Podcast/Blog Posts

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Introduction to Employment Laws and Conceptsby Evan Sampson Esq.This course will serve as an introduction into employment laws that any dentist will encounter while operating his or her own office. The course will be structured around the five areas of employment law: (1) Wage and Hour Laws; (2)...  Read More
Dental Collections Tell the Whole Story
Dental collections rarely fall apart at the front desk alone. The payment collected at checkout is usually the result of what happened earlier in the appointment flow, treatment planning process, insurance estimate, patient handoff, scheduling system, and follow-up rhythm. When collections are...  Read More
Is Your Practice Struggling with Collections and AR?
Re-releasing a Dental A-Team podcast favorite! Tiff is on the pod to chat with Kiera about an office she just visited which needed some attention on its collections and accounts receivable. To give an idea of where this practice sits at, its collections are at 80% and case acceptance is at 56%....  Read More
Partnership Blues?
Pushing Reset.So, you chose to enter a partnership with a group and things are not going as planned.  This is an increasingly common water cooler discussion.  What can you do?  The answer of course is, “...it depends”.  It depends on what the actual issues are - i.e. philosophical differences,...  Read More
Dental Practice Owner Skills for Profit
A dental practice owner usually learns clinical care long before learning how to run a business. That gap is where many strong clinicians start to feel stuck, even when the schedule is full, the team is busy, and production looks strong on paper. The practice may be growing, but the owner may...  Read More
What Every Owner Needs to Know (But Most Realize Too Late)
It’s a common trajectory: Dental schools create great dentists, but they don’t create good business owners. Kiera shares three critical (but attainable!) tips for creating a profitable, scalable, and enjoyable practice, so doctors can continue doing the work they love. Episode resources: ...  Read More
How to Bridge That Trust Gap Between Doctor and Team
Do things feel a little disconnected between team members in your practice? Tiff and Dana discuss the common signs that usually mean your practice could use a communication refresher, and then give advice on what can be done about improvement. Episode resources: Transcript: Tiffanie (00:01)...  Read More
Dental Team Trust Needs Cleaner Channels
Dental team trust can weaken long before anyone calls it a trust issue. In many practices, it first shows up as overwhelm, missed follow-through, low buy-in, or a manager who feels stuck between the doctor and the team. The doctor may think the team needs more motivation. The office manager may...  Read More
The Surprising Cheat Code to Practice Success
Kiera shares ways practices can make patients feel valued from that first visit to their final treatment, including tips for establishing consistency, intentionality, and the genuine connections between it all. Episode resources: Transcript: Kiera (00:00) Hello, Dental A Team listeners. This...  Read More
Dental Patient Experience Builds Loyalty
A strong dental patient experience is built through the small moments patients notice before, during, and after treatment. Clinical care matters, but patients also judge the clarity, consistency, warmth, and confidence of the full visit. Patients notice when the front office feels distracted. They...  Read More
Smoke & Mirrors?
“Equity” is one of the most frequently discussed and least understood topics in the healthcare growth arena.   Have you heard the question, “What’s your equity story?”  When it comes to the answer, the old adage - “Everything before but and after because, is bullshit.” - most definitely applies....  Read More
Yes, You Can Win Against DSOs, Even As a Private Practice
Private practices — ever feel like you can’t win against the DSOs? Kiera talks about what your practice can continue to produce that DSOs, with their multiple locations and bigger budgets, can’t replicate. Episode resources: Leave us a review Transcript: Kiera Dent- Dental A Team (00:00)...  Read More
Private Dental Practice Still Has Leverage
A private dental practice can still compete in a market where DSOs often have larger budgets, more locations, and more centralized support. The real question is not whether one ownership model is better than another. The better question is whether independent dentists still have a path to...  Read More
Why the Best Dental Marketing Agency Uses SEO to Grow Dental Practices
For dentists looking to grow their practice, investing in search engine optimization (SEO) is one of the smartest long-term marketing decisions you can make. Unlike advertising that stops producing results once the budget runs out, SEO builds a lasting online presence that continues attracting...  Read More
Why the Best Dental Marketing Agency Recommends SSL Certificates for Every Dental Website
For dentists searching for the best dental marketing agency, website security is one of the most important yet often overlooked parts of a successful digital marketing strategy. A professionally designed website should not only attract visitors—it should also protect patient information, inspire...  Read More
Stop Going to Doctor With All the Questions
Tiff and Kristy address why the doctor (or the practice lead or the OM) always end up getting sucked back in to answer questions they shouldn’t have to. The pair also gives solutions on how to curb this automatic approach, including establishing clarity, providing the right resources, and being...  Read More
Episode 39: Dr. Alan Stern on Dentist Coaching, Practice Clarity, and Building a More Profitable Dental Career
Dentist coaching is reshaping how clinicians define success in modern dentistry — and Dr. Alan Stern is a clear example of what happens when clarity, behavior change, and core values drive practice transformation. In Episode 39 of The Technology Evangelist Podcast, sponsored by Medidenta Digital...  Read More
Dental Practice Management Without Bottlenecks
Dental practice management becomes harder than it needs to be when every decision has to run through the doctor. A team member needs a vendor answer, the front office needs direction on a patient concern, supplies are low, the schedule has a gap, and the dentist is chairside trying to stay focused...  Read More
Why the Best Dental Marketing Agency Prioritizes Mobile Optimization for Dental Websites
When dentists search for the best dental marketing agency, they often focus on SEO, Google Ads, and social media marketing. While these strategies are essential, none of them can reach their full potential without a fast, responsive, mobile-optimized website. Today, the majority of patients begin...  Read More
Feeling The Squeeze?
A confluence of events finds doctors facing unprecedented financial pressures.  It really doesn’t matter if you are in private practice or part of a larger group.   The dental industry has experienced a permanent erosion of profit margins over the last decade or more.  Top line pressures from...  Read More
Episode 38: Organized Dentistry, Dentist Wellness and the Future of Oral Health with Dr. Brett Kessler
In Episode 38 of The Technology Evangelist Podcast, sponsored by Medidenta Digital Solutions, Dr. John Flucke speaks with Dr. Brett Kessler—Past President of the American Dental Association (ADA), practicing dentist since 1995, and one of the most influential voices in organized dentistry. This...  Read More
Dental Reviews Shape Patient Decisions
Dental reviews now play a major role in how patients decide whether a practice feels trustworthy before they ever make the first phone call. A referral may start the search, but most patients still go online to confirm what they heard. They check Google. They read recent reviews. They look at the...  Read More
In 2026, Choosing a Dentist Works Differently. Here’s How to Keep Up.
Marketing is different than it was five years ago, especially now that AI is firmly entrenched in so many communities. Kiera talks about how AI, online reviews, and local trust are more important than ever, and what you and your practice can do to keep patients coming your way. Episode...  Read More
Botox in the Dental Practice: What Dentists Can — and Cannot — Do
Botox in the Dental Practice: What Dentists Can — and Cannot — Do   A regulatory and liability primer for general and cosmetic dental practices considering, or already offering, injectable neurotoxin services.   KEY TAKEAWAYS       Botox must relate to dental treatment. Most states that permit...  Read More
Dental Practice Leadership Needs a Plan
Dental practice leadership gets stronger when the owner stops walking into the week already behind. Most dentists are not missing work ethic, clinical skill, or ideas. The harder part is creating enough structure to lead the business before the business starts pulling the doctor into every...  Read More
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