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Podcast/Blog Posts

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Showing 1-25 of 929
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How to Open a Second Dental Practice: A Practical System for Expanding Without Breaking What Already Works
How to Open a Second Dental Practice: A Practical System for Expanding Without Breaking the FirstHow to Open a Second Dental Practice: A Practical System for Expanding Without Breaking the FirstMy dad operated six dental practices over 45 years. When I told him I was opening my second, he didn't...  Read More
Yes, You ARE Allowed to Align Your Life Goals With Practice Growth
Practice success doesn’t always equal personal life happiness. Kiera talks about the Yes Success Model, and how to align your business goals with your personal life goals, because they’re allowed to complement each other (and should, frankly). She asks probing questions that’ll get you thinking...  Read More
Dentist Coaching Starts Before Growth
Dentist coaching should begin before the next production goal, associate hire, location, or service expansion. The starting point should be the life the practice owner is trying to build, because a successful practice can still become the wrong practice for the doctor who owns it.That is where many...  Read More
Dental Practice Profitability Needs a Plan
Dental practice profitability is easier to protect when the budget becomes a leadership tool, not a once a year spreadsheet. For dentists and practice owners, year end planning creates a clearer view of what the practice spent, what growth will require, and what production must happen to support...  Read More
Let’s Have a Real Conversation About End of Year Planning
It’s Kiera and Britt on the pod together, with listeners getting a live look into how the Dental A-Team is thinking about the year’s end — plus ideas as to what could be copied over to dental practices. There’s a large emphasis on cost estimates and budgeting, including knowing when to fine-tune...  Read More
Dental SEO Strategies That Help Attract More Patients
Building a strong online presence is especially important for a new dental practice. Even if a practice provides excellent care, potential patients need to be able to find it when searching online. A strong dental SEO strategy can improve visibility and help connect the practice with people...  Read More
The accessibility problem hiding in your patient forms
A patient leaves your office feeling numb and a little foggy while holding a printed instruction sheet they will probably lose before dinner. You have emailed them a link to the post-op instructions on your practice website, and this action is the right choice.If that file is a scan of a printed...  Read More
Categories: Marketing, Office Design
Avoid the Artificial Yes: Why Accepted Treatment Still Falls Off the Schedule
Dentistry is most important when a patient is in the practice. As soon as they leave, there are a million other parts of their life competing for priority. Tiff and Dana discuss how to talk about dental care with your patients so it doesn’t get lost under the heap of everything else. Episode...  Read More
Dental Case Acceptance That Holds
Dental case acceptance should not be measured only by whether the patient schedules before leaving the office. A stronger measure is whether the patient understands the value, feels clear about the timing, makes a financial commitment, and keeps the appointment once life starts competing for...  Read More
How Patient Reviews Can Improve Your Dental Practice’s SEO
Patient reviews have become an important part of dental marketing. Before choosing a dentist, many potential patients look online to see what other people have said about their experiences. A strong collection of positive reviews can build trust while also helping a dental practice improve its...  Read More
Dr. Ann Marie Gorczyca : Dentistry Uncensored w/ Howard Farran #1740
In this episode, Howard Farran welcomes back Dr. Ann Marie Gorczyca for her sixth appearance on the show. An orthodontist with more than 36 years of experience, she is a graduate of the Harvard School of Dental Medicine with a Master's in Public Health from Harvard's Department of Health Management...  Read More
Your Hygienists Want More Than a Raise: What Your Team Actually Wants | Dr. Delaney Spaulding | 626
Dr. Delaney Spaulding bought the condo above her dental practice and turned it into childcare for her team.At first, it sounds like a really generous employee perk.But after talking with her, it became clear that there was a much bigger idea behind it:Sometimes it’s easier to change the practice...  Read More
This Is What Your KPIs Are Trying to Tell You
Your key performance indicators do not have to be intimidating. In fact, with the correct frame of mind, they tell you exactly what’s going on in your practice! Kiera shares the smart way to utilize KPIs, including:Looking for patterns, not just numbersFinding the question in each KPIUnderstanding...  Read More
Dental KPI Consulting for Better Decisions
Dental KPI consulting helps practice owners turn numbers into leadership decisions instead of after-the-fact stress. KPIs should not feel like a report card that only says whether the month was good or bad. They should help the practice see what is changing, ask better questions, and act before a...  Read More
Dental Leadership Training Needs HR Discipline
Dental leadership training is not limited to morning huddles, team accountability, and better communication. It also includes the HR systems that help dentists coach clearly, document consistently, review payroll, classify workers correctly, and make employment decisions with fewer surprises.Most...  Read More
The Honest Truth About HR in Dentistry
Guest episode! Kiera is joined by Paul Edwards, CEO and co-founder of CEDR HR Solutions, which provides human resource support especially for dental practices. They go through a rapid fire of topics, such as coaching and accountability, worker classification, documentation and evidence (including...  Read More
How the Best Dental Marketing Agency Builds SEO for New Dental Practices
Opening a new dental practice comes with an immediate challenge: patients can't choose your office if they can't find it. Established competitors may already have years of Google reviews, backlinks, website content, and local search authority. A new practice has to build that presence from the...  Read More
This Is the Make or Break Point for Team Alignment
Does your team feel out of whack? Tiff and Pam pull back the curtain on maintaining practice camaraderie by sharing where to find those daily wins. They discuss not only setting goals, but the most effective way to do so; how to best utilize morning huddles; why ongoing communication is critical;...  Read More
UNLV Dental Practice Ownership Lecture & QnA : Dentistry Uncensored w/ Howard Farran #1739
UNLV Dental Practice Ownership Lecture & QnA : Dentistry Uncensored w/ Howard Farran #1739In this special episode, Howard Farran steps into the lecture hall rather than the studio, delivering a guest lecture to dental students at the University of Nevada, Las Vegas at the invitation of Dr. Karen...  Read More
Dental Team Accountability Needs a Daily Rhythm
Dental team accountability is not built by announcing a monthly goal and hoping the team remembers it when the day gets busy. It is built through daily focus, clear ownership, quick communication, and simple wins that help the team see how their work moves the practice forward.That is where many...  Read More
Dr. Jill Tanzi : Dentistry Uncensored w/ Howard Farran #1738
In this episode, Howard Farran sits down with Dr. Jill A. Tanzi, current president of the Alliance of Independent Dentists and a partner in Shero Dental Advisors. A valedictorian from Oxford, Massachusetts, she earned her BA cum laude in Biology from the University of Rochester and her DDS with...  Read More
The Biggest Way to Make Your Practice Stand Out
Post-visit follow-ups — this episode is all about ’em! Following up with patients is one of the most overlooked ways to build trust. Kiera shares tips on both how to accentuate and accelerate your post-visit methods as a practice, as well as what to avoid doing.Episode resources: and as always,...  Read More
Dental Case Acceptance Needs Follow-Up
Dental case acceptance does not stop when the patient walks out of the office. A patient can understand the diagnosis, trust the doctor, and still leave without scheduling because timing, finances, fear, or simple distraction got in the way.That is why follow-up matters.A strong presentation in the...  Read More
Have This Problem? There’s a System For That.
Establishing the right systems in your practice creates consistency, profitability, and freedom in ways that individual effort is never going to. Kiera talks about the difference between systems and the people using them, how to know if you need a new system, why the right system equals...  Read More
Dental Office Systems Stop Hero Mode
Dental office systems protect a practice from relying on one person’s memory, effort, or constant problem-solving. A strong team member is valuable, but even the best person needs a clear process, consistent training, and accountability that keeps the standard alive.Many dentists want more control...  Read More
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