Practice Management, HR and Accounting

Navigating the Dental Insurance Landscape: Optimizing Benefits Reimbursement
This one-hour course delves into the intricacies of the dental insurance claim review process. Gain insights into how benefit determinations are made, discover the common criteria that are reviewed...
Dr. Dominique Fufidio
CE Credits: 1.75
Save Time and Money
Replacing an employee takes time and money; it’s conservatively estimated that you’ll spend 10–30% of a position’s annual salary to find the next person who’ll fill it. Our tips from practice...
by Dana Pardue Salisbury
August 2019
Creating a Remarkable Dental Practice: Your Digital Presence Using Social Media.
This course goes into the second critical stage of digital marketing: social media. You’ll learn what works, what doesn’t, where to put your time, what to post and how often, and why consumers care...
Fred Joyal
CE Credits: 1.25
Howard Speaks: Maybe Don’t Pick Up the Pace
Dentaltown founder Dr. Howard Farran shares a few recent examples of how defining your purpose and goals can bring things into clearer focus and make life easier for you and your team alike.
by Dr. Howard Farran
November 2023
Office Visit: Dr. Jonathan Ehlers
This dentist’s impressive practice expansion in a small Missouri town showcases how narrowing one’s clinical focus can create widening opportunities for growth. In our exclusive Q&A, Dr. Jonathan...
by Kyle Patton, associate editor
November 2023
Unlocking the Power of the Employee Retention Credit: Maximizing Your Practice’s Benefits
Dental, Orthodontic, and Endodontic providers who have been affected by government orders or experienced reduced revenue due to the COVID-19 pandemic could be eligible for the Employee Retention...
Sadler Graham, Matt Eddleman, and Kristina Mitro, DDS
CE Credits: 1.5
Creating a Remarkable Dental Practice: Your Digital Presence with your Website and Online Reviews.
A well-executed digital marketing presence is critical to practice success in this day and age. This course covers the foundational aspects, which include your website, how to effectively deal with...
Fred Joyal
CE Credits: 1.75
Office Visit: Dr. Roma Patel
Dr. Roma Patel grew up without access to dental care; it wasn't until her senior year in high school she was finally able to get braces, which straightened her overcrowded teeth. With her new and...
by Kyle Patton, associate editor
October 2023
Don’t Settle!
Suzanne Ebert, vice president of dental practice and relationship management at the American Dental Association, explains how new dentists can find the practice that’s the right fit for them.
by Dr. Suzanne Ebert
New Grads Edition 2023
Testing Your HR Armor: How To Identify and Avoid Common Compliance Traps
Every year, lawmakers change dozens of employment laws and regulations at the state, federal, and local levels. As an employer, you must be compliant with ALL of the hundreds of laws that apply to...
Grace Godlasky
CE Credits: 2
Get the Best Start With Dentaltown!
Dentaltown, the largest online community for dental professionals, has tons of features to help make your first years of practice easier.
New Grads Edition 2023
Predictable Failures: How To Be HIPAA and Cyber Secure
In Today’s world, the next big emergency is always right around the corner. Whether it’s a computer issue, vendor issue, an angry patient, or a natural disaster, having a plan in place with always...
Amy Wood
CE Credits: 1.75
Covid Vaccines and Employees, What You Need to Know!
This CE course, exclusively created for Dentaltown, is designed to provide a comprehensive understanding of Covid vaccines from an HR perspective and clarify legal compliance issues surrounding them....
Paul Edwards
CE Credits: 1.75
Howard Speaks: ‘Soft Skills’ Can Be Hard!
Dentaltown founder Dr. Howard Farran discusses the importance of so-called "soft skills." Especially today, it's essential that dentists can connect with patients and team members alike.
by Dr. Howard Farran
October 2023
Creating a Remarkable Dental Practice: Communication and the Patient Experience.
Effective communication has a profound effect on the success of the practice, as does the moment-by-moment experience of the patient. This course goes into the most effective ways to communicate with...
Fred Joyal
CE Credits: 1.75
The Quest To Excel
Dr. John A. Wilde says the critical point in achieving your deepest goals is contingent upon how you define the duties of dentistry. (“You don’t trip and fall into excellence.”) In this article, he...
by Dr. John A. Wilde
October 2023
Cracking The Codes, Part 2: Restorative Reimbursements
In the second installment of her two-part series about insurance reimbursements, Dr. Dominique Fufidio discusses what information should be included in claims for indirect restorations and core...
by Dr. Dominique Fufidio, FAGD
October 2023
Creating a Remarkable Dental Practice: The Physical Environment
This course talks about how you can improve the effectiveness of your practice environment, and especially how you can radically increase the results of your front desk.
Fred Joyal
CE Credits: 1.75
Division of Duties in a Dental Practice, Part 4: The Finance Coordinator
This course details how to establish an effective financial coordinator position in the dental practice. It includes a sample job description, the key tasks of the position, and how to find and hire...
Sandy Pardue
CE Credits: 1.5
Professional Courtesy: Troubles With a Time Machine
Dentaltown’s editorial director, Dr. Thomas Giacobbi, shares “advice from the future” for new dentists.
by Dr. Thomas Giacobbi
New Grads Edition 2023
Division of Duties in a Dental Practice, Part 3: The Insurance Coordinator
This course details how to establish an effective insurance coordinator position in the dental practice. It includes the advantages to keeping insurance in-house versus outsourcing, a job...
Sandy Pardue
CE Credits: 1.5
End of 1st Year
A new doc shares his experience as an associate and Townies give timely advice
New Grads Edition 2023
Division of Duties in a Dental Practice, Part 2: The Scheduling Coordinator
This course details how to establish a productive scheduling coordinator position in the dental practice. It explains the importance of having a designated person, a job description, key attributes...
Sandy Pardue
CE Credits: 1.5
Professional Courtesy: Is Dentistry a Job or a Profession?
Dentaltown Editorial Director Dr. Thomas Giacobbi shares a selection of great conversations found on the message boards and highlights some of the important issues in dentistry today.
by Dr. Thomas Giacobbi
October 2023
How To Respond to the Repeated ‘I Don’t Like the Dentist’
Townies trade tidbits on replying to “hateful” patients
October 2023
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