Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Has Your Practice Undergone the Invisible Friction Audit?
It’s time to perform a special audit in your practice! This one is called the Invisible Friction Audit. Kiera guides listeners through how to catch problems that might not be very obvious, but are total gamechangers in terms of practice operations. Episode resources: Transcript: The Dental A...  Read More
Dental Practice Audit to Fix Hidden Problems Fast
If a practice feels busy but still off, a dental practice audit can help uncover what is quietly slowing things down. Most challenges inside a practice are not obvious. They build over time through small inefficiencies, delayed decisions, and unclear systems that no one is actively addressing....  Read More
Top 4 KPIs a Business Owner MUST Know
Tiff and Kristy shine a light on key performance indicators that won’t just propel a dental practice to success, but any business. This includes knowing your numbers (stop treating them like the bogeyman!), locking in production, case acceptance, and diagnosis. Episode resources: Transcript:...  Read More
Dental KPIs That Drive Profit
Dental KPIs give practice owners clarity on what is actually happening in the business. Without dental KPIs, it is easy to feel busy, see a full schedule, and still not know if the practice is truly growing or just staying afloat. That uncertainty is more common than most dentists think. Many...  Read More
Keep Your Head On Straight With AI
Kiera is a guest on The ZeroBalance Podcast with John Stamper! She and John discuss the advancement of software over the past few years, and why the current culmination — artificial intelligence — isn’t something to be skittish around in your practice.  Episode resources: Transcript: The...  Read More
AI in Dentistry: Smarter Practices, Better Results
Why AI Dentistry Is No Longer Optional AI dentistry is no longer something to watch from a distance. It is actively shaping how practices operate, how patients engage, and how teams perform. Practices that lean into AI dentistry are seeing stronger systems, more consistency, and better patient...  Read More
Hygiene Department Growth That Actually Works
Hygiene department growth is one of the most effective ways to improve production, patient care, and team alignment in a dental practice. Many practices want stronger hygiene performance, but struggle to create growth without tension. The issue is rarely effort. It is a lack of clarity and...  Read More
How to Achieve the Coveted Doctor/Hygiene Alignment
Kiera and Dana dive into the hygienist’s mindset (which tends toward patient care over business numbers) and how a doctor can get a full hygiene team on board with metrics and measurables. They touch on the hygienist drought, growing your practice without stepping on your hygienists’ toes,...  Read More
Vision-Driven Growth is the Panacea Your Practice Needs
This episode is all about your vision for your practice, and how you can use it to propel growth and success. Tiff and Dana share how to create a vision that’s true to you, how to get your team members bought in, how to set goals according to that vision, and so much more. Episode resources: ...  Read More
Vision Driven Growth in Dental Practices
Vision driven growth is one of the most overlooked ways to create a profitable, sustainable dental practice. Many dentists focus on production goals, collections, and physical growth, but without vision driven growth, those numbers often feel empty and hard to sustain. A practice can hit goals and...  Read More
Why Accountability Problems Hurt Practice Growth
Dental practice accountability is one of the biggest reasons practices feel stuck, overwhelmed, or inconsistent. Most practices do not struggle because they lack effort. Instead, they struggle because expectations and follow through are unclear. Let’s be honest. Many teams say they want...  Read More
Are You the CEO Your Practice Needs?
Kiera is a guest on The Extraction, a podcast by TeamCare, to talk about accountability without the drama. She, along with co-hosts Kyle Bergman and Dr. Sharon Blyler, discuss the sometimes difficult realities of what it takes to be a good leader versus a great leader.  Episode resources: ...  Read More
Seriously, Stop Shying Away From Accountability
Does it seem like there are communication troubles in your practice? Spoiler alert: That usually has to do with accountability. Kiera and Dana riff on why creating an accountability ladder a) isn’t as difficult as you think, and b) will save tons of time, energy, and money. Episode resources: ...  Read More
Dental Practice Profitability Without Cutting Team
Dental practice profitability is one of the biggest concerns for practice owners right now. Expenses are rising, team wages are higher than ever, and many dentists feel stuck trying to balance profitability while still taking care of their team. The reality is, dental practice profitability does...  Read More
Creating the Perfect Gatekeeper to Your Practice
Kiera joins Dr. Paul Etchison on the Dental Practice Heroes podcast to talk about the infamous front desk and how to finally figure out what levers should be pulled and which should be pushed to get the department in ship-shape. The best part about this episode is that Kiera and Dr. Etchison make...  Read More
Why Front Office Training Impacts Your Bottom Line
Front office training is one of the fastest ways to improve collections, case acceptance, scheduling, and overall patient experience in a dental practice. Many dentists focus heavily on clinical excellence, which matters, but the front office is often the department controlling the schedule, the...  Read More
Scale Your Dental Practice AND Reduce Overhead
Re-releasing a DAT listener favorite! Chris Sands and Brent Saunier are on the podcast to talk about the hottest topics in the dental accounting world. Founding partners of Pro-Fi 20/20, these dental CPAs chat with Kiera about how to reduce overhead and expand the number of patients coming in,...  Read More
If You Want to Change the World, Have a Morning Huddle
This episode is all about the simple power of a morning huddle. Tiff and Trish talk about the why behind these daily meetings, including what to include versus not include, how to look for opportunities in the schedule, why everything goes a lot smoother with a bit of communication. Episode...  Read More
Why Morning Huddles Still Matter in Dental Practices
Most dental teams have heard about morning huddles. Some practices do them every day. Others tried them once or twice and decided they were not helpful. Many offices say they simply do not have time. Yet after working with hundreds of dental practices, one pattern becomes very clear. Teams that...  Read More
Why Patient Flow Is the Hidden Key to a Better Dental Practice
Dentists often believe their biggest challenge is attracting more patients. But after working with hundreds of practices, a different pattern appears. Many offices already have enough patients. The real challenge is how those patients move through the practice. That is where patient flow becomes...  Read More
Patient Flow Is Different in 2026. This Is What to Do about It.
Three months into 2026 and the Dental A-Team is already clocking how different patient flow is this year. Kiera talks about optimizing your practice for that unique 2026 patient. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera. And today...  Read More
How to Drop Your Overhead FAST
This one’s for the business owners out there! Kiera discusses all things overhead — what’s normal, what’s high, how to lower it, and what overhead even means in the first place. She then goes into specific tips of what it takes to lower that overhead quickly and responsibly. Episode resources: ...  Read More
The Overhead Problem Many Dental Practices Ignore
Why Dental Practice Overhead Matters Many dentists work incredibly hard and still feel like the financial results do not match the effort. Production may be strong, the schedule may be full, and patients may be saying yes to treatment. Yet when the month ends, the cash available to the doctor...  Read More
Shuffling Team Member Personalities and Skillsets the Right Way
Tiff and Trish break down what it means to have the right person in the right chair that’s best for your practice. This means gauging comfort levels and the ability to stay calm, but it also means supporting each position so they feel like they can win at their job. Listeners are invited to...  Read More
Personality vs Experience: The Key to Building a Strong Dental Team
Why Building the Right Dental Team Matters Every dentist knows that the team inside the practice can either elevate the patient experience or quietly hold the practice back. The people greeting patients, discussing treatment, coordinating finances, and supporting clinical care all influence how...  Read More
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