Podcast/Blog Posts

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A Scorecard for Choosing the Right Dental Marketing Agency For Your Practice
Choosing between dental marketing companies is harder than it looks, and most of the difficulty comes from the fact that every agency says some version of the same thing. They know dental SEO. They run Google Ads. They build websites. They understand patient growth. That's fine to say. But it...  Read More
One in Five Dental Appointments Gets Canceled. Here’s How to Fix It
Here's a number that should get every dental practice's attention: 20% is the percentage of patient appointments that get canceled. In an analysis of , one out of every five appointments got cancelled, and only about half of those canceled visits were ever rebooked.  Most practices respond by send...  Read More
Transforming Taxes into Wealth by Larry R. Blades Through a presentation to financial planners, this course offers an in-depth exploration of Cash Balance Plans for business owners. Explore the key features, benefits, and regulatory requirements of these plans, and learn effective...  Read More
How to Open the Door to Cosmetic Dentistry With a Patient Who Has Nothing Clinically Wrong — Without Losing Their Trust if They Say No
How to Open the Door to Cosmetic Dentistry With a Patient Who Has Nothing Clinically Wrong — Without Losing Their Trust if They Say No Your healthiest patients may be your biggest cosmetic opportunities. Here is the exact protocol for opening the aesthetic conversation without pressure, without...  Read More
Episode 30: Clinical Research, Product Evaluation & the Future of Evidence-Based Dentistry with Dr. Gordon J. Christensen
In Episode 30 of The Technology Evangelist Podcast, sponsored by Medidenta Digital Solutions, Dr. John Flucke speaks with Dr. Gordon J. Christensen—founder and CEO of Practical Clinical Courses (PCC), former CEO of the Clinicians Report Foundation (CR), practicing prosthodontist, and globally...  Read More
Dental Team Training for Consistent Case Acceptance
Most dentists want stronger case acceptance, smoother handoffs, and fewer patient conversations that fall apart between the operatory and checkout. Dental team training helps create that consistency by giving the entire team a shared way to communicate treatment, value, urgency, and next steps....  Read More
The Perfect Quarterly Calibration
Re-releasing a Dental A-Team favorite… Ladies and gents, he’s back. Dr. Dave Moghadam is again on the podcast, this time to talk with Kiera about quarterly team calibration. While there’s no silver bullet A-to-Z cookbook for how to operate a practice, an outline certainly helps. Dr. Moghadam...  Read More
From Software Crisis to Scalable Dental Operations in 7 Offices | Nicole Hartshorn | 612
Most leaders think operational breakdowns start with bad systems.   This conversation suggested something different.   Nicole Hartshorn oversees seven pediatric dental locations and recently led one of the most difficult transitions a growing organization can face: replacing the practice management...  Read More
How a Routine Cleaning Became an $18,000 Veneer Case — Without a Single Word About Cosmetics Until the Patient Asked
How a Routine Cleaning Became an $18,000 Veneer Case — Without a Single Word About Cosmetics Until the Patient Asked Sarah came in for a routine cleaning. She left having booked an $18,000 veneer case. Here is every word of the conversation — and the exact psychological mechanism behind each one....  Read More
Insurance Lists Are Not Marketing (E.331)
“Patients do not leave practices because of the dentistry. They leave because they feel unseen.”- Sara Hansen Brief Overview of the Episode Dentists are carrying a lot right now. Team shortages. Rising overhead. Patient objections. Insurance write-offs. Pressure to grow. Pressure to protect...  Read More
Front Office Systems That Fix Chaos
Front office systems can change the entire feel of a dental practice. When phones are ringing, patients are checking in, insurance questions are waiting, treatment needs follow-up, and the doctor’s schedule has gaps, the front desk can quickly feel like every task is urgent. That pressure is real....  Read More
This is Why Your Front Office is Struggling
Does your front office feel overwhelmed? Kiera shares what the problem is 99% of the time, as well as how to clear up the confusion, and three tactics that bring about clarity and control very quickly. Episode resources: Trasnscript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team...  Read More
The Three-Step Mental Framework That Turns Any Treatment Presentation Into an Inevitable Yes
The Exact Presentation System That Makes Case Acceptance Predictable Most dentists present treatment in the wrong order. Here is the three-step mental framework that restructures every case presentation around how the patient's brain actually makes decisions. There is a specific moment in every...  Read More
At Practice Capacity? Here’s How You Can Still Grow
This episode is all about the capacity of your practice — what’s on your mind for growth, as well as components in your practice that might surprise you in boosting your production. Episode resources: Transcript: Tiff (00:01) Hello, Dental A Team listeners. We are so excited to be here with...  Read More
Your Patients Do Not Think in Dollar Amounts. They Think in Monthly Budgets. Here Is How to Present Fees the Way Their Brain Actually Processes Money.
Why Presenting the Full Fee Is Killing Cases That Were Already Sold A patient who says yes to your clinical recommendation and no to your fee is not rejecting the treatment. They are rejecting the financial format. Here is how to fix it permanently. Picture two identical patients. Same age. Same...  Read More
Episode 29: Early Dental Technology Adoption, ROI in Digital Dentistry & Oral-Systemic Health with Dr. Ed Zuckerberg
In Episode 29 of The Technology Evangelist Podcast, sponsored by Medidenta Digital Solutions, Dr. John Flucke reconnects with Dr. Ed Zuckerberg—1978 NYU graduate, longtime clinician, early adopter of dental technology, and venture partner in oral health innovation. Known for being an early pioneer...  Read More
The Dentist Who Tells Patients What Is Wrong Loses the Case. The Dentist Who Lets Patients Discover It Themselves Closes It Every Time.
Why Patients Who Find Their Own Problem Always Say Yes to Fixing It When a dentist tells a patient what is wrong it is an opinion. When a patient sees it themselves it becomes an undeniable reality. Here is the exact system that makes patients sell themselves on treatment. There are two versions...  Read More
Dropping Insurance Without Fear of Losing Patients | Dr. Delaney Spaulding | FF
One decision. Half the patients gone almost overnight. And an entire community talking about it on Facebook. From the outside, buying a practice looked like a huge step forward. What most people didn't see was what happened next. After Delaney Spaulding purchased the practice, one of the...  Read More
Your Ads Aren’t Broken. Your System Might Be (E.330)
“Do not pay for new patients when you have a million dollars plus sitting in your practice from patients that just never said yes.” – Sara Hansen BRIEF OVERVIEW OF THE EPISODE It is easy to blame the ad. A campaign does not perform. The phone does not ring enough. The right patients are not...  Read More
Dental Practice Capacity Before Expansion
Dental practice capacity should be reviewed before adding operatories, extending hours, hiring another provider, or considering a second location. Growth may still be available inside the current practice, but it can be missed when the first answer is simply “more space.” A tight schedule can make...  Read More
Strong companies continue producing strong earnings
Strong companies continue producing strong earning   Read More
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