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How to Rethink Your Dental Practice’s Reception Area
A clean appearance Yes, cleanliness is a top priority for both staff and patients, but your reception desk and waiting room should also perceive cleanliness. The trick is to not make the setting seem sterile but rather to include some personality to help put patients at ease. Think solid-surface or...  Read More
S2 E29 - My turn in the Hot Seat as a guest on 'The Dental CEO Show' - Pandemic Recovery: Getting Back to Normal
Click here to listen to the latest episode: S2 E29 - My turn in the Hot Seat as a guest on the 'The Dental CEO Show' - Pandemic Recovery: Getting Back to Normal  This was a lot of fun - it was my turn to answer the hard questions as I was a guest on The Dental CEO Show hosted by Samantha Leonard...  Read More
Episode 132 - Patching the Erosion of Dental Culture with Joanne Miles
"COVID fatigue is real. While most dental practices encounter burn out from time to time, the reality is people are dealing with more uncertainty and fear." It’s been a trying 18 months in dentistry. You may have noticed this fatigue showing up over the past few months: staff are short-tempered,...  Read More
Episode 103 - Know Your Team
 recently spoke with a doctor who was struggling with his team: he had run through two teams and is on this third in 2 years. You might be wondering the same thing he was: How do I fix my team? The answer is simple, but not always easy: become a better leader. I had to deal with this in my...  Read More
How to Redesign Your Dental Practice Space
Functional and psychological needs In response to the needs of dentists and patients, dental practices were outfitted with increased air quality and infection control, in addition to heightened personal protective equipment and storage, in order for everyone to feel safe. This includes cleanliness...  Read More
Episode 9 - Deeper Dive: Balancing Your Equation
“If you find yourself questioning your decisions all the time, then you’re making the decision on an emotional high, and questioning on an emotional low.”  In my interview with Dr. Josh Bower he brought up an incredible theme: is your dental practice a hobby or a business? Am I so focused on my...  Read More
Episode 102 - It’s the Why, Not the What
“Dentists need to do a better job explaining to patients the why behind things happening with their mouth not the what.” When you look at the freedom productivity allows, it all comes down to great case acceptance. Unfortunately, because so many dentists are tied to insurance companies, they have...  Read More
Episode 101 - What's Up with Unemployment?
“In a time where there's a shortage of employees, find the potential team members that have a true love for other people, and train them how to do dentistry." Since the pandemic, a lot of dentists have struggled with keeping and finding good team members. I've been getting a lot of questions...  Read More
129 - Boundaries, Balance, and the Dental Practice with Drs. Andy and Natalie Droel
“We’ve learned that at a certain time of the day, we need to stop talking about work. We have to have boundaries.” As dental practice owners know, running a business can take over your life.  As business partners and a married couple Drs. Andy and Natalie Droel know this struggle all too well. ...  Read More
Episode 7 - Deeper Dive: Owning Your Comfort Zone
“Great leaders demonstrate ease. When they walk into a room people feel better because they walked into the room.”   To build an Investment Grade PracticeTM, you need to be comfortable with who you are. People often talk about getting dental practice owners out of their comfort zone, but today I...  Read More
313: Dr. Tyler Brady | How to Use "Influencer Marketing" to Attract New Patients & Grow Your Practice FAST!
Have you ever attempted "Influencer Marketing"? . Let me know in the comments: YES or NO . In this episode  breaks down his whooooole process of how he started and built an amazing marketing plan through Influencer Marketing alone! . He gives us instructions on what we need to do, to start...  Read More
The Deals for Dentists Podcast Episode #45: Steve Anderson
The Deals for Dentists Podcast Episode #45: Steve Anderson, Author of DentalEase, “The essential guide to building the stress-free and profitable dental practice of your dreams”.  This is a 320-page book that goes into detail of the entire process of where to start and all the steps to aid in a...  Read More
3 barriers and liabilities to overcome when selling your used dental equipment
   Whether you recently transitioned to a new office with extra equipment, or your office accumulated it over the years, stagnant equipment is a problem offices commonly face. Let’s face it, most practices do not know that there is a market for their used dental equipment, (yes, even those on their...  Read More
312: Viraj Desai | SWISH Dental Taking Over Austin, TX
To you... whats a comfortable monthly marketing budget where you are seeing results AND getting great ROI: . A: $0 - $100 B: $500 - $1,000 C: $1,000 - $5,000 D: $5,000 - $10,000 E: Over $10,000 . Feel free to add your own option in the comments too! . In this episode  and I discuss how she...  Read More
S2 E21 - Exploring the evolution of dental office design w Dr. Mark Tholen
Click here for the latest episode S2 E21 - Exploring the evolution of dental office design w Dr. Mark Tholen I really enjoyed catching up with Dr. Mark Tholen as we discussed a range of topics surrounding the continuing evolution of the dental operator and dental office.   I have known Mark for...  Read More
Statim VS. the traditional autoclave; Side by side pros and cons to consider
   Out of the top common practice procedures involved with the majority of dental offices, sterilizing equipment ranks high on the list of importance and daily protocol. Choosing the right sterilizer/s is dependent on a few factors; a practices volume, efficiency, and space. The most commonly used...  Read More
How to Attract and Retain the Best Talent in the World (Who Never Want to Leave) with Dr. Michael Neal
Today we are talking with Dr. Michael Neal on . Something we all want in our practices!  Dr. Michael Neal is an Optometrist and the Founder of Build My Team, a company dedicated to helping healthcare professionals find the right team members for their practices. Over the many years of growing his...  Read More
310: Dr. Travis Campbell | How Much Should You Be Producing By Now?
Listen to the full episode on The Dental Marketer podcast. You can find this podcast wherever you listen to podcasts or here: . How much time do you spend with the patient on their initial appointment? . This is something  breaks down for us in this episode. It's always such a pleasure talking...  Read More
S2 E17 - The current Commercial Realestate Market with Chris Stachniak of CBRE
Click here to access the latest episode: S2 E17 - The current Commercial Realestate Market with Chris Stachniak of CBRE Chris Stachniak has over 20 years of experience in the dental industry starting on the Supply / Distribution side before moving to CBRE and specializing in Retail Leasing and...  Read More
Do You Deserve a Tip?
“Is your office serving patients so well that they deserve a tip?” On a recent trip to the Maldives, my wife and I experienced truly exceptional customer service from Qatar airline. In fact, the service was so good, that as we were exiting the plane, my wife asked me, “Are we supposed to tip...  Read More
Front Office & Billing - Dental Practice Startup (Episode 20)
Episode 12 is all about The Front Office. Start Up Unscripted talks to Danielle at "Dental Accounts at Ease", about Billing, Insurance Credentialing, Treatment Presentation, Fee Schedules etc... This Episode touches on all the things doctors do not have time to manage AND really have to rely on...  Read More
Handheld X-ray VS. Conventional & The top brands on the market according to peers
    Since their introduction to the dental equipment market, Portable X-rays, have made their way into thousands of dental practices across the nation. Chosen for their highly portable and accessible features, they are either praised or criticized among the dental community. Although the portable...  Read More
Why Going Paperless Is the Right Solution for Your Practice?
Introduction COVID-19 has affected day to day life and has slowed down the global economy. This pandemic has affected thousands of people, who are either sick or are not surviving the wrath of the disease. Countries have banned gatherings to spread and break the exponential curve. Many countries...  Read More
304: Dr. Vicky Athanasiou | SMILEHOUSE
Listen to the full episode on The Dental Marketer podcast. You can find this podcast wherever you listen to podcasts or here: . This is a HOT TOPIC right here . I'm curious... has this ever happened to you? . If so, let me know how it made you feel by dropping a comment. . In this episode we talk...  Read More
Consulting Companies; What can they do for your practice and growth?
 Effective solutions that simplify daily tasks while running your practice have proven to increase its growth dramatically over a shorter length of time. Delegating complicated tasks to a reputable dental consulting company can lift management burden and further strengthen the focus on patient...  Read More
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