Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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The Overlooked System That Drives Dental Practice Growth
Every dental practice wants growth. Many invest heavily in marketing, expand services, or add new technology in hopes of increasing production. Yet one of the most powerful drivers of profitability is often overlooked. Conversion rate optimization is not about doing more. It is about doing what...  Read More
You’re Answering Phones Wrong (And It’s Costing You Patients)
This episode is all about the power of a phone call, and how you can maximize it. Kiera goes into the formula for phone call success, and how it will boost your patients’ interactions with your practice. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners....  Read More
Why the CEO Dentist Mindset Is the Shift Most Practices Need
The CEO dentist mindset is one of the most important shifts a practice owner can make when moving from surviving the day to intentionally designing a profitable, fulfilling career. Many dentists set goals for production, collections, and growth, yet forget to set goals for the life those numbers...  Read More
#goals: Personal AND Professional
Re-releasing a DAT listener favorite! News flash: Setting goals for yourself isn’t selfish! In fact, Kiera encourages you to set personal, then professional goals. In this episode, she talks about why it’s important to think about yourself a bit more, why taking personal time helps you AND your...  Read More
All for One: Getting Team Buy-In On Your Big Why episode artwork
A practice won’t truly thrive until its team members are aligned and attached to your company’s purpose. Tiff and Kristy go into what it takes to gain collective buy-in from those who keep your practice humming, including being reminded of fundamental desires, embracing vulnerability,...  Read More
Practice Owner Mindset Drives Team Buy-In
Dentistry is not just about clinical excellence or hitting production goals. Behind every thriving practice is a strong Practice Owner Mindset that shapes culture, inspires teams, and creates long-term stability. When owners lead with clarity and purpose, teams understand where the practice is...  Read More
Hygiene Calibration That Strengthens Dental Practices
Hygiene calibration is one of the most overlooked growth strategies in dentistry. Many practices invest heavily in marketing, production goals, and technology. However, the hygiene department often runs on habit rather than alignment. When hygiene calibration becomes intentional, the entire...  Read More
How to Calibrate Your Hygiene Team
Re-releasing a DAT listener favorite! Dr. Dave Moghadam joins Kiera to discuss getting your hygiene team on the same page and at the same point of understanding. He shares his approach, and goes deeper into the following:          Gather all information and establish a flow of procedure          ...  Read More
Change How People Feel About Going to the Dentist (for the Better!)
Do you want your patients to feel confident and cared for and to become raving fans about your practice? Kiera takes listeners through specific steps to help practices refine what their patients go through upon entering to exiting your office. Episode resources: Transcript: The Dental A Team...  Read More
Dental Patient Experience That Patients Never Forget
The dental patient experience is no longer a “nice to have.” It is one of the most powerful growth strategies a practice can build. When the dental patient experience is intentional, patients return, refer, accept treatment, and trust the care being delivered. Let’s be honest. Patients rarely...  Read More
A Quick Tip to Increase Your Profit
This episode is all about the (sometimes surprising) benefits of comprehensive financing! Kristy breaks down why putting together a FULL plan for health will help patients and your practice in the long run. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team...  Read More
Increase Dental Practice Profit with Team Connection
Dental practice profit is not just about producing more dentistry. It is about building a team that trusts each other, communicating clearly with patients, and presenting care in a way that helps people say yes. When connection and clarity improve inside a practice, the numbers usually follow. Many...  Read More
Tax Strategies You Simply MUST Know Before April 15
Kiera is joined by Alexis Gallati, founder and lead tax strategist at Cerebral Tax Advisors, to talk about tax strategy not just for 2025 success, but 2026 and beyond. They discuss asking your CPA the right questions, shifting income from your higher tax bracket down, the Augusta rule, and a ton...  Read More
The Life-Changing Magic of Accountability (and How it Reduces Stress)
No matter what position, no matter how many years someone’s been in their position, every team member likes to know that they’re doing a good job. Tiff and Kristy talk about why defining duties and responsibilities—and then measuring metrics against those duties and responsibilities—is so...  Read More
Accountability Systems That Reduce Stress in Dental Practices
Running a dental practice does not have to feel chaotic. Yet for many owners, stress builds when expectations are unclear, systems are inconsistent, and team members are unsure how success is measured. This is exactly where accountability systems make the difference. Strong accountability systems...  Read More
Stop Thinking Turnover Makes You a Failure
Kiera is joined by Dr. Paul Etchison to talk about changing the mindset of turnover = failure. This transition is part of the evolution of leadership. Both Kiera and Dr. Etchison share their own experiences in remaining true to core values, and keeping their definitions of success separate from...  Read More
Practice Owner Mindset: Lead Without Losing Yourself
If practice owner mindset feels heavy right now, that does not mean something is wrong with you. It usually means you have outgrown the version of leadership that got you here. Most dentists were trained to be excellent clinicians. But ownership requires a different skill set. It requires clarity,...  Read More
Profitability Pitfalls: Don’t Lose Money in Dentistry
If there is one thing that quickly frustrates a dental practice owner, it is realizing that money is leaking out of the practice and that it could have been avoided. The good news is that most profitability problems are not caused by one massive mistake. They usually come from small missteps that...  Read More
3 Costly Pitfalls + How To Course-Correct
Kiera is here with a gift to make your practice even better: The three most common mistakes dental practices make, and guidance on how to get out of them. Is your practice making one of these mistakes? 1. Delegating tasks without ownership 2. Avoiding hard conversations 3. Flying blind on your...  Read More
The Ad That Will Hire Your Unicorn
Tiff and Monica provide exclusive, step-by-step insight into creating hiring ads that both grasp your specific practice’s strengths and needs, and attract those rockstar team members you’ve been looking for. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team...  Read More
Hiring Dental Staff Starts With Your Story
Hiring feels harder than it used to. Not because dentistry has changed, but because candidates have. Today’s strongest team members are not just looking for a paycheck. They want to feel aligned with where they work. They are looking for clarity, steady leadership, and work that feels meaningful....  Read More
Online Payments That Increase Practice Profitability
If collections feel heavier than they should, it usually is not because the practice is doing something wrong clinically. It is because the systems behind getting paid are outdated or inconsistent. The good news is this is fixable, and it can improve quickly when the team has a clear process. Most...  Read More
4 Steps to 98% Collections
Re-releasing a DAT listener favorite! The Dental A-Team is Team Online Statements over Team Paper Statements! This podcast episode is a sign your practice needs to get on the online statement train. Lots of practices struggle getting collections up because they’re doing it the old-fashioned way....  Read More
CEO Habits for That Next Level
Kiera takes listeners through specific actions the most successful dentistry minds have incorporated into their day-to-day to stay elevated. She touches on:     Planning out an ideal week     Reviewing these numbers weekly      Fostering problem-solvers      And more!    Episode resources: ...  Read More
Practice Owner Mindset: Lead Like a CEO, Not a Firefighter
When the Practice Feels Heavy, It’s Usually a Leadership Issue First There are seasons in dentistry where everything feels harder than it should. The schedule is packed, the team feels stretched, and the day turns into nonstop decisions. Even when production is solid, the practice can still feel...  Read More
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