Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Why Patient Flow Is the Hidden Key to a Better Dental Practice
Dentists often believe their biggest challenge is attracting more patients. But after working with hundreds of practices, a different pattern appears. Many offices already have enough patients. The real challenge is how those patients move through the practice. That is where patient flow becomes...  Read More
Patient Flow Is Different in 2026. This Is What to Do about It.
Three months into 2026 and the Dental A-Team is already clocking how different patient flow is this year. Kiera talks about optimizing your practice for that unique 2026 patient. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera. And today...  Read More
How to Drop Your Overhead FAST
This one’s for the business owners out there! Kiera discusses all things overhead — what’s normal, what’s high, how to lower it, and what overhead even means in the first place. She then goes into specific tips of what it takes to lower that overhead quickly and responsibly. Episode resources: ...  Read More
The Overhead Problem Many Dental Practices Ignore
Why Dental Practice Overhead Matters Many dentists work incredibly hard and still feel like the financial results do not match the effort. Production may be strong, the schedule may be full, and patients may be saying yes to treatment. Yet when the month ends, the cash available to the doctor...  Read More
Shuffling Team Member Personalities and Skillsets the Right Way
Tiff and Trish break down what it means to have the right person in the right chair that’s best for your practice. This means gauging comfort levels and the ability to stay calm, but it also means supporting each position so they feel like they can win at their job. Listeners are invited to...  Read More
Personality vs Experience: The Key to Building a Strong Dental Team
Why Building the Right Dental Team Matters Every dentist knows that the team inside the practice can either elevate the patient experience or quietly hold the practice back. The people greeting patients, discussing treatment, coordinating finances, and supporting clinical care all influence how...  Read More
The Tax Strategy Most Dentists Overlook
There are plenty of conversations in dentistry about production, case acceptance, overhead, and expansion. Far fewer about taxes. Yet tax planning for dentists may be one of the most underused profit levers in private practice ownership. Most dentists are exceptional at generating income. They...  Read More
Tax Day Is Coming! How Can You Keep More of What You Make?
Kiera is joined by Derick Van Ness of Big Life Financial to talk about taxes, and how to handle them beyond simply thinking of them as a necessary evil. The pair discuss knowing your numbers, utilizing tax credits, the magic touch of a CPA, and more. Episode resources: Transcript: The Dental...  Read More
Billing Tips to Make You $$$ (For Work You’ve Already Done)
Chances are, your accounts receivable (AR) is not dialed in. Kiera provides very tactical, specific tips on how to get your AR cleaned up and start bringing in money you’ve already earned. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera...  Read More
Stop Letting AR Steal Your Profit
There are topics in dentistry that everyone wants to talk about. Implants. Growth. Expansion. New technology. AI. And then there is accounts receivable. Dental AR is not glamorous. It does not feel innovative. It does not get applause at study clubs. But it might be the fastest way to increase...  Read More
The Dental A-Team Podcast Evolution (Happy Birthday to Us!)
The Dental A-Team Podcast has been around for seven years, if you can believe it! Kiera reflects on her original goal with the pod, how that goal (and dentistry in general) has changed since. It’s been an evolution of leadership, systems, culture, and growth, and the ball is still rolling. ...  Read More
Seven Years In: The Practice Owner Mindset That Sustains Growth
As the Dental A Team podcast reaches its seventh year, it creates a powerful moment to pause and reflect on what truly drives long-term success in dentistry. Not short bursts of growth. Not hustle seasons. Not emergency decisions. What lasts is a strong practice owner mindset. That mindset is what...  Read More
Practice Profitability Starts With Letting Go
Practice profitability is rarely a dentistry problem. More often, it is a leadership problem hiding in plain sight. When everything runs through one person, whether that is the doctor, owner, or office leader, growth stalls, stress rises, and the practice starts feeling heavier than it should....  Read More
We Need to Talk about That Bottleneck Problem
Why is it so difficult for doctors to delegate, even when it so obviously impacts the team? Kiera and Dana discuss the art of delegation, and where it overlaps with clear expectations and accountability. Episode resources: Transcript:   The Dental A Team (00:00) Hello, Dental A Team listeners....  Read More
A Smarter Way to Improve Case Acceptance in Dentistry
Case acceptance is one of the most misunderstood growth levers in dentistry. Many practices assume patients say no because of cost, insurance, or timing. In reality, case acceptance improves when systems, communication, and confidence align across the practice. When practices stop treating case...  Read More
Here’s How a 5-Star Front Office Operates
Are you providing your patients with a 5-star treatment? It starts with your front office. Kiera breaks down what a full rollout of peak client care looks like, identifying five different points to utilize as soon as that patient walks through the door (or calls). Episode resources: ...  Read More
The Best Way to Measure Your Practice’s Progress Is… (Drumroll, Please)
Key Performance Indicators (or KPIs)! By establishing KPIs in your practice, you find ways to remove the emotion that doesn’t need to be there. Tiff and Kristy explain how KPIs drive a practice — and how to implement them if you haven’t started yet. Episode resources: Transcript: The Dental...  Read More
How Dental KPIs Create Stronger Practice Leadership
Dental KPIs play a powerful role in how a dental practice grows, leads teams, and makes confident decisions. When used correctly, dental KPIs remove emotion from leadership conversations and replace assumptions with clarity. This shift allows practice owners to focus on systems instead of...  Read More
The Overlooked System That Drives Dental Practice Growth
Every dental practice wants growth. Many invest heavily in marketing, expand services, or add new technology in hopes of increasing production. Yet one of the most powerful drivers of profitability is often overlooked. Conversion rate optimization is not about doing more. It is about doing what...  Read More
You’re Answering Phones Wrong (And It’s Costing You Patients)
This episode is all about the power of a phone call, and how you can maximize it. Kiera goes into the formula for phone call success, and how it will boost your patients’ interactions with your practice. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners....  Read More
Why the CEO Dentist Mindset Is the Shift Most Practices Need
The CEO dentist mindset is one of the most important shifts a practice owner can make when moving from surviving the day to intentionally designing a profitable, fulfilling career. Many dentists set goals for production, collections, and growth, yet forget to set goals for the life those numbers...  Read More
#goals: Personal AND Professional
Re-releasing a DAT listener favorite! News flash: Setting goals for yourself isn’t selfish! In fact, Kiera encourages you to set personal, then professional goals. In this episode, she talks about why it’s important to think about yourself a bit more, why taking personal time helps you AND your...  Read More
All for One: Getting Team Buy-In On Your Big Why episode artwork
A practice won’t truly thrive until its team members are aligned and attached to your company’s purpose. Tiff and Kristy go into what it takes to gain collective buy-in from those who keep your practice humming, including being reminded of fundamental desires, embracing vulnerability,...  Read More
Practice Owner Mindset Drives Team Buy-In
Dentistry is not just about clinical excellence or hitting production goals. Behind every thriving practice is a strong Practice Owner Mindset that shapes culture, inspires teams, and creates long-term stability. When owners lead with clarity and purpose, teams understand where the practice is...  Read More
Hygiene Calibration That Strengthens Dental Practices
Hygiene calibration is one of the most overlooked growth strategies in dentistry. Many practices invest heavily in marketing, production goals, and technology. However, the hygiene department often runs on habit rather than alignment. When hygiene calibration becomes intentional, the entire...  Read More
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