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105 - The Best-Kept Secret for Creating Explosive Growth That You Probably Know But Perhaps Aren't Following
The first commandment of getting and keeping high-quality patients is to treat every new and existing patient as you would treat yourself.  As an example:            Do you like to be overcharged?            Under served?             How about being put on hold for 15 minutes when you’re simply...  Read More
Are you trying 'just to survive'?  ...WOW is ever so much better!
In the day to day push, pull,, challenges, service to many people, it’s easy to feel an overwhelming feeling of “just trying to survive.”The day to day routines, the business drag, the difficult patient, unhappy staff members, worries over money - all are tough to survive.What if your practice went...  Read More
Practice Procedures Manual: Practice Forms
Before you open your dental practice (or purchase a dental practice), you must have detailed office procedures in place. There are a variety of practice and patient forms you need to include in your office procedures manual along with an explanation of how the forms should be used and handled upon...  Read More
#77: Chasing the Dream: Interview with Dr. Kent Smith
How do create enough patients to start doing the dentistry you love? We interview Dr. Kent Smith to find out what he did in his practice to make it happen!Listen#77: Chasing the Dream: Interview with Dr. Kent SmPodcast Highlights The landscape of dentistry Focusing on general...  Read More
Practice Procedures Manual
Before you open your dental practice (or purchase a dental practice), you must have detailed office procedures in place. Office procedures should address administrative tasks such as:    Opening and closing the office    Booking appointments    Billing patients    Handling emergencies      ...  Read More
The 72 Hour Bombshell
In this exciting excerpt from the 2017 Hinman, Stuart J. Oberman, Esq. of Oberman Law Firm discusses the importance of understanding the 72 Hour Rule, or as he call it, the 72 Hour "Bombshell." 72 Hour Bombshell   Read More
Risk Management
Below is a list of items that every practice owner should be aware of.  1. Prepare a new comprehensive employee manual (including a social media policy, cell phone and Internet policy), which also includes new overtime regulations. 2. Prepare a new employee package [documents for applications,...  Read More
Dental Records: Documentation and Maintenance
Patient dental records are critical in documenting a patient's care and treatment. The information contained in patient charts should be maintained in an organized, standardized fashion with clear, complete entries. Dental records must be maintained on a concurrent basis immediately after care is...  Read More
10 Things You Need to Know About You and PPOs
1.You have more power than you think.2. Practices with little or no PPO participation generally do get fewer new patients. However, practices deep into PPO participation do not get proportionally more new patients as they take on more and more programs and more discounts.3. Each practice has to...  Read More
How Good is Your Hygiene Department?
We all know that the hygiene department’s performance has a direct bearing on the health of your patients and your practice’s bottom line.I’ve grown weary of rules of thumb for hygiene like “Hygiene should be 30% of practice production” or “Perio should be 30% of...  Read More
How Many  Collection Calls Has Your Admin Staff Made in the Last Month?
If your administrative staff doesn’t know the answer to this question, it’s likely they have made very few collection calls.In small towns it can be especially tough. The front desk person knows everyone and it’s hard to “dun” neighbors and friends. That is why we have...  Read More
"Must Do" HR Compliance Checklist Series - Performance Reviews
It is important to conduct a regular review of your HR (human resources) procedures to ensure compliance with the law and prevent employee lawsuits. The checklist below features key steps for evaluating your management practices. Performance reviews should be conducted for all employees on a...  Read More
Who Are Your “Underserved” Patients?
It can be tough getting dental care these days.If you put yourself in the shoes of patients for just one minute, what do you see? For some (the ones with great insurance) there are few worries associated with dental care. For others, you’ll see expensive, inaccessible treatment because...  Read More
Who Are Your "Underserved Patients"
It can be tough getting dental care these days.If you put yourself in the shoes of patients for just one minute, what do you see? For some (the ones with great insurance) there are few worries associated with dental care. For others, you’ll see expensive, inaccessible treatment because...  Read More
How to Make Collection Calls a Good Experience
For most office administrators, collection calls would be way down on the list of things they’d like to do! Your whole purpose in practice is to take good care of patients but sometimes unfortunately money becomes an issue.I make hundreds of collection calls every month and there are a few...  Read More
Don’t Be Like Every Other Dental Practice, Here’s How to Differentiate
If your dental practice has found it difficult to grow to where you’d like, you’re not alone.Since the recession of 2007-2009, many practices have found that, while their overheads continue to increase, revenue has either stagnated or reduced.Not only that, but there’s a...  Read More
Short-Sighted Solutions to Dental Practice Problems
Short-Sighted Solutions to Dental Practice ProblemsTime and time again, I’ve worked with (and in) dental practices that employ one-day solutions to fix staffing issues. Whether a dental practice is over or under staffed, this is a common problem area dentists like to throw money at and hope a...  Read More
Keeping things running smoothly even when you have a slow month
Twelve months, 52 weeks, 365 days. A calendar year offers endless opportunities to deliver excellent personalized dental care to individuals, families, and communities. As we all know, life happens, schedules change, vacations and holiday breaks occur, and dental care may not be top of mind for...  Read More
Lorraine Guth on Practice Efficiency
In this episode of The Dental Marketing Guy Show, helps us understand the changes happening in the dental industry over the last 10 years.Here are a few takeaway points Lorraine offers us from this episode:1. The administrative role of a dental office is now a marketing and treatment planning...  Read More
Dental Provider Credentialing 101: Application Process & Insurance Inquiries
Last week, I gave a full rundown of and outlined initial steps to get you started and make a confident decision to provide in-network or out-of-network patient care.There are often two categories aligned with the dental credentialing process when establishing or joining a dental practice –...  Read More
Dental Provider Credentialing 101: Part I
As dentists start their career and establish, join, or take over a dental practice, there is always an elephant in the room that needs to be addressed and decided upon: to be credentialed or not to be credentialed?To answer that question, let’s define the basics of dental credentialing...  Read More
In-House membership Program Webinar With Dr. Phelps & BoomCloud
Dr. Phelps, Jordon Comstock from BoomCloud and Ben Tuinei from Veritas Dental Resources put together a webinar about in-house membership programs. In this webinar you will learn how to create and grow an in-house membership program for your practice.Dr. Phelps is a talented entrepreneur and...  Read More
Dental Treatment Planning
Oberman Law Firm – Pinhas Adar and Treatment PlanningDENTAL SERIES:Pinhas Adar of Adar Dental Network, is a guest as part of our on-going Podcast series featuring the leaders in the dental industry. Listen to hear our discussion on: Why a lab is so important regarding treatment planning. ? ...  Read More
Episode #13: The top “offline” media for new patients
Episode #13: The top “offline” media for new patients Most dentists are so focused on online media to include SEO, googleAdwords, and social media, that they have almost completely ignored theopportunities traditional media can...  Read More
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