Podcast/Blog Posts

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Ethics for the Practice of Dentistryby Evan Sampson Esq. This course will serve as an introduction into key ethical principles and standards of conduct that govern the practice of dentistry. The course will be structured around the American Dental Association Principles of Ethics and Code of...  Read More
Operational Efficiency in Dental Practice Needs Guardrails
Operational efficiency in dental practice is becoming more important as AI tools enter scheduling, intake forms, charting, imaging, claims, emails, reception, and patient communication. The promise is appealing: less repetitive work, faster documentation, cleaner information, and more time for the...  Read More
Let’s Talk Honestly About AI In Your Practice
Kiera is joined by Dr. Rania Saleh, founder of . And as always, thanks for listening. And we'll catch you next time on the Dental A Team Podcast.  Read More
IntroductionFor years, heart health was mainly addressed using cholesterol levels, blood pressure, diet, exercise, and genetics. However, scientists have increasingly turned their attention to another possible factor—the trillions of microorganisms that reside inside the gastrointestinal tract....  Read More
Dental Reviews Need a Real System
A new patient usually decides faster than most practices realize. They search online, compare a few offices, scan star ratings, read recent comments, and decide whether a practice feels trustworthy enough to call.Dental reviews can shape that decision before the team ever answers the phone.A...  Read More
The Practice Growth Secret
This DAT podcast episode is a fan favorite!Danny with Swell is on the pod! In this episode, Kiera chats with Danny about Google reviews, Google reviews, Google reviews — a very necessary part of having a practice. Danny shares what practices can do to get their name out in front of potential...  Read More
How to Take Perio More Seriously For Your Patients (and Your Practice)
Perio does not get the attention it deserves. Tiff and Kristy discuss why periodontal health is such an underutilized area in dental practices, and give specific tips to bridge the gap through diagnosis, case acceptance, and follow-up — for everyone from your hygienists all the way to the front...  Read More
Dental Office Systems Must Include Perio
Dental office systems should make periodontal care clearer, more consistent, and easier for patients to understand. In many practices, perio is still treated like a hygiene-only issue, even though the patient experience moves through the doctor, assistant, scheduler, treatment coordinator, billing...  Read More
Don’t Be Scared to Talk Finances With Your Patients!
Kiera and Kristy share tips on having financial conversations with patients, including the type of mindset to adopt so it’s not so intimidating, key language to use to get everyone on the same page, the power of a litmus test, and more.Episode resources:. As always, thank you, Kristy. Thank you...  Read More
Dental Case Acceptance Without Money Fear
Dental case acceptance improves when financial conversations are treated as part of patient care, not a separate sales moment. Patients come to the practice because something matters to them, whether that is pain, function, confidence, health, appearance, timing, or avoiding a bigger problem...  Read More
Dental Leadership Coaching for Owners
Dental leadership coaching becomes important when a dentist owns the practice but still feels trapped inside daily decisions. The doctor may hold the title of owner, but the business still depends on that same person for schedule questions, team issues, approvals, vendor decisions, patient...  Read More
The CEO Dentist Playbook: Lead a Practice That Can Grow Without You
Being a CEO dentist doesn’t have to mean fewer patients. It means leading your business as intentionally as you are clinically. Kiera gives specific tips on how you, as a dental practice owner, can shift your mindset so you’re operating like a CEO and your practice is humming.Episode resources: And...  Read More
How to audit an agency comparison page, including one written by an agency
Short answer: A comparison between two agencies can be audited the way you would audit a clinical claim — by asking what was published, on what date, in whose words, and what happens to the cells where nobody published anything. Below is the rule set we hold ourselves to when we compare our own...  Read More
Automate the Busywork and Get Your Time Back
Tiff and Pam talk about the current intersection of technology in the practice, and how using and understanding AI as a tool for busywork means you can focus on the tasks that really need that human touch. They talk about why training AI could be just as critical as training humans, where to look...  Read More
Dental Technology Is Not the System
Dental technology can save time, reduce administrative stress, and help practices make cleaner decisions. It can also create faster mistakes when the workflow underneath it is inaccurate, unclear, or unmanaged.That is where many practices get frustrated.A new AI tool, online scheduling platform,...  Read More
Dentist Burnout: Get Your Life Back
Dentist burnout is not always caused by the dentistry itself. Many practice owners can handle full schedules, production goals, patient care, and team leadership. The heavier load is often everything that follows them home: late-night messages, repeated team questions, mental replays of hard...  Read More
Are Your KPIs Lying To You?
Key performance indicators are fundamental to a successful practice. But what about their dark side? Kiera shares how to know whether those metrics are telling you the right information or not, including what a false sense of KPI security can look like, common mistakes when reviewing those numbers,...  Read More
Dental KPIs Need More Than Green Numbers
Dental KPIs can make a practice look healthy on paper while the owner still feels the pressure in the bank account, schedule, and team. Production may be up, collections may look strong, and new patients may be increasing, yet those numbers can still hide weak profit, growing AR, or future schedule...  Read More
Et tu, EBITDA?
EBITDA is not created equally.  Re-read until it sticks.In the practice valuation realm, most people rush to the “multiple” discussion without really discussing what exactly they are multiplying.  For doc-to-doc deals, revenue and Seller Discretionary Earnings (SDE) are common metrics.  Groups tend...  Read More
The Foolproof Way to Build Community Anywhere, Anytime
In this episode, Tiff and Nikki talk about a critical piece under the marketing umbrella: networking with people in your community across different “genres” of expertise. They discuss knowing your demographic, building a two-way street of referrals, leaning on your hobbies, and a ton more ways to...  Read More
Community-Led Dental Practice Growth
Dental practice growth is not always created by spending more on ads, mailers, or online campaigns. For many practices, the next layer of growth is already nearby, in local schools, neighboring businesses, referral partners, patient conversations, and community relationships that have not been...  Read More
Episode 48: Dr. Paul Feuerstein on Dental Technology Journalism & the Future of Dental Media
Dental technology journalism has played a major role in shaping how clinicians discover, evaluate, and adopt innovation—and few people have contributed more to that conversation than Dr. Paul Feuerstein. In this episode of The Technology Evangelist Podcast, host Dr. John Flucke sits down with his...  Read More
How To Know If Your Office Suffers From “Artificial Harmony”
Artificial harmony is what happens when teams work alongside each other day in and day out, but never actually talk about what needs to be said.Kiera and Dana walk listeners through why getting to the root of problems in a practice is so critical — from not just a teamwork point of view, but for...  Read More
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