Everyday Practices Dental Podcast
Everyday Practices Dental Podcast
Everyday Practices follows Regan Robertson, Sara Hansen as they interview dental professionals about everything related to dental practice ownership from productivity & finances, patient interaction, leadership, and more.
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Insurance Lists Are Not Marketing (E.331)
“Patients do not leave practices because of the dentistry. They leave because they feel unseen.”- Sara Hansen Brief Overview of the Episode Dentists are carrying a lot right now. Team shortages. Rising overhead. Patient objections. Insurance write-offs. Pressure to grow. Pressure to protect...  Read More
Your Ads Aren’t Broken. Your System Might Be (E.330)
“Do not pay for new patients when you have a million dollars plus sitting in your practice from patients that just never said yes.” – Sara Hansen BRIEF OVERVIEW OF THE EPISODE It is easy to blame the ad. A campaign does not perform. The phone does not ring enough. The right patients are not...  Read More
What Makes a Campaign Work (E.329)
“Marketing is about being seen. Your patients need to be seen.” - Sara Hansen Brief Overview of the Episode Most practices do not struggle because they lack ideas. They struggle because they mistake activity for strategy. In this episode, Regan and Sara unpack the difference between announcing...  Read More
When Treatment Feels Too Big (E.328)
  “We just have to figure out which direction that we’re going to go and something that’s going to be able to fit into your lifestyle and your budget.” - Sommer Carrol Brief Overview of the Episode Major dental treatment is never just clinical. For many patients, it comes with years of...  Read More
Why Patients Doubt the Diagnosis - Part Two (E.327)
“So what I tell you is, it’s not about you.”- Dr. Wade Kifer Brief Overview of the Episode This episode begins where the conversation gets even more practical: Victoria asks Wade if he is an in-network provider. From there, the episode moves into the deeper tension every dentist feels. How do...  Read More
Why Patients Doubt the Diagnosis (E.326)
“I wish dental problems hurt, because by the time it hurts, it’s something else or it’s too late.” - Dr. Wade Kifer Brief Overview of the Episode A correct diagnosis does not automatically create patient trust. Dr. Wade Kifer joins Regan Robertson, Sara Hansen, and Victoria Peterson to talk...  Read More
Google Is Not the Strategy (E.325)
“Google ads are not the end all be all. You have lots of options.” - Sara Hansen Brief Overview of the Episode When a dental practice wants more new patients, the first question is often, “Should we do Google Ads?” Sara Hansen challenges that question. Google may be a strong move for some...  Read More
Stop Blaming Your Marketing. Start Fixing Your Experience. (E.323)
“You can walk into a place and tell that the team is aligned by a feeling. You can sense it.”- Matt Hutchings Brief Overview of the Episode Sara Hansen sits down with Matt Hutchings, PDA Multimedia Content Manager and podcast producer, to talk about the moment marketing gets tested in real life....  Read More
Before You Drop PPOs, Prepare This (E.322)
“Good luck replacing your demand before you remove it.” – Regan Robertson BRIEF OVERVIEW OF THE EPISODE Going out of network is not a quick switch. It is a strategic transition that requires planning, clear communication, and the right internal systems long before the first contract changes. In...  Read More
Why Closure Creates Loyalty (E.321)
“If I received a bouquet of flowers, or I received a card in the mail, or I received a video in my email inbox congratulating me on completing the journey, that would blow my mind.” – Regan Robertson Brief Overview of the Episode This episode focuses on post-appointment communication protocol...  Read More
The Welcome Patients Never Forget (E.320)
“The patient welcoming is so simple, but really, really important.”- Apryl Christian Brief Overview of the Episode Some practices think patient experience is built through big gestures. This episode makes the opposite case. Trust is often won or lost in the smallest moments. Eye contact at the...  Read More
Why Old Patients Ghost You (E.319)
“We are so worried about marketing to strangers, yet we do not put that same emphasis on the patients who already know us.”- Sara Hansen Brief Overview of the Episode This episode takes a hard look at one of the most expensive silent problems in dentistry: patients who say they are interested,...  Read More
Why Silence Feels Different Than Calm (E. 318)
“If I go to a restaurant and it has no sound, it’s uncomfortable. Throw some fluorescent lights in there too, and then I’m like, I just wanna get out.”- Sara Hansen Brief overview of the episode Regan and Sara zoom in on a micro topic that quietly controls the vibe of your practice: sound. From...  Read More
When the Door Opens, Does It Match? (E.317)
“Marketing is an inside out job. Everything culminates in that brick and mortar experience.”  - Sara Hansen Brief Overview of the Episode This episode is a reality check on brand congruency. Regan and Sara walk through the check in and waiting room experience and explain why small...  Read More
For Bruce (E.316)
“Some people build practices. Others build people. Bruce did both.” - Regan Robertson Brief Overview of the Episode This episode is a pause. A moment of reflection. Regan Robertson speaks directly to the Productive Dentist Academy and Everyday Practices community to honor the life and legacy...  Read More
A New Chapter Begins (E.315)
“Some years don’t just change the calendar. They change the direction.” - Regan Robertson Brief Overview of the Episode This episode marks a pivotal moment for the Everyday Practices Dental Podcast. Following the passing of Productive Dentist Academy co-founder Dr. Bruce Baird, the...  Read More
When Patients Change Everything | Part 2 (EP. 314)
“There’s a beauty in understanding that the interactions we have with people really affect us and have this extraordinary ripple effect.” - Dr. Maggie Augustyn   Brief Overview of the Episode In Part Two of this series, the conversation shifts from difficult patient interactions to the...  Read More
When Patients Cross the Line | Part 1 (E.313)
Brief Overview of the Episode In part one of this two part series, Regan Robertson puts Dr. Chad Johnson and Dr. Maggie Augustyn in the interview seat to explore how contrast becomes a teacher in dentistry. Through real patient encounters, one centered on pricing pressure and another on a deeply...  Read More
The Two Decisions That Shape Your Entire 2026
“Zoom out before you zoom in. A year only works when you build it on purpose.”  - Regan Robertson Episode Overview This episode gives dentists what they rarely get: a transparent walk-through of how real practice owners plan a new year. Chad shows how calendar control prevents production...  Read More
The Season Every Dentist Pretends They’re Not In (E.311)
  “Sometimes you have to prune the branches so the plant can grow again.”  – Dr. Chad Johnson   Brief Overview of the Episode For the first time, Chad opens the curtain on a five year stretch filled with tough pivots. Letting go of an associate he deeply respected. Wrestling with a long-term...  Read More
Your Website Isn’t a Marketing Tool. It’s a Mirror (E.310)
  “Doctors, your website isn’t a marketing tool. It’s a mirror, and sometimes what it reflects isn’t pretty.” – Regan Robertson Brief Overview of the Episode In this revealing discussion, Regan Robertson is joined by website developer Kenny Davenport and dental marketing strategist Sara Hansen...  Read More
Culture Before Crowns (E.309)
"Culture comes first. Technology is just icing on the cake." – Dr. Chris Comer Brief Overview of the Episode Growth hides dysfunction until the stall exposes it. In this episode, Dr. Chris Comer and Regan Robertson unpack how small operational misalignments become leadership turning points....  Read More
Finding Contentment in Dentistry (E.308)
  “Contentment isn’t about happiness. It’s the quiet knowing that you’re finally aligned with yourself.” – Brandi Marzolino Brief Overview of the Episode After nearly two decades in dental leadership and personal development, Brandi Marzolino learned that burnout often hides behind...  Read More
Micro Moves That Beat Burnout (E.307)
“We have an epidemic of comfort.” – Dr. Eric Recker Brief Overview of the Episode Regan Robertson, Dr. Chad Johnson, and Dr. Maggie Augustyn sit down with Dr. Eric Recker to unpack practical ways to push back against burnout in real time. From defining what you’re actually chasing to using...  Read More
Flip the Switch Finding Power in Chaos (E.306)
“I’d had it with the office. I’d had it with the day. So I just flipped the lever and everything came back to life.” – Dr. Maggie Augustyn   Brief Overview of the Episode When everything in your practice stops working, what do you do? In this conversation, Dr. Chad Johnson and Regan Robertson...  Read More
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