Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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The Overlooked System That Drives Dental Practice Growth
Every dental practice wants growth. Many invest heavily in marketing, expand services, or add new technology in hopes of increasing production. Yet one of the most powerful drivers of profitability is often overlooked. Conversion rate optimization is not about doing more. It is about doing what...  Read More
Dental Patient Experience That Patients Never Forget
The dental patient experience is no longer a “nice to have.” It is one of the most powerful growth strategies a practice can build. When the dental patient experience is intentional, patients return, refer, accept treatment, and trust the care being delivered. Let’s be honest. Patients rarely...  Read More
A Quick Tip to Increase Your Profit
This episode is all about the (sometimes surprising) benefits of comprehensive financing! Kristy breaks down why putting together a FULL plan for health will help patients and your practice in the long run. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team...  Read More
Increase Dental Practice Profit with Team Connection
Dental practice profit is not just about producing more dentistry. It is about building a team that trusts each other, communicating clearly with patients, and presenting care in a way that helps people say yes. When connection and clarity improve inside a practice, the numbers usually follow. Many...  Read More
Last Minute Tax Strategies for Dentists
Last Minute Tax Strategies for Dentists Can Still Save You Money Last minute tax strategies for dentists can still create real savings, even when April 15 is around the corner. Many practice owners assume that once the calendar flips to January, every opportunity is gone. That simply is not true....  Read More
Tax Strategies You Simply MUST Know Before April 15
Kiera is joined by Alexis Gallati, founder and lead tax strategist at Cerebral Tax Advisors, to talk about tax strategy not just for 2025 success, but 2026 and beyond. They discuss asking your CPA the right questions, shifting income from your higher tax bracket down, the Augusta rule, and a ton...  Read More
Stop Thinking Turnover Makes You a Failure
Kiera is joined by Dr. Paul Etchison to talk about changing the mindset of turnover = failure. This transition is part of the evolution of leadership. Both Kiera and Dr. Etchison share their own experiences in remaining true to core values, and keeping their definitions of success separate from...  Read More
Profitability Pitfalls: Don’t Lose Money in Dentistry
If there is one thing that quickly frustrates a dental practice owner, it is realizing that money is leaking out of the practice and that it could have been avoided. The good news is that most profitability problems are not caused by one massive mistake. They usually come from small missteps that...  Read More
3 Costly Pitfalls + How To Course-Correct
Kiera is here with a gift to make your practice even better: The three most common mistakes dental practices make, and guidance on how to get out of them. Is your practice making one of these mistakes? 1. Delegating tasks without ownership 2. Avoiding hard conversations 3. Flying blind on your...  Read More
Online Payments That Increase Practice Profitability
If collections feel heavier than they should, it usually is not because the practice is doing something wrong clinically. It is because the systems behind getting paid are outdated or inconsistent. The good news is this is fixable, and it can improve quickly when the team has a clear process. Most...  Read More
4 Steps to 98% Collections
Re-releasing a DAT listener favorite! The Dental A-Team is Team Online Statements over Team Paper Statements! This podcast episode is a sign your practice needs to get on the online statement train. Lots of practices struggle getting collections up because they’re doing it the old-fashioned way....  Read More
How This Doctor Reached His 5-Year Goal in Just 16 Months
DAT consultant Kristy breaks down what exactly took place for a practice that didn’t have a solid admin team, struggled to find team members, and other challenges to hit its goal of $3 million in revenue. She touches on what core systems were implemented, how delegation worked, case acceptances...  Read More
Dental Practice Growth Strategy That Scales
Dental practice growth is not about working more hours, adding more stress, or hoping marketing fixes everything. Dental practice growth becomes predictable when the numbers tell the truth, the systems support the team, and the schedule is built to produce consistently without burning everyone out....  Read More
The Strongest KPIs For YOUR Practice
Key performance indicators (KPIs) are a powerful tool. They provide concrete numbers for your practice, showing what’s working well, but also clear-cut areas for improvement. Tiff and Kristy break down how and where to use KPIs, plus interpretation, growth factors, and more. Episode resources: ...  Read More
Understanding KPIs Without the Confusion
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" tabindex="-1" dir="auto" data-turn-id="4d4ab9be-b7a8-4ac6-9d97-7256b1bcb4eb" data-testid="conversation-turn-128" data-scroll-anchor="false" data-turn="assistant"> Key performance indicators can feel...  Read More
Growing Through Chart Mergers Without Losing Culture
Buying charts can be one of the most effective ways to grow a dental practice. When done intentionally, chart mergers increase patient flow, strengthen production, and open doors for associate growth while protecting the culture you are working hard to build. This article shares real lessons...  Read More
How to Merge Patients (and Culture) Successfully
Re-releasing a DAT listener favorite! The Dental A-Team is joined by Dr. Nate Tilman! Fascinating history aside (read his bio below), Dr. Tilman talks with Kiera about his unique dental practice situation, how he’s managed to merge five different practices into his own, and a strategy for doing...  Read More
CEO Mindset Starts With You
Dentists often think of themselves as practice owners, not CEOs. Yet the moment you opened your practice, you became the CEO. Whether you claim that role or not shapes how your team performs, how decisions are made, and how stressful your daily life feels. The CEO mindset is about leading with...  Read More
Get Patients To Say YES To High-Dollar Cases
If you want high-dollar procedures done more often in your practice, this is the episode for you. Kiera specifies what needs to be in place, including skillset, morale, and language. This kind of case acceptance goes beyond the everyday appointments, and Kiera explains the difference. Episode...  Read More
How To Increase High-Dollar Case Acceptance
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" tabindex="-1" dir="auto" data-turn-id="c81b8c4f-230d-4086-81d7-4c64f692bfad" data-testid="conversation-turn-104" data-scroll-anchor="true" data-turn="assistant"> Case acceptance is one of the most...  Read More
Hiring Dental Staff With Culture In Mind
Hiring dental staff looks nothing like it did a decade ago. A practice could post a basic ad, interview whoever walked in, plug them into the schedule, and hope it worked. Today it requires clarity and intention. Candidates want connection and growth. They want to feel part of something, not just...  Read More
Pay Attention to THIS When Purchasing an Additional Practice
Tiff and Trish discuss the need-to-know info for the buyer of a practice, including team member transparency, new patient inflow, software use, and more. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A Team listeners. We are back again I have Trish with me because I...  Read More
What Smart Buyers Check Before Purchasing a Practice
Buying a dental practice should feel exciting, not confusing or chaotic. The smartest buyers slow down, study the real picture, and make sure the practice aligns with their long-term plans. Too many dentists fall in love with the idea of ownership, sign the deal quickly, and discover later that the...  Read More
Discovering Hidden Practice Revenue
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" tabindex="-1" dir="auto" data-turn-id="request-WEB:4169d308-4575-40a4-b8e6-425c2c956df4-12" data-testid="conversation-turn-24" data-scroll-anchor="true" data-turn="assistant"> Hidden practice revenue is...  Read More
Does Your Practice Have THIS Hidden Gold Mine?
It’s office autopsy time! Kiera shares the story of a practice that recently discovered $2.5 million going unnoticed. She talks about the doctors and their (very) busy schedules, the need for an additional hygienist, and what the cold, hard numbers told this practice about next steps. Episode...  Read More
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