice! We are seeing a pronounced uptick in financially distressed private practices of all sizes and varieties across the country. There is no singular...  Read More
How Dental Leaders Build Stronger Teams Through Difficult Conversations
In dental practices nationwide, one skill separates thriving teams from those stuck in frustration: the ability to have difficult conversations swiftly and effectively. Leadership isn’t about avoiding conflict, it’s about facing it with clarity, empathy, and a desire to move forward. The Buffalo...  Read More
How to Pay Your Hygiene Team: Compensation Models That Work
Hygiene compensation remains one of the most debated and sensitive topics in dental practices. Get it wrong, and you risk burnout, poor morale, and turnover. Get it right, and your hygiene team becomes one of the most profitable and productive parts of your practice. So what’s the right hygiene pay...  Read More
Raises + How to Give Them Correctly
Kiera walks listeners through the science of giving raises without breaking the bank or falling into the feel-good trap. She gives three steps to implement around the topic of raises:          Know your numbers               Raises are earned; they’re not automatic               Communicate with...  Read More
How to Give Team Raises Without Crushing Your Cash Flow
Giving raises doesn’t have to wreck your budget or your peace of mind. But too many practice owners make raise decisions based on emotion, guilt, or desperation rather than strategy. Done well, raises can boost retention, morale, and culture. Done wrong, they can destroy profitability and create...  Read More
Plan Now to Build a Stronger Practice Foundation in 2026
August often signals a pivotal moment in the dental calendar. It feels like the year is winding down, yet it's also a starting line for what comes next. While many practices are still working toward current-year goals, now is the ideal time to begin planning for 2026. Waiting until December or...  Read More
Avoid These Delegation Pitfalls
Re-releasing a DAT listener favorite! The Dental A Team is seeing a lot of burnout across practices we visit, so Kiera’s here to offer tips about delegating. Just because you can do a bunch of tasks doesn’t mean you should. Kiera provides DAT insight on the best/easiest way to delegate, how to...  Read More
The Patient First Podcast Episode 178: Announcing the Launch of “Unfair Care,” a Book That Will Empower Patients Like Never Before
Get ready for my most exciting and ambitious project to date: my new book, Unfair Care—Get the Healthcare You Deserve in a System Designed to Fail You. In this episode of The Patient First Podcast, I’m thrilled to announce the upcoming launch of my latest book in a series of industry-shaking...  Read More
Delegation: The Overlooked Strategy for Scaling Dental Practices
One of the most underutilized yet powerful growth strategies in dental practices is effective delegation. When done right, it boosts team efficiency, reduces burnout, and creates room for both leadership and operational excellence. But too often, delegation is avoided due to fear of losing control,...  Read More
From Marine Corps to Dirty Dental Details: Uncovering Hidden Compliance Risks with Deanna Otts-Whitfield
Concerned about potential compliance violations hiding in plain sight at your practice, but not sure where to start or what you might be missing? Many dental practices operate under the dangerous assumption that following basic protocols learned in school is sufficient, while unknowingly...  Read More
3 Systems Every Productive Practice Has in Place
High-performing practices don’t happen by accident, and in this episode, Kiera shares the steps that the most successful practices put in place to get there.  Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and I hope today is just an...  Read More
Kiera Dent: The Empty Millionaire
Kiera shares a personal experience of reaching an incredible milestone but feeling depleted — and how she changed what being fulfilled meant. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera and I feel like today's podcast is going to be, I...  Read More
Stop Avoiding Talking About Compliance
Tiff and Kristy take a look at patient privacy and the regulatory compliance associated with that privacy, including HIPAA and OSHA. They touch on their own experiences with compliance, how to better educate your practice, what not to do, and more. Episode resources: Transcript:  The Dental...  Read More
3 Systems Your Practice Should Have in Place
High-performing dental practices don’t happen by chance. They’re built on foundational systems that support profitability, reduce stress, and create consistent patient care. After working with hundreds of practices across the country, one pattern is clear: the most productive teams run on these...  Read More
The Empty Millionaire: Why Hitting Financial Goals Isn’t Enough
Many dentists dream of the day their practice crosses the million-dollar threshold. It often looks like freedom, peace, and happiness. But for too many, the reality is the opposite. What was supposed to be a peak becomes a pause. Instead of fulfillment, there’s fatigue. Instead of celebration,...  Read More
HIPAA, OSHA, & Beyond: A Fun Guide to Dental Compliance
Let’s face it: when you hear HIPAA or OSHA, your brain probably thinks "paperwork" or "penalties." But compliance doesn’t have to be overwhelming or dull. At The Dental A Team, we believe regulatory compliance should protect your practice and patients while fitting seamlessly into your systems. So,...  Read More
Dentistry Innovations You Need To Be Aware Of
Tiff and Dana discuss how dental practices are being innovative in 2025, including A.I., apps, and other technologies that will streamline the busy work and help teams focus on being human. Episode resources: Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. Dana and I...  Read More
Infection Control Innovations
Infection control isn’t just a checklist—it’s a system. At Dental A Team, we’ve worked with hundreds of practices across the country, and one thing is clear: when your infection control is DIALED IN, your team runs more confidently, your patients feel safer, and your practice stands out! Whether...  Read More
The 1% Rule for Practice Owners
Kiera and Tiff discuss chipping away at your goals and problems in small pieces, and how this can stack habits in a way that’s not completely overwhelming. This can be applied to your personal life or your practice life! Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team...  Read More
What Dentists REALLY Need to Hear About Mental Health
Tiff and Dana discuss the impacts mental health has on the dental industry, including how to take a step back and re-center yourself, maintaining a positive mindset, setting up a team of delegation and accountability, and more. Episode resources: Transcript: The Dental A Team (00:00) Hello,...  Read More
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