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Practice Management, HR and Accounting

Testing Your HR Armor: How To Identify and Avoid Common Compliance Traps
Every year, lawmakers change dozens of employment laws and regulations at the state, federal, and local levels. As an employer, you must be compliant with ALL of the hundreds of laws that apply to...
Grace Godlasky
CE Credits: 2
What Is a Typical Salary for an Associate Dentist?
Five years removed from dental school, this Townie seeks advice regarding associate pay and managing expectations.
September 2022
Continuing Education Update
Dr. Howard Goldstein, director of continuing education, shares Dentaltown's latest CE offerings and most popular courses.
by Dr. Howard Goldstein
September 2022
Predictable Failures: How To Be HIPAA and Cyber Secure
In Today’s world, the next big emergency is always right around the corner. Whether it’s a computer issue, vendor issue, an angry patient, or a natural disaster, having a plan in place with always...
Amy Wood
CE Credits: 1.75
Covid Vaccines and Employees, What You Need to Know!
This CE course, exclusively created for Dentaltown, is designed to provide a comprehensive understanding of Covid vaccines from an HR perspective and clarify legal compliance issues surrounding them....
Paul Edwards
CE Credits: 1.75
One Pivot Can Change Your Game
Being a good clinician is no longer enough to guarantee success in dentistry. Scheduling Institute founder Jay Geier discusses the benefi ts that come when doctors supplement their clinical skills...
by Jay Geier
September 2022
Creating a Remarkable Dental Practice: Communication and the Patient Experience.
Effective communication has a profound effect on the success of the practice, as does the moment-by-moment experience of the patient. This course goes into the most effective ways to communicate with...
Fred Joyal
CE Credits: 1.75
Professional Courtesy: The Pursuit of Perfection
Dentaltown Editorial Director Dr. Thomas Giacobbi discusses a practical, applicable approach to practicing as perfectly as one can in the face of imperfect odds.
by Dr. Thomas Giacobbi
September 2022
Creating a Remarkable Dental Practice: The Physical Environment
This course talks about how you can improve the effectiveness of your practice environment, and especially how you can radically increase the results of your front desk.
Fred Joyal
CE Credits: 1.75
Howard Speaks: How Will Inflation Affect Dentistry?
Dentaltown founder Dr. Howard Farran, who grew up during high inflation in the 1970s and early ’80s, discusses what he learned back then and how he has applied those principles to how he lives now.
by Dr. Howard Farran
September 2022
Division of Duties in a Dental Practice, Part 4: The Finance Coordinator
This course details how to establish an effective financial coordinator position in the dental practice. It includes a sample job description, the key tasks of the position, and how to find and hire...
Sandy Pardue
CE Credits: 1.5
Office Visit: Dr. Catharine Song
This Townie studied architecture and fine arts before transitioning into dentistry and later opening a practice in the heart of Beverly Hills. In this month’s Q&A, she talks about what it takes to...
by Kyle Patton, associate editor
September 2022
Division of Duties in a Dental Practice, Part 3: The Insurance Coordinator
This course details how to establish an effective insurance coordinator position in the dental practice. It includes the advantages to keeping insurance in-house versus outsourcing, a job...
Sandy Pardue
CE Credits: 1.5
Office Visit: Dr. Rami Salha
This young Townie recently purchased and remodeled a practice near the Capitol Hill neighborhood of Seattle. In our exclusive Q&A, he discusses what younger dentists can do to be taken more seriously...
by Sam Mittelsteadt, editor & creative director
August 2022
Division of Duties in a Dental Practice, Part 2: The Scheduling Coordinator
This course details how to establish a productive scheduling coordinator position in the dental practice. It explains the importance of having a designated person, a job description, key attributes...
Sandy Pardue
CE Credits: 1.5
Poll: Buying, Selling, Remodeling
Dentaltown's monthly dental poll reveals how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the...
August 2022
Implementing Teledentistry into Your Practice
The future of dentistry is here and now. Since Covid, virtual visits are now part of reducing viral exposures in the dental office. Virtual visits can provide the pre-covid screening, triaging...
Maria Kunstadter, D.D.S.
CE Credits: 1.5
Professional Courtesy: 3D Printing Has Made the Turn
Editorial Director Dr. Thomas Giacobbi discusses the rapid increase in 3D printing innovations and why this technology is here to stay.
by Dr. Thomas Giacobbi
August 2022
Overhead and Inflation
As practice management consultant Sandy Pardue explains, a viable dental practice doesn’t happen by accident. And in these uncertain times, practice owners need a strategy to thrive or even flourish...
by Sandy Pardue
August 2022
Starting Off Right: Transform Your 'Receptionist' into a Director of First Impressions
This course details how to raise up the receptionist position and establish a director of first impressions in the dental practice, along with key actions to ensure success. It includes the purpose...
Sandy Pardue
CE Credits: 1.5
Calamity, Catastrophe and Conflict Management.
Failure to address emotional turmoil is a dangerous business and can lead to burnout, depression, cardiovascular disease and many other physical ailments. This CE course focuses on proven methods to...
Kimberly Harms D.D.S.
CE Credits: 1.5
Howard Speaks: Know Your Numbers
Dentaltown founder Dr. Howard Farran explains the importance of knowing your practice numbers—especially during times of inflation and recession.
by Dr. Howard Farran
August 2022
How Long Does a Patient Stay With a Periodontist’s Office After SRP?
After potentially losing patients to a specialist’s office, this doc wants to know if they’re ever coming back.
August 2022
The Psychology Behind Why the Patient Says Yes or No to Diagnosed Treatment
Get your entire team on the same page by building their case presentation confidence and skill level with this in-depth treatment coordination training. This course focuses on how to easily increase...
Sean Field
CE Credits: 3
Creating a Remarkable Dental Practice: Building an Amazing Team
This course talks about the importance of practice culture, how to grow and shape an extraordinary team, and the challenges that all businesses face with hiring and how to improve your odds of...
Fred Joyal
CE Credits: 2.25
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