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Podcast/Blog Posts

Showing 1-25 of 870
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Yes, You ARE Allowed to Align Your Life Goals With Practice Growth
Practice success doesn’t always equal personal life happiness. Kiera talks about the Yes Success Model, and how to align your business goals with your personal life goals, because they’re allowed to complement each other (and should, frankly). She asks probing questions that’ll get you thinking...  Read More
Dentist Coaching Starts Before Growth
Dentist coaching should begin before the next production goal, associate hire, location, or service expansion. The starting point should be the life the practice owner is trying to build, because a successful practice can still become the wrong practice for the doctor who owns it.That is where many...  Read More
Dental Practice Profitability Needs a Plan
Dental practice profitability is easier to protect when the budget becomes a leadership tool, not a once a year spreadsheet. For dentists and practice owners, year end planning creates a clearer view of what the practice spent, what growth will require, and what production must happen to support...  Read More
Let’s Have a Real Conversation About End of Year Planning
It’s Kiera and Britt on the pod together, with listeners getting a live look into how the Dental A-Team is thinking about the year’s end — plus ideas as to what could be copied over to dental practices. There’s a large emphasis on cost estimates and budgeting, including knowing when to fine-tune...  Read More
Why Every Dental Practice Needs a Mobile-Optimized Website
Potential patients are constantly using their phones to search for dentists, compare services, read reviews, and schedule appointments. If your dental website is difficult to use on a smartphone, you could lose a potential patient before they ever contact your office.A mobile-optimized website...  Read More
Why Your Dental Practice Website Needs an SSL Certificate
Your dental website is often one of the first places potential patients interact with your practice. Before they schedule an appointment, they may explore your services, read reviews, fill out a contact form, or request more information. That makes website security an important part of both the...  Read More
Avoid the Artificial Yes: Why Accepted Treatment Still Falls Off the Schedule
Dentistry is most important when a patient is in the practice. As soon as they leave, there are a million other parts of their life competing for priority. Tiff and Dana discuss how to talk about dental care with your patients so it doesn’t get lost under the heap of everything else. Episode...  Read More
Episode 57: Dr. Jen Derse on Dental Business Strategy & Practice Leadership
Running a successful dental practice requires more than clinical skill. Leadership, communication, team culture, technology adoption, and the patient experience all play a role in how a practice operates and grows.On this episode of The Technology Evangelist Podcast, host Dr. John Flucke talks with...  Read More
Keep It Simple Stupid (KISS)
We are amid yet another group dental economy evolution. While the debt monkey remains the seemingly obvious issue, an equal and potentially greater challenge is the proliferation of wildly complex and overengineered platform structures.  The term DSO has expanded to include DMO, DPO, MSO, JVs,...  Read More
Dental Case Acceptance That Holds
Dental case acceptance should not be measured only by whether the patient schedules before leaving the office. A stronger measure is whether the patient understands the value, feels clear about the timing, makes a financial commitment, and keeps the appointment once life starts competing for...  Read More
How the Best Dental Marketing Agency Uses Patient Reviews to Strengthen Local SEO
When potential patients search for a dentist online, they aren't only looking at websites. They're also looking at what other patients have to say. Reviews can influence whether someone trusts a dental practice enough to call, visit the website, or schedule an appointment. That's why the Best...  Read More
Dental KPI Consulting for Better Decisions
Dental KPI consulting helps practice owners turn numbers into leadership decisions instead of after-the-fact stress. KPIs should not feel like a report card that only says whether the month was good or bad. They should help the practice see what is changing, ask better questions, and act before a...  Read More
This Is What Your KPIs Are Trying to Tell You
Your key performance indicators do not have to be intimidating. In fact, with the correct frame of mind, they tell you exactly what’s going on in your practice! Kiera shares the smart way to utilize KPIs, including:Looking for patterns, not just numbersFinding the question in each KPIUnderstanding...  Read More
Dental Leadership Training Needs HR Discipline
Dental leadership training is not limited to morning huddles, team accountability, and better communication. It also includes the HR systems that help dentists coach clearly, document consistently, review payroll, classify workers correctly, and make employment decisions with fewer surprises.Most...  Read More
The Honest Truth About HR in Dentistry
Guest episode! Kiera is joined by Paul Edwards, CEO and co-founder of CEDR HR Solutions, which provides human resource support especially for dental practices. They go through a rapid fire of topics, such as coaching and accountability, worker classification, documentation and evidence (including...  Read More
This Is the Make or Break Point for Team Alignment
Does your team feel out of whack? Tiff and Pam pull back the curtain on maintaining practice camaraderie by sharing where to find those daily wins. They discuss not only setting goals, but the most effective way to do so; how to best utilize morning huddles; why ongoing communication is critical;...  Read More
Dental Team Accountability Needs a Daily Rhythm
Dental team accountability is not built by announcing a monthly goal and hoping the team remembers it when the day gets busy. It is built through daily focus, clear ownership, quick communication, and simple wins that help the team see how their work moves the practice forward.That is where many...  Read More
Demystifying Rollover Equity
Just as cash will always be king, “equity” will remain the least understood transactional currency.  Due to its very nature, it is also the least understood, most easily abused, and heavily pitched “sweetener” in many bids from group practices.While equity has always been part of the group practice...  Read More
The Biggest Way to Make Your Practice Stand Out
Post-visit follow-ups — this episode is all about ’em! Following up with patients is one of the most overlooked ways to build trust. Kiera shares tips on both how to accentuate and accelerate your post-visit methods as a practice, as well as what to avoid doing.Episode resources: and as always,...  Read More
Dental Case Acceptance Needs Follow-Up
Dental case acceptance does not stop when the patient walks out of the office. A patient can understand the diagnosis, trust the doctor, and still leave without scheduling because timing, finances, fear, or simple distraction got in the way.That is why follow-up matters.A strong presentation in the...  Read More
Have This Problem? There’s a System For That.
Establishing the right systems in your practice creates consistency, profitability, and freedom in ways that individual effort is never going to. Kiera talks about the difference between systems and the people using them, how to know if you need a new system, why the right system equals...  Read More
Dental Office Systems Stop Hero Mode
Dental office systems protect a practice from relying on one person’s memory, effort, or constant problem-solving. A strong team member is valuable, but even the best person needs a clear process, consistent training, and accountability that keeps the standard alive.Many dentists want more control...  Read More
Do This Monthly To Protect Practice Profit
Tiff and Kristy break down monthly financial controls that protect your practice’s profit. These include identifying lag and lead measures, getting your supplies in check, creating a budget around the team’s fun money, and more.Episode resources: and we are happy to help you get all of that in...  Read More
Dental Practice Profitability Needs Monthly Budgets
Dental practice profitability is not protected by a full schedule alone. A practice can be producing, collecting, and serving patients all day while profit quietly slips away through supplies, payroll changes, subscriptions, payment fees, team spending, and purchases that were never planned.That is...  Read More
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