This electronically delivered self-instructional program is designated for 1.5 hours of CE credit by Farran Media.
AGD Code: 550.
There is no fee to view this course. There is a fee of $36 to take the exam and claim CE credits for this course.
The topic of money in the dental practice is often
a difficult one. As a business owner, you need money
from patients to cover your overhead. Many patients
see their financial responsibility as a hurdle and it’s a
common reason they put off treatment. The majority of
patient issues, and the main reasons patients leave dental
practices, are often connected to money in some way.
Because a dental practice cannot survive without
cash flow, it’s important to have the financial area of
your practice well established with systems and a trained
person making financial arrangements and collecting
payments. Even if a doctor provides excellent dentistry,
without a well-run financial department, the practice
may end up with low treatment acceptance and patient
acceptance, less-than-average collections, and a high
number of upset patients and no-shows. It’s important
to have the right person in the financial coordinator
position—ideally, someone with interpersonal skills
who can work with patients to create financial solutions
so treatment is accepted and paid for.
Description of Speaker:
Sandy Pardue is an author, practice-management consultant and an internationally recognized lecturer. For over 25 years, she has assisted hundreds of doctors with practice expansion and staff development. She is known for her comprehensive and interesting approach to dental office systems, and offers a refreshing point of view on how to make a dental practice more efficient and productive.
Upon completion of this course, participants should be able to achieve the following:
- Create a financial coordinator job description and checklist.
- Hire or appoint the best person for the position.
- Collect payment for a higher percentage of services delivered.
- Implement effective financial policies and guidelines.
- Better manage the financial area of the practice.
The author declares that she has a financial interest in consulting dental professionals in the subject matter she has written about.
Farran Media is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association
to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not
approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards
of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at
Farran Media is a nationally approved PACE Program Provider by the Academy of General Dentistry.
Approval does not imply acceptance by any regulatory authority or AGD endorsement. The current term of approval extends from 1/1/2019 to 12/31/2022.
Provider ID# 304396
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 1.5 hours of verifiable CPD.
The CE provider (Farran Media) uses reasonable care in selecting and
providing content that is accurate. The CE provider, however, does not
independently verify the content or materials. The CE provider does not
represent that the instructional materials are error-free or that the content
or materials are comprehensive. Any opinions expressed in the materials are
those of the author of the materials and not the CE provider. Completing one or
more continuing education courses does not provide sufficient information to
qualify the participant as an expert in the field related to the course topic
or in any specific technique or procedure. The instructional materials are
intended to supplement, but are not a substitute for, the knowledge, expertise,
skill and judgment of a trained health care professional.
Continuing education credits issued for completion of online CE courses may not apply toward
license renewal in all licensing jurisdictions. It is the responsibility of each registrant
to verify the CE requirements of his/her licensing or regulatory agency.
State CE Requirements:
for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education