Podcast/Blog Posts

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Scale Back and Work Less Without Killing Your Practice
Many Dental A-Team clients have been able to successfully pull back on days worked while maintaining practice success, and Kiera’s here to tell you how they did it (without feeling guilty). Kiera touches on multiple ingredients to scale back successfully, including developing current associates or...  Read More
Can 3 Days Deliver Dental Practice Profitability?
Can 3 Days Deliver Dental Practice Profitability?Imagine finishing your clinical week on Wednesday, with Thursday open for family, travel, or simply breathing room. The practice still needs to cover payroll, serve patients, and pay you well. Dental practice profitability is what makes a shorter...  Read More
Build a Team That Makes Decisions For You
This episode is about decision fatigue as a leader, and how to inspire your team to answer their own questions. Kiera talks about why practice owners so often create dependency with their teams, and gives specific steps for how to about-face those problems so that they’re being solved without your...  Read More
This Is How You Design an Awesome Referral System
Feeling a too-light schedule load lately? Tiff is joined by DAT podcast first-timer Diana to share the secret sauce for killer referral systems, and how to design one that works for your practice and grows from the patients you already have. Episode resources: and set up a free practice assessment...  Read More
Dental Practice Growth With 5 Thoughtful Touches
A patient leaves a hygiene appointment and tells the front desk, “Everyone here makes me feel so comfortable.” Moments like this can support dental practice growth because patients remember how your team treats them. When that experience stays consistent, recommending your office becomes a natural...  Read More
Dental AI That Crushes Busywork and Saves Time
A colored X-ray may be the first thing that gets attention during an AI demonstration. The bigger opportunity might be everything that happens around it. Dental AI can support patient preparation, clinical documentation, and insurance work, but only when the practice knows which steps the...  Read More
Your Practice’s Fairy Godmother Is Here, and Her Name's AI
Special guest Sheela Roth, director of clinical operations at Pearl AI, is on the show! Sheela talks with Kiera about how practices can best incorporate AI into the patient journey (as a co-pilot, not a human replacement). Whether you’re hesitant or gung-ho about using AI, there are areas in your...  Read More
The Real Test of Dental Office Systems
An assistant moves from one doctor's column to another and suddenly struggles to keep up. The procedures are familiar, but the room setup, material preferences, and handoff expectations are different. The issue may not be the assistant's performance; it may be that the practice has never agreed on...  Read More
Top Dental Practices Worry About Being Consistent, Not Perfect
Success doesn’t come from attaining perfection. It comes when you’re looking to improve each day. Kiera talks about specific ways you can improve your practice without expecting perfection every minute of every day. Episode resources:. You do not need to be perfect. You need to be consistent on the...  Read More
The Best Way to Synchronize Your Team’s Communication With Patients
It’s time to stop cringing when your office manager suggests role-playing various client interactions! Tiff and Nikki break down the powerful benefits of role play (or practice simulation) as a team, including:Building muscle memoryGetting comfortable with uncomfortable conversationsCommunicating...  Read More
How to Take Professional Before and After Dental Photos for Marketing
Before and after photos are one of the most effective ways to showcase your dental practice's work. Whether you're highlighting veneers, teeth whitening, dental implants, or other cosmetic treatments, these images allow potential patients to see examples of the results your practice has...  Read More
How to Create an Effective Content Marketing Strategy for Your Dental Practice
Creating valuable content is one of the most effective ways to connect with potential patients and strengthen your dental practice's online presence.From educational blog posts to social media updates, the information you share can help patients understand your services, build trust in your team,...  Read More
Dental Team Coaching for Fearless Conversations
A new dental assistant would not be expected to master an unfamiliar procedure after watching it once. Yet patient communication often gets a different standard. The team discusses the right wording in a meeting, then a patient questions an X-ray recommendation or periodontal treatment and everyone...  Read More
Don’t Assume Your IT Team Has Everything Covered
Don’t Assume Your IT Team Has Everything Covered  Read More
The 90-Day Culture Turnaround Challenge
Did you know you can change the entire culture of your office in three months by leaning into consistent leadership and clear standards? Kiera shares how to know what truly matters for your practice, including returning to the basics of leadership, future visualizations, and core areas to focus...  Read More
The Cost of Yes in Dental Practice Leadership
A practice can keep every patient appointment on the calendar and still be asking too much of its team. Someone takes leave, the office manager absorbs another task, and the dentist agrees to handle one more decision. Months later, those temporary arrangements have become normal. Dental practice...  Read More
Beyond the Offer in a Dental Practice Sale
The sale closes, the congratulations end, and the dentist returns to the same operatory on Monday. Except the practice has a new owner, the paycheck works differently, and a few decisions that once belonged to the seller now belong to someone else. A dental practice sale can be financially...  Read More
Private Buyer vs. DSO: What Can Go Right (and What Can Go Wrong)
Part two of Kiera’s conversation with Brannon Moncrief, principal and CEO of. But yeah, anybody listening would love to carve out thirty minutes just to get to know you and talk about your why and and what's next. Kiera (37:37)Absolutely. And Brannon, anyone who comes from Dental A Team, be sure to...  Read More
50 Dental Marketing Ideas to Grow Your Practice and Attract More Patients
Growing a successful dental practice takes more than providing excellent dental care. You also need effective marketing, strong patient relationships, and a plan to help your practice stand out from competitors.Whether you're opening a new dental office or looking to grow an established practice,...  Read More
Why You’re Not Getting the ‘Yes’ From Patients Right Away
This episode is all about dentistry as a relationship-based field—finding your patients’ motivations and blending what they want with what their teeth and mouth needs. Tiff and Kristy provide tips on getting to know the human in the chair (even when you’re seeing 30 to 50 patients a day), so they...  Read More
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