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Episode 149 – Getting Your Dental Team on Board with Marketing with Sara Hansen
“Your team is an extension of you. They represent you and your brand with the patients.” -Sara Hansen Most of your patients make the decision to trust – or not trust – you before they even meet you.  Why? Simple answer, it’s because of your team! Think about it…who is the first person a patient...  Read More
Episode 25 - Dental Partnerships that Support Your Lifestyle with Dr. Clint Euse
“It was never about a number, it was about lifestyle.” ~Dr. Clint Euse When he was a new dentist and saw an ad that said he could make $1000 an hour, work 3 days a week, and take a month of vacation each year, Dr. Clint Euse thought that was crazy…impossible. Now, ten years down the road, he’s not...  Read More
Dental Education in the USA: Changes and Implications, Part 2 with Dr. Marco Bongarzone Sr. and Dr. Marco Bongarzone Jr.
PART 2 of 2 Dr. Marco Bongarzone Sr. was born and raised in Long Branch, New Jersey. He attended Marshall University in Huntington, West Virginia as an undergraduate, concentrating on pre-medical studies. He received his Doctorate of Dental Medicine from the University of Medicine and Dentistry...  Read More
Episode 121 - Requested Replay: What is the Value of Your Dental Practice?
“What is someone willing to pay for your practice and how can you affect that number?” ~Dr. Bruce B. Baird What is your practice really worth?  A lot of docs have been asking me questions about selling their practice and the value of their practice. And let’s be honest, as much as we may enjoy...  Read More
Episode 148 - Be a Dental Marketing Champion with Sara Hansen
“The why is important because marketing is about connection and trust.” -Sara Hansen If the patient doesn’t feel like you’re a safe place, they won’t schedule with you. If they don’t trust you, they won’t accept your treatment plan. This is why authentic marketing in dentistry is so important:...  Read More
Say YES to the Treatment Plan
Say YES to the Treatment Plan With over 25 years of experience ranging from a hygienist, dental assistant, manager, scheduler, and insurance coordinator.  Each of us desires more than we currently have, this can range from personal impact in the community to finances and a multiple of items...  Read More
Episode 24 – Deeper Dive: Optimizing Your Dental Practice
“That sense that you’ve plateaued but know that there is more…that’s what tells so many of us our practices aren’t optimized.” ~Dr. Victoria Peterson My most recent guest Dr. Nikki Green knew her practice wasn’t optimized because of her feeling that there was more she could accomplish in her...  Read More
Episode 120 - Requested Replay: The Secret to Productive Dental Scheduling
“Scheduling is the one thing that costs dental practices more in long-term revenue than anything else.” ~Dr. Bruce B. Baird If you’re taught anything in dental school about scheduling, it’s about “perfect day” scheduling. Numerous consultants across the country teach it, but it’s just about the...  Read More
Train for Your Game
The Patient First Podcast Episode 34: Dental Startup To Multi Million Dollar Buyout With Dr. Jeremy Krell!
On this episode of The Patient First Podcast, Dr. Laskin interviews Dr. Jeremy Krell, a highly experienced investor and entrepreneur with a proven track record in taking startups to multi-million dollar buyouts. Dr. Krell shares how he started his amazing journey, what steps he took to get to...  Read More
Becoming more Efficient, Productive, and Less Stressed
Becoming more Efficient, Productive, Less Stressed He is chairman of the Massachusetts Dental Society Member Communication and member of the Health and Wellness task force committees. He is on a mission to help dental professionals overcome self doubt, stress, and burnout. Dr. Block has written...  Read More
How Doctors can MAXIMIZE the Value of Their Practice
How Doctors can MAXIMIZE their practice’s value Dr. Khouri launched and sold Dental Corp. of Australia and New Zealand to Bupa Dental Corp. – now the largest dental network in both countries – for $600 million 2013. He replicated the model in Canada, where Dental Corp. was launched and sold for...  Read More
Episode 147 -Toxic Dental Leadership (And How to Break the Habit) with Dr. Danny Nguyen
“Are you really leading if you’re walking in front but no one is following you?” -Dr. Danny Nguyen The surest way to dismantle a dental team is to micromanage them. You might think you’re ensuring your team meets your high standards, but what you’re really showing them is that you don’t trust...  Read More
Episode 23 – Understanding the Value of Your Dental Practice with Dr. Nikki Green
“I was growing, but if I hadn’t realized that I wasn’t optimizing my EBIDA, then wouldn’t have gotten the value out of my practice that I did.” ~Dr. Nikki Green Having an Investment Grade Practice gives you choices. This is something my guest today, Dr. Nikki Green, knows well. Dr. Green is a...  Read More
Dental Innovations: Developing New Products and Ideas with Dr. Paul Hertz
Dr. Paul Hertz has been highly regarded by his professional peers for his service to dentistry and the community. He is a past President of the Bronx County Dental Society and remains as a chair and participant on several of their committees and their Executive Board. He was also The Director of...  Read More
Do You Know Who Your Customer Is and How to Serve Them?
  Do You Know Who Your Customer Is?   Emmet’s work in the dental industry began in 2010 with his first dental brainchild, Smile Magic, which delivers a Disney-like experience to the families the offices serve, complete with storybook themes, gold coins, a movie theater, and lobby play gym. In 2012,...  Read More
Episode 119 - Dental Opportunities in Uncertain Times
“I feel so blessed to be where I am that it makes me sad that so many people are unhappy in dentistry.” ~Dr. Bruce B. Baird It’s been disheartening seeing what’s going on in Europe in recent weeks. But one thing current news has made me really think about is how thankful and blessed I am to be...  Read More
Preventing Burnout: Post-COVID Sustainable Dental Practice Strategies
Preventing Burnout Today Dr. Patel joins us to discuss strategies for Preventing Burnout. This time has been particularly challenging for dental practices post-COVID. Dr. Ravi Patel presents multiple strategies to continue to operate your dental practice smoothly, navigate staffing issues, and...  Read More
Episode 146 - Motivate Your Dental Team by Actively Listening with Deni Hall
“With Active Listening I have to put my own agenda aside and listen to what they want and need. If I can do that, then I can motivate someone.” -Deni Hall Ask yourself this: Do I understand my people at a level that is deeper than the surface? Am I judgemental when they do share what matters? In...  Read More
Episode 22 - Deeper Dive: How Independent Dentists Can Stand Out in a DSO Market
“There’s plenty of room for your particular dream to have value in the marketplace.” ~Dr. Victoria Peterson No one likes competition, especially from big business. In fact, it’s probably something you’ve worried about more than once as a dental business owner. But I think we often let ourselves...  Read More
The Patient First Podcast Episode 30: Exploring The Business Of Multi Site Dentistry… Should You Start Or Join A Group Practice?
Today’s episode of The Patient First Podcast features Bill Neumann, CEO at Group Dentistry Now, a multimedia corporation committed to providing DSOs and dental group practices with relevant news, education, goods, consultation, career placement and services. Dr. Laskin interviews Bill Neumann...  Read More
Episode 118 - Hiring in Dentistry: Skill or Personality?
“My preference is to hire people based on personality. With the right personality, the skills and systems can be taught.” ~Dr. Bruce B. Baird What criteria do you use to hire people in your dental office? Do you hire people who have a lot of experience? I used to do that. But if you’re the type of...  Read More
Episode 15: Jon Gordon on The Energy Bus
In this episode, Dustin talks with Jon Gordon about his book, The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy. You'll discover how to reclaim the driver’s seat of your life and inspire others to support your journey. Jon Gordon explains why we must support our...  Read More
Howard Speaks: Grandpa Howie says if the food has a label on it, don’t eat it.
Grandpa Howie says if the food has a label on it Grandpa Howie says if the food has a label on it, don’t eat it. Animals only drink water, not soda, breath air, not smoke, and eat plants, animals, and fungi.  Read More
6 Reasons To Prefer Family Dentistry
Family dentistry can encompass many things. It can be a dentist who is trained to work with children's teeth and the very young, or it could be a professional who is trained to work with the entire family. Either way, family dentistry is a great way to get quality care for everyone in the family. ...  Read More
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