Practice Management, HR and Accounting

ADAPT: Relation Management, from Connection to Collaboration
Bring it all together with frameworks for communication, feedback, and conflict resolution that strengthen relationships and sustain team culture. You’ll leave with tools like the Talk Triangle,...
Dr. Jason Luchtefeld
CE Credits: 1
Industry Insights: Office Management Appreciation Month
Celebrate office managers with personal, practical recognition that fosters growth
September 2026
ADAPT: Connection Begins With Perception
Explore the art and science of empathy, listening, and rational compassion in real dental interactions. You’ll practice three levels of listening and learn how social awareness drives trust,...
Dr. Jason Luchtefeld
CE Credits: 1
AI Across the Board
Dr. David Wank surveys where AI is already changing the front desk, website management, and local SEO, and flags the HIPAA compliance questions dentists need to ask before adopting it.
by Dr. David Wank
September 2026
ADAPT: Self-Management, Burnout and the Inner Operating System
Transform awareness into control by mastering emotional regulation and adaptive recovery strategies. Through science-based exercises, you’ll create a personalized burnout-prevention plan and learn...
Dr. Jason Luchtefeld
CE Credits: 1
Your Best Employee Quits Friday
Dr. Jeffrey E. Greenberg explains how the knowledge concentrated in one key team member puts a practice at risk, and offers a simple way to start documenting the workflows that matter most before...
by Dr. Jeffrey E. Greenberg
September 2026
ADAPT: The Science & Practice of Emotional Intelligence in Dentistry
Learn the neuroscience behind emotion, perception, and burnout to uncover how your brain predicts, and often misinterprets, stress in dentistry. You’ll discover practical tools for naming emotions,...
Dr. Jason Luchtefeld
CE Credits: 1
The Real Reason Patients Say ‘I Need to Think About It’
Dr. Bob Marcus argues that hesitation at case presentation is usually a value problem, not a price problem, and shows how visual, side-by-side explanations turn patients into partners instead of...
by Dr. Bob Marcus
September 2026
Artificial Intelligence and Other Emerging Tech: A Review of New and Innovative Products and Technology for the Clinical Team
In this deep dive into the newest technology available for oral health professionals, technology expert Melissa Turner walks the audience through the patient journey to understand the countless ways...
Melissa Turner
CE Credits: 1.25
Why Your Incentive Program Isn’t Working
Flint Geier explains why incentive programs stall without a foundation of ownership, and lays out how training, accountability, and recognition turn a paycheck bump into sustained team performance.
by Flint Geier
September 2026
Cybersecurity Best Practices for your Dental Office - Top 10 Tips Today
This course offers practical and comprehensive guidance to help dental practices protect sensitive patient data through technology, processes, and people. You’ll learn essential best practices in...
Dr. Peter Fritz
CE Credits: 1.25
When Should a Dentist Fire an Employee?
How dentists can tell whether poor performance comes from the employee or the practice, and when coaching should give way to termination.
September 2026
Advancing Dentistry & Your Practice With AI
In this engaging webinar, industry experts will share the transformative potential of artificial intelligence (AI) in modern dentistry. Attendees will gain insights into how AI technologies can...
Seth Gibree, DMD, FAGD, Michael Badger, DDS, FAGD, FACD, DICOI, and Florian Hillen
CE Credits: 1.5
Howard Speaks: The DSO Debt Reckoning
Dr. Howard Farran examines major dental debt restructurings and what private practice owners can learn about leverage, cash flow, and rollover equity.
by Dr. Howard Farran, DDS, MBA
September 2026
Creating a Remarkable Dental Practice: How to Thrive!
This course summarizes the most important elements in creating a remarkable dental practice. Beyond that, it teaches a unique and highly effective way to bring change into your practice, both with...
Fred Joyal
CE Credits: 1.25
The Conversations That Follow You Home
Dr. Paul Homoly explains why dentists searching for better treatment acceptance scripts are looking in the wrong place, and what it takes to find the keys.
by Dr. Paul Homoly
July 2026
Blackstone and KKR Take Over Affordable Care
Blackstone and KKR are taking over Affordable Care after restructuring $1.4 billion in debt. What the deal signals about the financial pressure building under DSOs.
July 2026
Creating a Remarkable Dental Practice: Advertising and Tracking
Once you’re ready to start spending on advertising, this course goes into detail on the most effective ways to do it. That involves understanding your practice demographics as well as the various...
Fred Joyal
CE Credits: 1.5
Howard Speaks: Why Patients Say Yes or No to Treatment
Dr. Howard Farran examines the real drivers of case acceptance, from trust and communication to cost and team alignment, and why better explanations alone rarely move the needle.
by Dr. Howard Farran, DDS, MBA
July 2026
Navigating the Dental Insurance Landscape: Optimizing Benefits Reimbursement
This one-hour course delves into the intricacies of the dental insurance claim review process. Gain insights into how benefit determinations are made, discover the common criteria that are reviewed...
Dr. Dominique Fufidio
CE Credits: 1.75
Creating a Remarkable Dental Practice: Your Digital Presence Using Social Media.
This course goes into the second critical stage of digital marketing: social media. You’ll learn what works, what doesn’t, where to put your time, what to post and how often, and why consumers care...
Fred Joyal
CE Credits: 1.25
Rooted in Community, Built on Trust
Dr. Jacoby Hernick shares how her locally owned, female-led family practice in Bloomington, Minnesota, prioritizes lasting patient relationships over volume.
by Michele Jerrell, Publisher
June 2026
Delta Dental’s 12-Month Rule
A reported Delta Dental policy change could tie tooth replacement coverage to a 12-month treatment window. Here's what dentists should watch for.
June 2026
Unlocking the Power of the Employee Retention Credit: Maximizing Your Practice’s Benefits
Dental, Orthodontic, and Endodontic providers who have been affected by government orders or experienced reduced revenue due to the COVID-19 pandemic could be eligible for the Employee Retention...
Sadler Graham, Matt Eddleman, and Kristina Mitro, DDS
CE Credits: 1.5
Creating a Remarkable Dental Practice: Your Digital Presence with your Website and Online Reviews.
A well-executed digital marketing presence is critical to practice success in this day and age. This course covers the foundational aspects, which include your website, how to effectively deal with...
Fred Joyal
CE Credits: 1.75
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