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273: Dr. Grace Yum | How to Transition Out of Your Practice
Things change... and that's ok. Just change smoothly. . In this episode I talk with the awesome Grace Yum and she discussed how she transitioned out and sold her practice at the peak! Why?... and if you are thinking of doing this either now or eventually... what should you be considering right...  Read More
Why Would a Dentist Want to Own Their One Real Estate? With Austin Hair and Nathan Palmer
There are many benefits such as: not paying rent to someone else and paying off their mortgage, the benefit of appreciation and the value of the building, benefits in cost control and more. We are excited to have Austin Hair and Nathan Palmer with us today to talk about real estate investment in...  Read More
272: Eddie Taube | Smile at First Sight Dental
When you first opened your doors to your community... what mistakes did you make? . Eddie Taube  let's us know one of the major mistakes he made was... giving discounts! . In this episode Eddie and I discuss:          What marketing Eddie did before opening his start-up to bring in new patients....  Read More
What’s the Difference Between HIPAA Business Associates and Visitors?
Your Privacy Officer should be noting visitors to your office and ensuring that Visitor Privacy Policies are signed and retained. Business Associate Agreements are not the same thing as Visitor Privacy Policies, although many offices seem to use them interchangeably.  By reading this blog post, you...  Read More
OSHA Recording and Reporting Occupational Exposure to COVID-19
COVID-19 is a  requirements. Employers must record or report occupational exposure to COVID-19 in certain cases. Here’s what you’ll learn by reading this article:             The difference between OSHA recording and reporting             When you should record COVID-19 illnesses to OSHA        ...  Read More
271: Dr. Hiral Patel | SolidSMILES
Have you ever looked at your schedule... and asked yourself "are we going to make it next month"? . I sit down with Dr.  Hiral Patel  and we discuss how her start-up practice is going and the progress she has made personally and in her practice. . We also discuss:          Why did Hiral let go of...  Read More
Employee Purchase Options
Employee Purchase Options What’s the saddest phone call we get? Probably the one from the guy who just spent 3 years working under a promise to buy into the practice and then SURPRISE! The practice has been sold to corporate dental. In this episode, we discuss what you need to do in order to...  Read More
How Telemedicine Can Increase Revenue and Market Share with Dr. Michael Greiwe
Telemedicine allows us to compete in a mobile world where people want something done immediately. It allows us to get new (and returning) patients through the door very easily and efficiently. Two key early steps to getting telemedicine started in your practice that Dr. Greiwe shares with us are:...  Read More
TV Lawyers
Why isn’t your lawyer as dramatic as Lt. Daniel Kaffee, and why isn’t the negotiation of your employment agreement as contentious as an episode of Law & Order? In this episode, we explain the key differences between the types of cases that feature on TV, and the types of lawyers that handle dental...  Read More
Evaluating Culture and Helping Doctors Create a Happy Practice with Jeff Richins
Culture problems effect not only the revenue of a practice, but your team as well. Jeff Richins is with us today to talk about the . He says that practices that evaluated their culture and scored higher on the scale, had 3 times more patient acquisition that practices that scored lower on the...  Read More
Episode #10: Dr. Lorne Lavine. Founder of The Digital Dentist
Episode #10 Dr. Lorne Lavine Today we are joined by Dr. Lorne Lavine, Founder of The Digital Dentist. His company provides comprehensive dental technology guidance to dental offices around the country.  Go to and find Their promo listing: Get a free security audit. Normally $97.  Read More
Lease Length Matters
Are you getting ripped off by signing a 10-year lease? Are you taking on unnecessary risks by taking on such a long lease term? Is your broker pushing you into a long lease only because it benefits him? In this episode, Joe explores the factors that influence lease term, and why what you’ve read on...  Read More
267: Dr. John Overton | Mayfaire Family Dentistry
What have you learned from your failures? . Let us know in the comments below and maybe we can all learn from them! . In this episode I talk with  John Overton  and we discuss how one of his satellite offices really suffered and what was the cause of it. . We also discuss:          What John...  Read More
HIPAA Data Breaches: 2019 Case Studies
HIPAA is the . A HIPAA breach is when PHI is accessible to someone who shouldn’t have access to it. Some HIPAA breaches happen because an employee was curious. Other HIPAA breaches are simply an innocent mistake, such as when an employee is fooled by a phishing email. But other HIPAA breaches...  Read More
Sobering Findings Regarding COVID-19 and Aerosols
A recent review and study provide more information on the effectiveness of pre-procedural rinses in reducing bacterial and viral loads emitted by dental patients—and the care needed in reducing chances of infection in operatories. The Review The review, published July 13, 2020,...  Read More
266: Xana Winans | Maximizing Your Start-up Marketing Budget
What if your practice is not in a "great" location?! . I know you've heard the phrase "location...location...location!" This obviously means that location is one of the best forms of marketing and advertising you can do. . But... what if you are not in a great location? What if you are hidden? What...  Read More
Making Sure Dentists Have the Right Mindset About Money with Brian Swilling
Studies show that one of the top worries for dentists is about money and the uncertainty of money coming in and money going out. In dental school, running a business and the financial side is not nearly covered as much as it should be. We are talking with Brian Swilling today on  Brian Swilling is...  Read More
Skin In The Game
Conventional wisdom says that if you give an associate some “skin in the game” via partial ownership, that associate will be more invested in the success of the office. In this episode Joe challenges this conventional wisdom. He discusses when it may work, and when it may not, and the headaches...  Read More
Episode #5: Dr. Lisa Kane
Episode #5: Dr. Lisa Kane   Today we are joined by Dr. Lisa Kane, DMD Dedham, MA Dental Office Compliance of New England  Go to  and get a Free COVID-19 binder ($250 value) Worried about a surprise inspection or complaint from a patient or staff member? They can help you relax. They bring your...  Read More
Vitamin D’s Central Role in Curing Sleep Apnea, and in Fighting Off Viruses and Diseases of Every Type w/ Dr. Joel Gould
CPAP is a great solution for many people’s sleep apnea conditions. Dr. Joel Gould has found that for maybe even the majority, taking three supplements, what he refers to as “The Terrific Trio”, can begin to reverse decades of chronic problems, and will help us change the way we eat, play in the...  Read More
What About Minors and HIPAA? A Pediatrics Problem
Smart Training welcomes client practices specializing in pediatrics. How does patient privacy regulation apply to minor children? HIPAA in Pediatrics  provides for the use and disclosure of medical records by practices and Business Associates, rights of individuals with respect to their own medical...  Read More
262: Dr. Joel Skousen | Heritage Dental Studio
Do you do this too? . How "salesy" or pushy would you say you or your treatment coordinator is? Do you think that it's hindering your progress or helping it? . In this episode I talk with  Joel Skousen  about his whole treatment acceptance process and how his start-up is coming along! . We also...  Read More
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