Listening to the Dental A-Team Podcast is good. Very, very good.
Attending a live DAT event is even better!
Kiera and Tiffanie hosted their phone skills and scheduling event in Indiana, and shared the following tidbits with the group:
- What it means to LEVEL UP! Whether you’re high energy or “cool as a sunset,” make sure you’re in your peak state when talking with clients.
- Mark Costes' 3 E’s: Empathy, energy, and edification.
- Don’t get stuck in patterns! Try mystery calls into your office and record the samples (Kiera uses Zoom; other options include the Weave phone system and Patient Prism for new patient-reviewed phone calls). Then learn from them.
- Master scheduling with high productivity periods first thing in the morning and right after lunch.
Interested in more information about what went down at the event? Email hello@thedentalateam.com with questions or just to say hello! We love our fans!
Upcoming live events include:
November 7 in Scottsdale, AZ: Case Acceptance! Learn how to improve your case acceptance and treatment planning in your office.
January 24-25, 2020 in Scottsdale, AZ: Voices of Dentistry-- See Kiera Dent speak LIVE!
September 25-26, 2020 in Scottsdale, AZ: Women Dentists Connect. It was an EPIC event this year! Snag your tickets before prices go up after October 31, 2019!